I set up a subscription with Press because I thought they had more choice of green juices than previous companies I had used. I was looking for lower sugar content. Juices are tasty. However, I had... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There was no guideline in the box so I've used the website. The effect was good, I tried a different but similar one before in the Netherlands that was very effective - if I compare it to this I woul... See more
Company replied
I tried the Press two day juice and soup cleanse and honestly, it really helped calm my cravings and made me feel so much better overall. After that, I went straight into the classic meal bundle, wh... See more
Company replied
The meals/soups/smoothies are honestly amazing and every flavour is delicious. It makes having a healthy meal or snack so much easier whilst still being able to enjoy tasty food! The website also ma... See more
Company replied
Company details
Written by the company
Natural nutrition made easy. PRESS are dedicated to delivering the finest cold pressed juices, detox juice cleanses and healthy meal plans UK wide. Offering quality nutrition to help people live happier, more balanced lives.
Contact info
28 Poland Street , W1F 8QP, London, United Kingdom
- 02036218866
- hello@press-healthfoods.com
- press-london.com
4.1
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The juices taste great
The juices taste great. Delivery was exactly as described and on time. A great way to resent and drop some KGs.
1 February 2026
Reply from PRESS Healthfoods
Hi Marc,
Thank you so much for sharing your feedback!
We are pleased to hear that you are loving the taste of the Juices in your Cleanse and delivery arrived on time.
If you ever need any recommendations please do reach out to hello@press-london.com where we will be happy to help!
Kind regards,
Molly
TeamPRESS
5 ⭐️ juice shots
Recently had a delivery of juice shots. I love the ginger and the collagen shot. Feel like they are both doing benefits to my daily routine
28 January 2026
Unprompted review
Reply from PRESS Healthfoods
Hi Carol,
Thank you so much for sharing your wonderful 5* review!
We are pleased to hear that you have been enjoying the Ginger and Collagen Shots and they have been a great add on to your daily routine!
Kind regards,
Molly
TeamPRESS
Very satisfied
Fast, efficient ordering and delivery. High quality packaging so products arrive cold and in perfect condition.
Products are excellent as always. Soups are tasty and the immunity shots do seem to have made me feel healthier.
30 January 2026
Reply from PRESS Healthfoods
Hi Janice,
Thank you so much for leaving your 5* review!
We are pleased to hear that your order arrived fast and everything arrived in perfect condition!
Great to hear that you are loving the taste of the Soups and the Immunity Shots have made you feel healthier. We love to hear this!
Kind regards,
Molly
TeamPRESS
I have not received my product
I have not received my product, I have spoken to customer service on multiple times and each time they promise next day delivery but I still haven’t received anything.
Poor service
30 January 2026
Reply from PRESS Healthfoods
Hi Jennifer,
Thank you for your feedback, I am so sorry to hear that you have not received your order! This is not the experience we want for our customers.
I can see that we processed two resends and sent you an email to confirm this but unfortunately they have been damaged in transit with the courier.
I will call you today and pop you an email so we can make sure that this is delivered for a new date of your choice.
Kind regards,
Molly
TeamPRESS
Update:
I can see that we have since issued a refund in full along with a gift card to apologise for the issues that you have faced with DPD.
Please always reach out to hello@press-london.com where we will be happy to help!
Kind regards,
Molly
TeamPRESS
Always pleasantly surprised
I’m super picky so did not think I would ever be the kind of person to love these cleanses but they’re so good and I come back all the time. Sure the green ones aren’t everyone’s cup of tea but if you stick with them you should feel really satisfied afterwards. Great routine to get into, we love doing one near the start of the year to clean off all the post-Christmas and January funk
27 June 2025
Reply from PRESS Healthfoods
Hi Catherine!
Thank you for leaving such a great review!
We are so pleased to hear that you are loving the Intermediate Juice Cleanse and it has been perfect for going into the New Year for a health reset!
If you ever need any recommendations please do reach out to hello@press-london.com where we will be happy to help!
Kind regards,
Molly
TeamPRESS
Wonderful clean juices
Wonderful clean juices. Fast delivery.
Very happy with my order.
29 January 2026
Reply from PRESS Healthfoods
Hi Helen,
Thank you for leaving your 5* review! We are pleased to to hear that you are loving your PRESS juices and you are happy with your order.
If you ever need any recommendations please do reach out to hello@press-london.com where we will be happy to help!
Kind regards,
Molly
TeamPRESS
I did the beginner's soup cleanse and…
I did the beginner's soup cleanse and was very doubtful if I'd manage it. However, I found. it really tasty and absolutely 'doable'. I'd recommend to anyone looking to reset their diet a bit.
