Pressable Reviews 297

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, knowledge, and responsiveness. Many people appreciate the seamless onboarding and migration processes, often noting the intuitive tools and user-friendly platform. The service is frequently described as reliable, fast, and high-performing, with many users experiencing significant improvements in website speed and overall performance. However, some customers also noted issues with the complexity of the website interface and the number of different dashboards required for various features. A few people experienced difficulties with the caching system and found the support for custom code to be inadequate. There were also occasional mentions of slow chat responses and some dissatisfaction with the migration team's communication.

What people talk about most

Website

Clients share positive opinions on website experiences, often highlighting super-fast hosting and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the support team as... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the consistent and unparalleled level... See more

User experience

People report positive experiences with user experience. Many customers praise the user-friendly website... See more

Staff

Reviewers express high satisfaction with the staff, consistently highlighting their helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

We switched to Pressable recently. I am very impressed by their technical support. Live agents are easy to reach via chat 24-7, and they are very knowledgeable. Thanks to Pressable, I don't have to... See more

Company replied

Rated 5 out of 5 stars

I transferred my website to Pressable even though I didn’t qualify for one of their transfer specials — and they still honored it. That gesture alone impressed me, but what truly set them apart was... See more

Company replied

Rated 5 out of 5 stars

It was easy to onboard from a different WordPress provider. We got good support when onboarding, and Pressable provided good answers to our numerous onboarding questions. You do have to use chat to ge... See more

Rated 5 out of 5 stars

Fantastic support! I migrated a site from another host to Pressable which went very smoothly with unparalleled service. When I hit a snag caused by my own lack of tech know-how, they were on it immedi... See more

Company replied


Company details

  1. Web Hosting Company

About Pressable

Written by the company

Pressable Managed WordPress Hosting

Managed WordPress Hosting

Design, build, and launch WordPress websites on a managed hosting platform created by Automattic - the same minds that brought you WordPress, WooCommerce, and Jetpack.

- View Pricing -
- How It Works -
- Hosting For Agencies -
- Hosting For Businesses -
- Hosting For WooCommerce -
- Hosting For Enterprise -

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

297 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great value

Great value, amazing support.

20 June 2024
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Reply from Pressable

Thank you! We’re thrilled to hear you’re getting great value and loving the support—that’s exactly what we strive for.

Rated 5 out of 5 stars

I had a complicated site migration and…

I had a complicated site migration and Presssable went out of their way to help me move from my previous hosting.

12 June 2024
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Reply from Pressable

Thanks for sharing this! We’re so glad our team could go the extra mile to make your migration smooth. That’s exactly the kind of experience we aim for every time.

Rated 5 out of 5 stars

So Far So Good

So far, excellent service throughout. Everyone is so at-tentative and on an issue within any initial onboarding issues. If the level of service we have so far experienced carries on like this then we will be more than pleased!

14 June 2024
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Reply from Pressable

Thanks so much for the kind words! We're really glad to hear the onboarding experience has been smooth and that our team’s responsiveness is standing out. We’re here to keep that same level of service going strong—excited to keep working with you!

Rated 5 out of 5 stars

Great for small businesses.

Prices are very average.

21 February 2024
Unprompted review
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Reply from Pressable

Thanks for the feedback! We're glad to hear Pressable’s working well for your small business. We always aim to offer solid value for the performance and support we provide—if there’s anything we can do to improve your experience, we’re all ears!

Rated 5 out of 5 stars

I would give more than 5 stars if I could!

OMG Jessica in customer support is the best! My site wasn't loading on my laptop; I kept getting expired SSL certificate errors even though Jessica was able to verify that the certificate was current.

I am not a web designer and know zilch about the technical aspects. But I felt like I was in good hands. Jessica was kind and patient and was ready to work the problem until she figured it out - it took over an hour! She even gave me suggestions on how to prevent this from happening in the future. Jessica is amazing at her job - do whatever you have to to keep her! Kudos to her and to whoever trained her.

Customer service like this is exactly why I chose Pressable and why I will stay with you folks!

Thank you so much!
Lori

1 July 2024
Unprompted review
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Reply from Pressable

Thank you so much, Lori! This absolutely made our day. We’re thrilled to hear Jessica was able to help—and we couldn’t agree more, she’s amazing! We’ll definitely pass along your kind words (and yes, we’re doing everything we can to keep her!). It means a lot to us that you felt supported every step of the way—that’s exactly the experience we want every customer to have. We’re so glad you’re with us, and we’re always here if you need anything!

Rated 5 out of 5 stars

Fantastic WordPress host!

Pressable is a fantastic host for WordPress websites. The customer service is awesome. Turnaround time for answers is about three minutes and they operate 24/7! Highly recommended!

22 May 2024
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Reply from Pressable

Thank you so much, Kristina! We appreciate you taking the time to leave us such a lovely review, and we're beyond grateful to get to work with you!

Rated 5 out of 5 stars

You have the best technical support…

You have the best technical support system I've ever encountered in Internet World. Accessible, well-trained, pleasant, able to solve problems in very little time.

9 May 2024
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Reply from Pressable

Thanks Pat! We love supporting you and we're grateful for the continued trust you place in us to help you manage your WordPress sites!

Rated 5 out of 5 stars

Pressable support and service is A+ all the way.

From day one we found Pressable support service second to none. The team was very responsive and answered my questions quickly and in layman terms, keeping communications simple and easy to understand.

12 May 2024
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Reply from Pressable

Thank you for taking the time to share this review! We are grateful for the opportunity to work with you and we're thrilled to hear you're enjoying your experience with our support. If you ever need us, please know we're always just a quick chat away. Press on!

Rated 5 out of 5 stars

Best Customer Service on the Planet.

