Pressable Reviews 297

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, knowledge, and responsiveness. Many people appreciate the seamless onboarding and migration processes, often noting the intuitive tools and user-friendly platform. The service is frequently described as reliable, fast, and high-performing, with many users experiencing significant improvements in website speed and overall performance. However, some customers also noted issues with the complexity of the website interface and the number of different dashboards required for various features. A few people experienced difficulties with the caching system and found the support for custom code to be inadequate. There were also occasional mentions of slow chat responses and some dissatisfaction with the migration team's communication.

What people talk about most

Website

Clients share positive opinions on website experiences, often highlighting super-fast hosting and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the support team as... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the consistent and unparalleled level... See more

User experience

People report positive experiences with user experience. Many customers praise the user-friendly website... See more

Staff

Reviewers express high satisfaction with the staff, consistently highlighting their helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

We switched to Pressable recently. I am very impressed by their technical support. Live agents are easy to reach via chat 24-7, and they are very knowledgeable. Thanks to Pressable, I don't have to... See more

Company replied

Rated 5 out of 5 stars

I transferred my website to Pressable even though I didn’t qualify for one of their transfer specials — and they still honored it. That gesture alone impressed me, but what truly set them apart was... See more

Company replied

Rated 5 out of 5 stars

It was easy to onboard from a different WordPress provider. We got good support when onboarding, and Pressable provided good answers to our numerous onboarding questions. You do have to use chat to ge... See more

Rated 5 out of 5 stars

Fantastic support! I migrated a site from another host to Pressable which went very smoothly with unparalleled service. When I hit a snag caused by my own lack of tech know-how, they were on it immedi... See more

Company replied


Company details

  1. Web Hosting Company

About Pressable

Written by the company

Pressable Managed WordPress Hosting

Managed WordPress Hosting

Design, build, and launch WordPress websites on a managed hosting platform created by Automattic - the same minds that brought you WordPress, WooCommerce, and Jetpack.

- View Pricing -
- How It Works -
- Hosting For Agencies -
- Hosting For Businesses -
- Hosting For WooCommerce -
- Hosting For Enterprise -

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

297 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The best I’ve seen in 20+ years

I’ve used more than 30 different hosting companies since 2004 and this is my best experience as a new customer. I am on the cheapest plan just trying things out but I am getting world class customer support that I didn’t get as an “enterprise plan customer” elsewhere.

22 September 2021
Pressable logo

Reply from Pressable

Thank you for sharing this! We love hearing that your experience has been the best yet—even on the starter plan. World-class support for every customer is exactly what we strive for, and it’s great to know that’s coming through.

Rated 5 out of 5 stars

I love Pressable

I love Pressable. I am always in a hurry and I am a good computer user, not a tech expert. When I have a problem I don’t have time to spend a day figuring out the technical stuff I need to know to try and fix it, I need it FIXED. Pressable’s tech support is fast, every person I’ve ever worked with was extremely pleasant, not just nice, and my problems are always solved with a minimum of effort on my part. They are incredibly dependable- I have come to rely on them and they are always there for me, and the fewer things you have to worry about when you’re a small business starting out the easier things are.

14 September 2021
Pressable logo

Reply from Pressable

Thank you so much for sharing this! We love hearing that our support team has been dependable and quick to jump in when you need a hand—that’s exactly what we aim for. Running a small business is challenging enough, and we’re glad we can take some of that stress off your plate. We’re here anytime you need us!

Rated 5 out of 5 stars

Pressable is a hidden gem nestled away…

Pressable is a hidden gem nestled away in the world of managed WordPress. Everything they do directly impacts the bottom line, and their bottom line is providing a safe and feature-rich, customizable environment for each client.
An even bigger hidden gem, this one in the world of technical support, is Jess. To put it bluntly, I would put Jess up against all of the technical support wizards out there, and not only would she win, she would be hands down the best. Jess has fixed things I thought weren’t fixable and has given me insight when there was no answer. Thank you, Jess!

I look forward to working with you again!

