Prepaid2Cash Reviews 

1,136
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers had a great experience with this company. Customers appreciate the fast and straightforward deposit process, successfully turning prepaid cards into cash without unnecessary complications. People consistently find the digital platform very easy to navigate, noting that getting money transferred to bank accounts is generally timely. Consumers also share that the service feels legitimate, praising the overall convenience and the helpfulness of turning virtual cards into usable funds. However, some people mentioned experiencing frustrating delays with payments or unexpected technicalities regarding card acceptance. Some reviewers were not happy with missing funds, unhelpful customer support, or having their accounts deactivated without proper explanations.

What people talk about most

Payment

People report ambiguous experiences with payment, as reviewers express mixed feelings regarding transactions.... See more

User experience

Reviewers mention positive feedback about user experience, highlighting smooth transactions and timely bank... See more

Service

Consumers find service to be a source of high satisfaction, highlighting smooth transactions and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall, the experience was good only real problems I had were the fees that they take ou. I put two $500 gift cards and they took about 10% for both.

Rated 3 out of 5 stars

My most recent interaction left me annoyed. Recently I endeavors to sell a prepaid credit card. Entered the information and set to wait the next couple of days. Sometime later they sent an... See more

Rated 3 out of 5 stars

My first transaction/swap with P2C was smooth and straight forward, no problems at all and actually got my deposit earlier than expected.... but NOW (second time use) it's up in the air and I'm no... See more

Rated 5 out of 5 stars

They are fast and very much appreciated for turning prepaid cards into cash! It has been a one day turnaround for it to be deposited into an account.


Company details

  1. Alternative Financial Service
  2. Non-Bank Financial Service

Written by the company

Instantly turn your prepaid & gift cards into cash! Prepaid2Cash is a FinTech mobile application that provides a quick and easy way for consumers to access their prepaid card and gift card funds. Customers can receive cash via direct deposit, instant debit transfer, Venmo, or PayPal for most Visa, MasterCard, American Express, and Discover branded prepaid card programs as well as branded gift cards such as Walmart, Nordstrom, Best Buy, and 100+ other popular retail brands. Prepaid2Cash serves both B2C and B2B audiences. Enjoy spending the money on your gift cards wherever you want. Scan. Transfer. Receive Most prepaid card owners never end up redeeming the full balance of their card. Don’t let that be you! We deposit your funds directly into your bank account or debit card. Pay your bills, get out of debt, or save up for a much-needed vacation! Prepaid2Cash charges the lowest fees in the industry! Physical prepaid cards don’t have any loss or theft protection. If you lose your card, you lose your money. By using Prepaid2Cash, you’ll never have that problem. Prepaid2Cash makes cashing out your gift and prepaid cards quick & easy. We also protect your account by using security measures to guard your account information. Prepaid2Cash is an agent of Evolve Bank & Trust. All money transfer services are provided by Evolve Bank & Trust, including capturing funds from gift cards and transferring funds to your bank account, subject to Evolve Bank & Trust's Terms and Conditions and Privacy Policy.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,136)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Took my money off gift cards I filed…

Took my money off gift cards I filed fraudulent transactions

28 May 2025
Prepaid2Cash logo

Reply from Prepaid2Cash

Hi David, thanks so much for your email. Please submit your concern to our support email at support@prepaid2cash.com and a member from our support team will connect with you.

Rated 5 out of 5 stars

Highly Recommend!!

This site is legit.
I’ve used it many times.
Last used, May 2025
Pay out is super fast - sometimes less than 24hrs!
Customer Service is quick to respond with any questions or concerns.

29 June 2024
Rated 5 out of 5 stars

Very good app service is awesome only…

Very good app service is awesome only thing is I’ve yet to get my direct deposit I figured it would be on Monday even though they said it should arrive on Friday by 7pm it didn’t so I’m waiting if I don’t get my payment I will def update this review

16 May 2025
Rated 3 out of 5 stars

Instant deposits

Not having a delivery option to receive instant deposits

11 May 2025
Prepaid2Cash logo

Reply from Prepaid2Cash

Hi, thank you for your email. Please submit your inquiry to our support team via support@prepaid2cash.com and a member from our team will contact you to assist.

Rated 5 out of 5 stars

Smooth easy process

Smooth easy and reliable. Reasonable fee and was able to receive payment next day for cards i had no use for. Thank you! Awesome service

1 May 2025
Rated 4 out of 5 stars

Easy to use, and fair prices

I like how easy it is to use the site, and the fees aren't too high. The only thing I think is not as good as it could be is the time it takes to get paid once everything is approved.

30 April 2025
Rated 1 out of 5 stars

Did not pay promptly

Did not pay promptly. They claimed to pay out in 15 minutes. I've been waiting for 4 hours. Defeated the entire purpose of using this service.

29 April 2025
Prepaid2Cash logo

Reply from Prepaid2Cash

Hi there! Thanks for your feedback. Please submit your request to our support team at support@prepaid2cash.com and a team member will address your concerns. Thanks!

Rated 4 out of 5 stars

It was a very simple and quick process…

It was a very simple and quick process to get cash from my prepaid debit card. It sucks we live in a world where companies send prepaid cards instead of cash, it should be illegal. But at least P2C allowed me to get most of the money back. The fees are a bit steep IMHO, but what can you do?

27 April 2025
Rated 4 out of 5 stars

Great

Great! Wish there was more options for transferring money, so I didn't have to pay 10% and could have collected my full amount

7 April 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look