premiummotorhomes.com Reviews 6

Bought a high end motor home from here a few months ago and had nothing but problems with it. The latest has been a gearbox issue that has kept us off the road for months.
They have no mechanic at present and so are unable to address any mechanical problems hence we have had to wait 6 weeks for an appointment at a Fiat dealership. Sure enough they are unable to identify the fault never mind repair it and we are now looking at another long period off the road trying to locate a specialist.
So far Premium have done nothing whatsoever to demonstrate their name. Other than telling us it’s not their fault and that they can’t recruit a mechanic - I wonder why ??

I fully understand that these things can happen when buying any used vehicle but this quality of aftercare is unforgivable.

I will update this review if anything changes but for now I don’t want anyone else becoming another victim.

Booked in for a water ingress, also some help with a technical question.
Can’t fault Josh or Caroline, both very helpful and knowledgeable. Always a pleasure to deal with.
Thanks guys!

We arrived at 8 o'clock and were greeted straight away, Josh was onto our first jpb within two minutes ,three minutes later
first job ticked off our list, second job a little longer always with a smile and pattentive to our needs a pleasant experience many thanks again Brian and Sandra

It says a lot about a business when you post a bad review and they don’t even bother to comment. They literally take your money and run!

Before you give your hard earned money to these people think twice!

There is nothing premium about this business.

Great deal and fabulous service and handover. A pleasure to deal with. Would recommend their services.

I purchased a new motorhome from this company back in 2019. At the time of purchase they failed to inform me that they were dropping the dealership with Euromobil.

when it came to registering my habitation warranty in November 2023 they informed me that they were unable to do this via the Euromobil website. I chased this up a few weeks later and they ignored my emails.

Unlike their name they are not a premium motorhome seller. They do not care about their clients

My habitation warranty will be invalidated as it’s not been registered with the factory.

Avoid this company