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See what reviewers are saying

Rated 1 out of 5 stars

AVOID! this company didn't deliver the last order I made in mid December and didn't refund the money though they said they would. The website is down and they have not replied to my last emails. The e... See more

Rated 5 out of 5 stars

Whenever I need a bit of a reset and clean eating without worrying about cooking - I order from Prep Perfect (since 2019). Their meals are delicious, there’s plenty of choice on the menu and it’s g... See more

Company replied

Rated 5 out of 5 stars

I bought the Xmas Dinner last year, it was so tasty, packed with everything you expected for an Xmas Dinner. Knowing the calories and nutrition count allowed me to balance my food out for the day. I b... See more

Rated 5 out of 5 stars

Great tasting food with simple natural ingredients. A lovely friendly company too. The only thing I would say is that I am not convinced the calorie content is right for their meal plans. The build... See more

Company details

  1. Online Food Ordering Service
  2. Food Products Supplier

Information provided by various external sources

Prep Perfect cook & deliver flavoursome, nutritious and ready-to-eat meals to your door. Order your professionally prepared meals from our service today!


Contact info

4.0

Great

TrustScore 4 out of 5

249 reviews

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Rated 5 out of 5 stars

Good food and service.

This is my first time using a prep food company and I was unsure what to expect but I was pleasantly surprised with how good the food and service was. I thought I had tried most flavours but the Mushroom vegan shawarma made me damn near mess my boxers. I will be using this service again

5 June 2021
Unprompted review
Rated 5 out of 5 stars

Great food!

Great food, fast and reliable service. I order the low carb meals and am now hitting my personal weight goals. Recommended

8 May 2021
Prep Perfect logo

Reply from Prep Perfect

Thank You so much for your feedback Alan! It is great to hear that you are hitting your goals :-)

Rated 5 out of 5 stars

This company is amazing.

This company is amazing.. delivery is always on time and food is such excellent quality I recommend anyone to buy food from here I have only been buying for a couple of weeks now but I will continue on into the future.

7 May 2021
Prep Perfect logo

Reply from Prep Perfect

Thank You for taking the time to leave us feedback, We are so happy that you have enjoyed your orders :-)

Rated 5 out of 5 stars

Really nice meals

Really nice meals, I was worried they may not taste bland but the flavours are really nice and perfect portion sizes. Delivery was in time and packed well with ice packs. I’m definitely going to be using them again.

1 May 2021
Rated 5 out of 5 stars

Good food that is very flexible

Good food that is very flexible and convenient. I follow a low carb diet and this makes it so easy to choose what I want for the following week with enough variety to keep me coming back! Much fresher than shop-bought ready meals and without all of the additives.

11 April 2021
Rated 5 out of 5 stars

Very good

Very good. Fresh food. Simple instructions. I love it shows your macros on the side of each box. Exactly what I needed when my days are so on the go!

1 April 2021
Rated 3 out of 5 stars

I had the low carb meal plan which…

I had the low carb meal plan which included 10 meals for £60 averaging £6 per meal. The proteins were overcooked even before they were reheated in the microwave so I was disappointed as I would have expected better for the price

26 March 2021
Unprompted review
Rated 1 out of 5 stars

Hair in food, but customer service is good

Where do I start?

We got 2 x 28 day plans - one was weight loss and the other was muscle building.

They arrived the first week and it was great, I was losing weight... what more can I ask for right?
Wrong.

The taste of the food is very bland as others have said, but the main concern was I found what looked like a BEARD HAIR in one of the containers of food. It can't be mine, as I had just clean shaven incidentally for the first time in about 4 years the week before!

I thought it was a one off, and I emailed them to which they refunded a portion of our total order which was over £500.

The second week delivery arrived, and the containers were damaged in transit. Not their fault, but DPD's instead. I wasn't fussed and again they were amazing with a partial refund of that week.

Week 3.. it arrives, and as I am unpacking it I heat up one of the meals for my lunch. ANOTHER HAIR! Not a beard hair, but instead it looks like a hair from someone's head. I was disgusted, I felt sick (and still do) and my stomach turned immediately.

I emailed them again, and expecting a refund I was surprised that one of the directors phoned me apologising profusely. It's not her fault, but they need to look at their practices in the kitchen. My order was completely refunded and I asked her to cancel week 4. I could not and did not have the heart to have another weeks worth of meals.

All in all, I'd give them 2/10 for the whole experience. If you are going to order, make sure you have some sauce and salt with you as the food tastes the same regardless of what you get. Furthermore, they go cold so quick even if you heat it for 3.5 mins in the microwave so be prepared to eat quick!

Customer service was impeccable though, can't fault them. If it wasn't for the hair I would probably have given them another go.

Oh, one final thing, their desserts are the best bit but you can't call it a 'Protein Brownie' when there's only 3g of protein in the brownie!!

19 March 2021
Unprompted review
Rated 5 out of 5 stars

Really tasty food

Really tasty food, prompt delivery and very filling! Love how all the nutritional information is on the tubs.

Would be better if more food choices as had to order same meals twice but I’ve seen they have changed their menu so I will check this out :)

14 March 2021
Unprompted review
Rated 2 out of 5 stars

Poor customer service

Food on the whole is tasty. Don’t seem to change menu/choices very often, so soon gets quite repetitive. Food delivered over a day late, so food had to be frozen straight away and I had to get alternative food. Company didn’t respond to emails.

6 March 2021
Unprompted review
Prep Perfect logo

Reply from Prep Perfect

Hi Scott

Thank You for your feedback. We are sorry to hear that you had an issue with the delivery, unfortunately we were not aware nor could we locate any emails regarding the matter. Had we of known we would of sent a fresh replacement.
Our menu's changed last week and look to change each 6 weeks :-)

Rated 5 out of 5 stars

SO FRESH & TASTY ABSOLUTELY DELICIOUS!

I like to cook using fresh ingredients.
And I’ve always been a little hesitant about ordering Meals on line.
I can honestly say that these meals were beyond my expectation they are extremely fresh and very delicious. They have been made using quality ingredients. Very healthy and very filling.
Would definitely recommend to friends and family and would definitely order more soon.
It’s great to just pop them in the microwave for 2 to 3 minutes and have a meal ready it taste fresh & better than anything similar that you can buy in the shops. And save lots of time in the kitchen too!
Amazing service. Many thanks.

2 March 2021
Prep Perfect logo

Reply from Prep Perfect

Wow Thank You so much for your feedback Paula :-) Its great to hear that you are a fan and we hope that you continue to enjoy!

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