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Review summary

Created with AI, based on recent reviews

Looking at 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the staff, praising their patience, clear explanations, and engaging teaching styles. Many people found the user experience to be highly effective, with well-organized programs, clear lessons, and strategies that made test preparation feel manageable and even enjoyable. The product itself, including practice tests and resources, is consistently described as helpful and instrumental in improving scores. However, some customers were dissatisfied with the company's service, mentioning difficulties with the sign-up process and a lack of individual progress tracking. A few people also felt that the pacing of the course was too fast, making it challenging to keep up at times.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise instructors for being... See more

User experience

Clients share positive opinions on user experience, highlighting that the courses teach smart and efficient... See more

Product

Consumers generally express satisfaction with the product. Many reviewers highlight its effectiveness in... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise the clear, concise, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the valuable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Studying for the PSAT felt like preparing to battle a dragon armed only with a No. 2 pencil… until I started working with Isabella Raicu. She somehow makes test prep almost fun (yes, I said almost). S... See more

Rated 5 out of 5 stars

My Instructor was Shefali Sanwal. I hadn't even fully finished the course yet and took my August SAT with about 3 weeks left in the course, and had already improved my score 150 points. I've never bee... See more

Rated 5 out of 5 stars

I took PrepExpert’s weekend SAT course taught by Ethan Moy and Alex Yang, and it was honestly super helpful. They explained each strategy in a way that really clicked and shared techniques that made t... See more

Rated 5 out of 5 stars

I’d rate Prep Expert a 5 out of 5. The program is well organized, the lessons are clear, and the strategies actually make the test feel easier to manage. My practice test score improved by 200 points,... See more


Company details

  1. Educational Institution
  2. Association or Organization

Written by the company

As Seen on Shark Tank, Prep Expert is a leading online education company that has helped over 100,000 students improve their SAT & ACT scores, receive admission into top universities, and win over $100 million in college scholarships. Prep Expert services include live online SAT & ACT courses with top 1% instructors, 1-on-1 academic tutoring, college admissions consulting, AI tutoring, and more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Prep Expert is Great!

My instructor was Taylor Trautwein, and she did an amazing job teaching the Prep Expert Strategies! I learned new ways to approach all types of SAT problems. Taylor made the class very engaging by relating her own SAT experience to the class strategies. It is also very motivating to see so many others in my class also working hard to maximize their SAT scores! Thank you Prep Expert!

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Taylor Trautwein Review

Taylor Trautwein was my instructor, and she was amazing. She was patient and always ready to help. Overall, I was able to improve my score by 200 points!

13 August 2025
Unprompted review
Rated 5 out of 5 stars

My Course Experience

The curriculum is extremely well organized and well thought out. The inclusion of strategies as well as the opportunity to take practice SAT modules and challenging questions trained my mind into what test day is comprised of. Taylor Trautwein was the instructor for the sessions on Tuesdays and Thursdays during my six-week course. She was very friendly and thoroughly explained each strategy.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Class!

I loved the structure of the class, and how the practice tests felt like a real college board test. I think using college board questions really helped me practice certain types of questions. The strategies really helped me improve my score and will continue to use them.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

I am thankful for my experience at Prep Expert

I am thankful for my experience at PrepExpert because of all the material and practice problems they provided which really helped me feel
more confident in the material. All the strategies we learned in class with Mr.Miguel Chavira also contributed to my score improvement and I hope to continue using the resources PrepExpert has provided to further increase my score. I appreciate the methods we learned to just generally take the test since test-taking is such a big part of our lives even after the SAT. Overall I had a great time in the duration of this course, thank you!

6 August 2025
Unprompted review
Rated 5 out of 5 stars

6 Week SAT class

I recently completed Miguel Chavira’s 6-week SAT Prep Expert class, and I can confidently say it made a huge difference in how I approach the SAT. From day one, Miguel was incredibly engaging and knowledgeable. He doesn’t just teach formulas or test-taking tricks — he breaks things down in a way that actually makes sense and sticks.

What stood out most was how he explained the “why” behind every strategy. Whether it was reading comprehension, grammar rules, or math shortcuts, Miguel made sure we understood the concepts deeply. He was also super approachable and patient whenever we had questions — no matter how small.

Over the 6 weeks, I saw a noticeable improvement not just in my practice scores, but in my confidence. I felt way more prepared and less anxious going into the test. The structure of the course, combined with Miguel’s teaching style, really helped me stay on track and motivated.

If you’re serious about improving your SAT score, I’d highly recommend this class. Miguel truly cares about his students' success, and it shows.

6 August 2025
Unprompted review
Rated 4 out of 5 stars

This course was amazing

This course was amazing, I was able to improve not only my SAT score by around 200 points but, I was also able to learn many skills to improve my learning habits. Prep Expert has allowed me to learn a ton of useful skills for the SAT and with their skills and methods, I'm sure I will be able to improve and get close to perfection, not only on the SAT but, on many standardized tests.

A special thanks to Mr.Miguel Chavira for teaching me in their amazing ways and to guide me throughout the wonderful course.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

SAT Flagship Course Experience - Krish Patel

The experience in my 6 week SAT Flagship Course taught by Mr. Miguel Chavira was like no other. Through ample homework assignments and class instruction, I was able to increase my score about 80-100 points. One thing I liked about the class was the repeated instruction of material if something was confused about it.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Greatest Class

The instructor was informative and helpful and same for the class which made me feel more prepared for the both the PSAT and SAT!

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful tips

Tips were very helpful and extra feedback and correctional advice/tips were good, instructors gave extra tips along with the course

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Very useful!

The live lessons were very helpful because I learned many things that are important to understand the test itself. I really appreciate that we were able to ask questions and they were always answered by our tutor. All the resources provided, such as the homework, the cheat sheets, the vocab lists, etc were a great complement that helped me improve my SAT score.

6 August 2025
Unprompted review

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