Hi there. Used a friend's tool over the weekend and really impressed. Just wondering if you do, or plan to do, an angled jaw set for hard to reach areas. Or isit compatible with a novopress angle set.... See more
Company replied
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Hi there. Used a friend's tool over the weekend and really impressed. Just wondering if you do, or plan to do, an angled jaw set for hard to reach areas. Or isit compatible with a novopress angle set.... See more
Company replied
This is a good piece of equipment, but Sorry to say this didn't work for us, we used it to crimp some compressed air pipes (7Bar) but one of the fitting blew off. We returned it for a full refund, whi... See more
Company replied
Very easy to place order and immediate delivery. Press tool is excellent does exactly what it's meant to . Seems well made and two batteries a big plus
Purchased a crimping tool and it was sent very quickly. Needed some advice on a small issue and it was sorted with no fuss. Very impressive customer service with direct contact to the team. Would reco... See more
Trade Supplies & Press Tools are formed on the back of collectively over 70 years trade experience in specialist tool sales and distribution dealing with resellers and installation contractors. Our offering of professional tooling and machinery is specifically aimed at delivering the highest product quality possible that suitable and more than reliable enough for trade installers who require a higher level of functionality. At the core of our philosophy is that all our products must be high quality, price competitive and innovative. Our range of press fittings pipe connections is aimed at all levels of plumbing & pipe fitting. Copper and aquagas for domestic instalations in 15mm to 28mm and larger sizes up to 108mm and 168mm.
RCM Business Centre, Sandbeds Trading Estate, WF5 9ND, OSSETT, United Kingdom
Great website, contacted them with a few questions, fast response, made an order, rapid delivery…
Excellent build quality at a fraction of the price. Delivered fast and well packaged.Order process very straight forward...5 star!
Tried, everything is fine, but the product does not match the picture !!!
Real easy to buy , could be abit cheaper with the extra jaws and stuff but the tool is great saves so much time ! Highly recommend and also really quick delivery
I had a message from DHL saying that they had delivered my items.
DHL provide a photo that showed a white front door in a block of flats, with the number 26. This is the wrong address!
My front door is in anthracite grey, and my house number is 46 and is the first house on the street.
This begs the question, did the DHL driver even try to find my house.
According to DHL, these items were also signed for. Obviously, not by me.
Considering that this was such an expensive purchase of approx £1400, why doesn't Press tools have them on a recorded delivery and return to Depo policy. I am not impressed.
I clicked on the Press-Tools contact page on their website, and rang provided the telephone number only to be told by the phone AI system that number wasn't recognised. Again I not impressed.
Now, I'll have to go out of my way to chasing up a delivery because of DHL incompetence. I have emailed Press Tools and I am waiting for a response.
How much money do you have to give a company to ensure that the delivery is received to the correct address?
Date Posted: 27th of January 2025@20:10
Follow-up:
The following day after sending my email to Press-Tools (28th Jan 2025), I receive an email from them apologising for DHL's delivery error and that Press-Tools themselves had raised an investigation against the parcel not being delivered and would let you know asap, and in any case that an item had not been retrieved, they would simply send new tools as were covered with freight insurance.
And good enough after 5 days had pass, Press-Tools arranged to re-delivery the items I ordered again, but this time they used "Parcel-Force". They came when the said would, bang-on-time.
5 stars to Press-Tools, for there swift action in this matter. 5 stars to Parcel-Force.
The only email I have had off DHL was after I emailed them about my items not being delivered. DHL response email said that, they had opened a query and aim to respond to me within 1 working day, between 8am and 6pm Monday to Friday (excluding bank holidays)
Still waiting 2 weeks later..
No email.
No apology.
This is about the 3rd time over 5 years that me and wife have had a delivery issues with DHL.
Date Posted: 16-02-2025@16:41
Very easy to place order and immediate delivery. Press tool is excellent does exactly what it's meant to . Seems well made and two batteries a big plus
Easy to use website
Great cusrtomer service over the phone
Quick delivery
Good communication fast delivery very happy with the transaction many thanks
Good price and initial conversation. But not being kept up to date for the outstanding tooling.
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