I wanted to book 5 tickets but was only allowed 4 so had to take a chance on booking 3 then straight away booking another 2 in the hope that we would all be sat together. Luckily we were seated altog... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was not tge easiest experience as the screen wouldn’t move on and I didn’t know why. It turned out I hadn’t saved my address but no hint that it was the problem all the while the clock was ticking... See more
Company replied
Would have liked to know what number in the queue I was to buy concert tickets, but was very pleased to get some tickets for Tame Impala after patiently waiting for over an hour. It was nice to just h... See more
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It was easy to buy the tickets but the 3 minute countdown was stressful as I don't know my phone number off by heart. Not to mention, I had to pay via my card instead of Google PayPal as it did not ac... See more
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Company details
Written by the company
Here you’ll find the most up to date news and tickets for some of the UK’s most prestigious music events including Country to Country, Neighbourhood Weekender and Sounds Of The City. We have presented tours for some of the greatest acts around including; Oasis, Take That, Foo Fighters, Coldplay, Peter Kay, Billie Eilish, The Killers, Arctic Monkeys and Little Mix, amongst many others! For any customer services queries please contact us here: http://gigst.rs/customerservice This link also allows you to track the status of your tickets.
Contact info
Manchester, United Kingdom
- www.gigsandtours.com
4.4
Excellent
37K reviews
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Easy process, better than a lot of Ticket booking sites and downloading to print tickets very straight-forward.
Easy process. Straight-forward.
26 September 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Website kept crashing and i lost my…
Website kept crashing and i lost my front arena seats. Disappointing
23 September 2026
Reply from Gigs and Tours
Hi, sorry that this happened. This on sale was extremely popular with lots of customers trying for tickets at the exact same time. This means that a purchase can take a little longer than usual with availability and ticket types/amounts fluctuating. Thank you for persevering and hope you enjoy the gig either way. Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Firstly
Firstly, delighted we got tickets. It did however take 46 mins on the website. It kept throwing me out, which meant that the original tickets were lost and continued to get lost. I guess that cant always be helped. It took several times to succeed. Thank you
23 September 2026
Reply from Gigs and Tours
Hi, sorry that this happened. This on sale was extremely popular with lots of customers trying for tickets at the exact same time. This means that a purchase can take a little longer than usual with availability and ticket types/amounts fluctuating. Thank you for persevering and hope you enjoy the gig either way. Thanks ^M
Thank you Gigs and Tours
Thank you Gigs and Tours, I could buy special the best concert thickets at best view seats throughout my life,
23 September 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Fairly easy ordering process
Fairly easy ordering process
They often send out tickets fairly near the event date so be warned
23 September 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
The booking process was very easy
The booking process was very easy, with a clear and simple to use website, all additional costs were explained and made clear upfront, so no nasty surprises when it came to the total price, would recommend and use again
25 September 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Well presented and timely information
Timely information very well presented in emails and on website
25 September 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Disgraceful customer treatment
My experience; they organise an event, I bought tickets to see an specific artist, quite normal. Out of 3 artist, 2 were not on the final show, including headliner. This was not enough to refund the money. Because with this company as per policies, you buy for a named event, not to see artists. Disgraceful, fans go to see artist they like, treat your customers better.
25 September 2026
Reply from Gigs and Tours
Hi, Thank you for your feedback and sorry to hear you’ve had trouble with this. All refund/amendment requests have to be sent to the online team via the ticketing portal here - https://www.gigsandtours.com/customerservice
You can also list any unwanted tickets for resale through the above link. To do this, scroll to the quick links section and select “Sell via Twickets” to be guided through the process via our resale partner Twickets Thanks ^M
So simple to book trying to book assessible
So simple to book , thank you , though ot took 4 attempts to get the files uploaded in the time allocated
23 September 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Simple to book.
25 September 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Easy to use experience
Easy tracking in relation to Gig information, tickets and details, waiting list used too which was great and gave anyone without a ticket the opportunity to purchase one if someone cancelled, smooth system
23 September 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Great experience in buying gig tickets
Great experience in buying gig tickets - seamless.
24 September 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
£16 cheaper than ticket master/ viagogo…
£16 cheaper than ticket master/ viagogo - boycott the big rip off companies !
24 September 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
Easy to book ….fair prices / booking fee
21 September 2026
Reply from Gigs and Tours
Hello , Thank you for your review. We hope you have a great time at the gig! Thanks ^M
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