26 January 2026
Reply from PRESS Healthfoods
Hi Hanna,
Thank you so much for sharing your feedback!
We are so pleased to hear that you loved the taste of the Beginner Soup Cleanse and would recommend to anyone who is looking to reset there diet!
Kind regards,
Molly
TeamPRESS
Press is a great company to buy goods…
Press is a great company to buy goods from. Excellent quality, good proces and great customer service
29 January 2026
Reply from PRESS Healthfoods
Hi Anne,
Thank you for leaving such a wonderful review!
We are pleased to hear that you have loved the quality of your PRESS Shots and received great customer service.
If you ever need any recommendations please do reach out to hello@press-london.com where we will be happy to help!
Kind regards,
Molly
TeamPRESS
I ordered the 3 day juice cleanse
I ordered the 3 day juice cleanse. It’s my third time, the juices didn’t taste as good a previous cleanses.
In particular the mango and passion fruit water was my favourite, had the passion fruit tang on the tongue but was quite bland.
Then I added 5 meals for post cleanse, the meal plans are only microwave friendly and I don’t use one.
So a little useless for me.
25 January 2026
Reply from PRESS Healthfoods
Hi Rebecca,
Thank you for sharing your feedback, i am so sorry to hear that you did not get along with the Signature Juice Cleanse as this is a favourite for many of our customers!
All instructions are added on the website to the Classic Meal Bundle. if you do not have a microwave we would recommend that you heat the meals up on the stove.
Any queries please do reach out to hello@press-london.com and we will be happy to help!
Kind regards,
Molly
TeamPRESS
I was so impressed with the packaging
I was so impressed with the packaging, the juices were cold and fresh. Suprisingly tasty too. Definately will use this service again.
28 January 2026
Reply from PRESS Healthfoods
Hi Pearline,
Thank you so much for sharing your feedback!
We are pleased to hear that you were impressed with the packaging and the juices were cold and fresh on arrival!
Great to hear that you will be placing future orders with PRESS!
Kind regards,
Molly
TeamPRESS
Reply from PRESS Healthfoods
Hi Ricky,
Thank you so much for leaving your 5* review!
We are so pleased to hear that you have enjoyed the taste of your Press orders and love how convenient they are!
If you ever need any recommendations please do reach out and we will be happy to help!
Kind regards,
Molly
TeamPRESS
First batch of juices came with damaged…
First batch of juices came with damaged packaging, so was returned.
I contacted PRESS and they sent a new batch with free extras.
Although expensive, very tasty.
Will purchase again.
25 January 2026
Reply from PRESS Healthfoods
Hi Matthew,
Thank you so much for sharing your great review!
We are pleased to hear that the Customer Service Team were able to get your Signature Juice Cleanse processed to you!
Great to hear that you would purchase again!
If you ever need any recommendations please do reach out and we will be happy to help!
Kind regards,
Molly
TeamPRESS
3 Day Juice Cleanse, Highly Recommended
3 Day Juice Cleanse, Arrived in 2 days from order in a chilled box, all nicely packaged with clear instructions. All juices cold pressed and very flavour filled, enjoyed most especially the celery drink, would definitely recommend.
25 January 2026
Reply from PRESS Healthfoods
Hi Scott,
Thank you so much for leaving such a great 5* review!
We are pleased to hear that you enjoyed the 3 day Signature Juice Cleanse and would highly recommend!
Kind regards,
Molly
TeamPRESS
Awesome customer service team and great results from the cleanse!
Such a good experience with Press!
The courier messed up the delivery but the customer service team were so quick to sort it out.
When the juices finally arrived, it was very simple to follow the plan. I wrote the timings on my bottles in a marker pen so I didn't need to think about it.
I was dreading the celery juice but it was totally fine! The other juices tasted great - except the Lean Greens as I hate parsley but I've tasted worse and that's just my preference. And regardless, the purposes of the juices, for me, was a blast of nutrients while having a few days of reduced calorie intake.
I had to supplement with eating some almonds each day as life is hard without something to chew!
Things I've noticed after 3 days :
more energy in the evening
my face looks less puffy
I've gone down a notch on my belt!
I will definitely be doing another juice session with Press soon and would absolutely recommend.
22 January 2026
Reply from PRESS Healthfoods
Hi Kate!
Thank you so much for sharing your wonderful review!
We are pleased to hear that the Customer service team were able to help with your delivery issues so you could start your Cleanse!
It is great to hear that you are feeling more energised and you have gone down a notch on your belt! We love to hear this.
If you ever need any recommendations for future order please do reach out and we will be happy to help!