8 September 2021
Pressable logo

Reply from Pressable

Thank you for such a thoughtful review! We’re thrilled to hear Pressable is making an impact for you and that Jess has been such a standout—she’ll be over the moon to hear this feedback. Going above and beyond to solve the “unsolvable” is exactly what we strive for, and it’s amazing to know it made a difference for you. We’re lucky to have Jess on the team and even luckier to have you as a customer!

Rated 5 out of 5 stars

Why Pressable is the best: From a professional WordPress Developer

Pressable is the best hosting service around. I'm a professional website developer and my main client switched to Pressable when one of our sites was having server issues on another hosting platform. I've been using Pressable for a few big clients for years now and I have plenty of other accounts to compare it to.
Without a doubt, the best thing about Pressable is the service. Their chat function is fast - you get connected to a capable, willing, helpful person everytime. They are great at explaining how to correct issues while working TOGETHER to solve the problem.
Lots of hosting services send you a FAQ link that but Pressable walks through the issue with you so 1) it's corrected quickly and 2) you learn along the way.
I recommend Pressable to every new client and can not say enough good things about them.
I say they are the Ritz Carlton of hosting providers.

26 August 2021
Unprompted review
Pressable logo

Reply from Pressable

Wow—thank you for such an amazing review! Hearing this from a seasoned developer means so much to us. We love knowing that our support team stands out and makes a real difference—that’s exactly what we strive for. Walking through solutions together and making the process easy (and educational!) is what we’re all about. Thanks for recommending Pressable and for trusting us with your clients—we’ll keep working to live up to that Ritz Carlton comparison!

Rated 5 out of 5 stars

Amazing support team

Every time I have contacted your support, they have been amazing and have gone beyond what they are required. I get better answers and support from you than Divi.

2 August 2021
Unprompted review
Rated 5 out of 5 stars

Just Awesome to Deal With

Seriously, I've had the best experience with the support staff at Pressable. They're very knowledgeable, patient, and give a lot of advice.

Long story short, my site was SLOW. But after a month of tweaking my Wordpress site, it's now faster than ever and traffic has never been better.

Thanks guys!

29 June 2021
Unprompted review
Rated 5 out of 5 stars

PRO TIP:

PRO TIP:
This Guy

Ok I did it..you got the next step?

Some lazy assbags on your team
heres a link...my solitare match can't

Behaviour #1 will continue to set you above the rest..

this is the way

25 May 2021
Unprompted review
Rated 5 out of 5 stars

With Matthews invaluable help

With Matthews invaluable help, I’m finally able to start designing my website. He was and is the consummate professional- knowledgable, patient and pleasant to work with. My knowledge of anything computer- related is basic to say the least and some of the technical support I have had before was a bit hasty and perhaps impatient which just made me more nervous to finish with my questions. Matthew was with me until the very end, infinitely patient and kind and ofcourse super knowledgable. Congratulations and many thanks Matthew!

17 April 2021
Unprompted review
Rated 5 out of 5 stars

Pressable is by FAR the best hosting…

Pressable is by FAR the best hosting experience I've ever had!! The go WAY above and beyond in their support and I feel 100% confidence handing over my clients their websites knowing they can always reach out to Pressable for just about anything! Tarhe is also always so amazing and helpful! Keep it up guys and please don't change!! I'll be a customer forever!

3 March 2021
Unprompted review
Rated 5 out of 5 stars

Jess was very helpful

Jess was very helpful. Her responses were timely and although we had a little bit o a technology challenge she was quick to notify the developers. Thank you Jess for the great service!

19 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent support from Matthew!

Matthew went above and beyond in his support for taking my staging site live. We had some complicated things to get set up and he really helped and stuck with me to the very end. He worked with me for 3 hours to make sure I understood everything I needed to do and he handled the tasks he could himself. He responded quickly to my questions and follow-up questions and comments. We covered a lot of topics and he was knowledgeable about all of it. It was a great support experience and he represented Pressable well!

28 November 2020
Unprompted review

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