I can't sing enough praise to the customer service team at Pressable. It would sound like a paid infomercial, so I'll keep it simple - its such a relief knowing my hosting service is flawless & timely any time I need them. Most chats are bots thee days, and completely worthless. Best customer service Ive dealt with in any industry not just ecommerce or web related svcs. Thank you Pressable!

30 May 2024
Unprompted review
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Reply from Pressable

We can't tell you how much it means to us to hear this! Thank you very much for taking the time to share this awesome review. It's truly our pleasure to serve you and we're so grateful for the trust you give us to take care of your important sites. Press on!

Rated 5 out of 5 stars

Wordpress Hosting

After testing multiple hosting providers, I firmly believe that Pressable stands out as one of the top choices. Their exceptional configuration, almost unlimited PHP workers, CDN capabilities, quick response times, and knowledgeable support team set them apart.

I highly recommend Pressable for those seeking high-quality WordPress hosting.

24 April 2024
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Reply from Pressable

Thank you VERY much for sharing this awesome review, Hakan! We are grateful you chose us and we're thrilled to hear you're happy with your selection. If you ever need anything, please know we're here to serve you 24/7/365 and we always have your back. Press on!

Rated 5 out of 5 stars

Excellent support and very functional and convenient management dashboard.

I got excellent support during the trial period, which gave me confidence, that our sites will be well-maintained, once migrated. Indeed, the support was super helpful during our migration process.
The admin dashboard is very convenient and highly functional.

25 March 2024
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Reply from Pressable

Thank you for taking the time to share this review, Igor! We are grateful for the opportunity to work with you and we're thrilled to hear you're enjoying your experience with us. Press on!

Rated 5 out of 5 stars

An excellent hosting provider

Been with Pressable for over 4 years and I've yet to experience any downtime at all. It's the most reliable hosting provider I've used over the last decade – your website just works! Priced reasonably too.

26 April 2024
Unprompted review
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Reply from Pressable

Andrew! Thank you so much for taking the time to share such a wonderful review! We love working with you and we're so grateful for the continued trust you put in us to manage your hosting. Press on!

Rated 5 out of 5 stars

In the 10 + years that I've used…

In the 10 + years that I've used Pressable for hosting I've never had an issue with the product or service. Today one of my websites went down and Mubashir saved me! My website was back up and running in minutes and Mubashir pointed me in the right direction for troubleshooting as well. I really appreciate Pressable. Thank you.

28 March 2024
Unprompted review
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Reply from Pressable

Thank you very much for taking the time to share your experience with us! We are thrilled to hear Mubashir was able to resolve your issue. If you ever ned anything else, we're always just a quick chat away. Here's to 10+ more years!! #PressOn

Rated 5 out of 5 stars

Very helpful support

The answers to my questions were given in a timely manner and I managed to solve my issue quickly.

27 March 2024
Unprompted review
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Reply from Pressable

We appreciate you taking the time to share this, Adriana! Thank you for trusting us with your WordPress websites -- if you ever need anything else, we're always just a chat away! #PressOn

Rated 5 out of 5 stars

Fast and thorough

I had a couple questions while I was working on a site, and both of these were answered right away. Thank you!

25 March 2024
Unprompted review
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Reply from Pressable

Thanks for taking the time to share this with us, Elizabeth! It's truly a pleasure to get to work with you. If you ever need anything else, we're always just a quick chat away! #PressOn

Rated 5 out of 5 stars

Great research and insight

Great research and insight. Got right to the issue of the false positive and clear response to give to my customer

7 February 2024
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Reply from Pressable

We are so happy to read this, Bill! Thanks for taking the time to share such a lovely review. We appreciate you! #PressOn

Rated 5 out of 5 stars

Amazing customer support!

Amazing customer support that knows their stuff. Got all of my answers under 10 minutes, which was not the case with many other providers.

6 March 2024
Unprompted review
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Reply from Pressable

Thank you, Igor! We appreciate the trust you put in us to take care of your WordPress websites and we're grateful to get to help you!

Rated 5 out of 5 stars

Game changing WP & Woo Hosting

We recently made the switch to Pressable for hosting a number of our client and our own WordPress and WooCommerce sites. Initially, I was on the fence about moving from our previous host, but my experience with Pressable has been surprisingly positive, pushing us to migrate all our sites to their platform.

What really stands out for me is the support team. Our previous host had set the bar high, yet Pressable's support team managed to exceed our expectations. Their smaller team size means you get to interact with familiar faces, which adds a personal touch. Each support agent we've dealt with knows their stuff inside out. Despite the team's size, they're quick on their feet, responding to inquiries in seconds.

Being under the Automattic umbrella brings its own perks, considering they're the brains behind WordPress and WooCommerce. It feels reassuring to be that much closer to the source.

The features Pressable offers are now essentials for us: database syncing, site copying, hack recovery, guaranteed uptime, and server failover. It's been a game-changer. Sure, there are a few minor features missing, but nothing we find ourselves missing on a daily basis.

Pressable has simplified hosting for us. Our confidence in our sites running smoothly and staying up without problems have been reaffirmed. Since switching, our uptime alerts have been silent, a stark contrast to the frequent alerts from our previous host.

A shoutout to Amanda from sales and Zach, head of support, is in order. Amanda made the decision-making process a breeze by listening to our needs, and Zach has provided the best and most friendly support I've encountered.

The only challenge now is moving about 80 sites to Pressable, but thankfully, their migration tools are user-friendly, that makes it feel a bit less daunting

26 January 2024
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Reply from Pressable

Thank you VERY much for taking the time to share this review, Nol! We are so happy you've decided to come to Pressable and we're thrilled to hear you're enjoying it thus far. We love working with you and hope you won't hesitate to reach out if we can help with any of those migrations -- we have your back!

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