Kind regards,
Molly
TeamPRESS
Annoying order packing issues
Regrettably writing this review as the products are really good but there’s something not right when packing orders. First order half my order was missing, this was rectified so thought I’d give them another chance, yet my second order I was sent the wrong products. Customer service quickly fix the issues but this shouldn’t be happening and shouldn’t have to wait longer for products especially with a simple second order.
Update: Just received my replacement order and it’s wrong again so changed to 1 star. Unbelievable
25 January 2026
Reply from PRESS Healthfoods
Hi Tracey,
Thank you for your feedback, I am so sorry to hear about the issues that you have faced with your recent orders!
I can see that you were missing the Super Berry Overnight Oats from your order! I can see that we have processed a replacement for delivery tomorrow for you with some extra PRESS shots, to apologise that you were sent the Magic Mango Chia Bowls instead!
Any issues please do reach out to hello@press-london.com and we will be happy to help!
Kind regards,
Molly
TeamPRESS
Missing juices made this hard to enjoy
Missing juices made this hard to enjoy. If it was the lean greens I wouldn’t have minded so much but it was my fave 2 and they were both morning ones which made it so we were left with a ginger shot until lunchtime.
#hangry
23 January 2026
Reply from PRESS Healthfoods
Hi Angela,
Thank you for your feedback! I am so sorry to hear that you were missing Juices from your Cleanse. This is not the experience we want for our customers.
I can see that DPD misplaced a box which was due to be delivered to you, so can only apologise for the courier issues that you have faced.
I can see that we have since offered to send the missing Juices out to you for a redelivery and actioned a refund on the missing Juices in your Cleanse.
Any queries please do reach out to hello@press-london.com where we will be happy to help!
Kind regards,
Molly
TeamPRESS
Would recommend to anyone wanting to…
Would recommend to anyone wanting to control their nutrition and meal plan routine. The meals themselves are lush, but topping up with collagen and gut health shots is optimised for a healthy balance.
20 January 2026
Reply from PRESS Healthfoods
Hi George,
Thank you so much for sharing your feedback! We are so pleased to hear that you would recommend PRESS to anyone wanting to control nutrition and meal plan routines!
The Collagen Shots are a favourite for many, If you ever need any recommendations please do reach out to hello@press-london.com where we will be happy to help!
Kind regards,
Molly
TeamPRESS
Reply from PRESS Healthfoods
Hi Anne-Marie,
Thank you for your great feedback!
We are so pleased to hear that you love the variety of flavours and convenience of ordering the Juice Cleanses!
If you ever need any recommendations please do reach out and we will be happy to help!
Kind regards,
Molly
TeamPRESS
Items exploded and spoiled on arrival- ignored by customer service- still waiting for replacement or refund
I ordered a soup and juice cleanse for the new year. The soups arrived a one had exploded covering all the other items. I immediately emailed the customer services and sent pictures- I was unable to complete/ start due to the exploded item and would need a replacement. I received a response stating that the items would be sent out. I then received a further email stating the case was closed and so I responded saying I was waiting for the missing items. Three weeks later I am still waiting- I then received an email asking me to rate the excellent customer service I received for and the complaint being resolved. Unfortunately, I do not recommend, I am still waiting for my missing soup, I never got to complete the full programme and would like a refund for the spoiled item. The cheap offers from Press ensure they provide poor customer service and poor delivery. Avoid.
PRESS when you read this I’d like a refund for the soup that exploded all over my order or the soup to be redelivered as you promised.
Updated: The forgotten order is 171671
5 January 2026
Unprompted review
Reply from PRESS Healthfoods
Hi Kate,
Thank you for your feedback, I am so sorry to hear that your Soup has been damaged in transit!
We aim to reply to all emails within 24 hours and are happy to replace any items that have been damaged in transit so you are able to finish your Cleanse in full.
As there is no email or order number linked to this review if you could kindly email hello@press-london.com and I will be more than happy to help you today and get replacements sent out to you as soon as possible.
I look forward to hearing from you.
Kind regards,
Molly
TeamPRESS
Update:
Hi Kate,
I can see that this has now been resolved. Your replacements and extra health goodies are due for delivery tomorrow!
I will keep an eye on the tracking for you, if you can kindly confirm when this has all been received.
Please do reach out to hello@press-london.com if you have any queries and we will be happy to help!
Kind regards,
Molly
TeamPRESS
Reply from PRESS Healthfoods
Hey Sarah,
Thank you so much for your wonderful review! We are so pleased to hear you have enjoyed the Juices!
If you ever need any recommendations for future orders, please do let us know as we are more than happy to help!
Kind regards,
Georgina
TeamPRESS
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.