Premierprint Reviews 28

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Great prices, fast delivery, quality prints, and a lovely team. Thanks Premier print, we are very happy with our large scale window

Rated 5 out of 5 stars

Quality was exactly as we expected and needed for our event. Arrived in time despite a small delay which PP were quick to rectify. Considering there is not much difference between single colour p... See more

Company replied

Rated 1 out of 5 stars

Really poor service. Was emailed to say the prints had been left PP and were with the courier. On the day they were promised, I called to chase and they hadn't even left their building due to a pr... See more

Rated 5 out of 5 stars

I've been a wedding stationer for 5 years and finding a good quality printer is SUCH hard work! I ordered 2 x A0 signs with drill holes for my own wedding and the quality is fantastic. The matt lamina... See more

Company details

Information provided by various external sources

Premier Print are printers


Contact info

4.1

Great

TrustScore 4 out of 5

28 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Initially not good, but suitably rectified

I ordered online and uploaded my designs and was given a date they'd arrive by. I also included notes on my order.

I then had to ask and chase the order and was told their system didn't recognise weekends and therefore didn't give an accurate estimate for delivery. But, then it was still late after chasing. The design arrived blurry, 'liney' and had blue ink smudged across it (not from my design). Products were unusable, so I had to go to a same day printer, as I had an event to use these at.

Fast forward to me requesting a refund. I cannot fault Cat in the office, she was quick and efficient with answering me on all occasions.
Daimen then offered a full refund and reprint - which I will keep as spares for future events.

I did have to do a little bit of nudging for information and updates regarding refund etc. But on arrival of the fresh prints, they are perfect.

Thank you for rectifying the situation and providing a good product.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Nothing was to much trouble

It was lovely working with a company that wanted to provide the best service they could, they didn’t delay on any replies and the products were provided to spec. Thank you

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service from Cat. She was so helpful when I had an urgent printing job for my client and I was struggling to upload the artwork on the website (my fault, not the website.)
She went above and beyond to help me and we got it all ordered before the cut off time.
Thank you so much.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

3mm Foamex boards

Quality was exactly as we expected and needed for our event. Arrived in time despite a small delay which PP were quick to rectify.

Considering there is not much difference between single colour printing on Foamex boards, these guys came in significantly cheaper than other quotes (some up to 5x the price).

Would recommend and will use again.

11 September 2025
Unprompted review
Premierprint logo

Reply from Premierprint

Hi Tom, thank you so much for your review, glad to hear you are happy with the service received and quality of product. Look forward to working with you again in the future, Thanks Premier Print

Rated 1 out of 5 stars

Really poor service.

Really poor service. Was emailed to say the prints had been left PP and were with the courier. On the day they were promised, I called to chase and they hadn't even left their building due to a printing error. Premier print didn't even let me know so that I couldn't arrange with another company so I could deliver a gift on time.

Ruined a birthday present as it was late. Gave the customer a full refund, and heard nothing, or received any compensation from Premier Print.

Useless company and most certainly will not be using them again.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Ignores emails

Blurry and hard to read foamboards and ignored emails when I asked them to rectify the issues and poor quality. As now my review has been deleted twice!

10 July 2025
Unprompted review
Premierprint logo

Reply from Premierprint

Good afternoon, we've tried to ascertain further details from you via the trust pilot portal but to no avail. I have searched through our inbox but cannot locate any email with your name in the inbox. In order for our business to respond and rectify, please can you contact us with the information we need to review your complaint. Thank you Cat @ Premier Print

Rated 4 out of 5 stars

Good customer service

Ordered foam boards of various sizes for a wedding - attached my pdf files and they sent the boards in the wrong colour.

Reached out to them and they have fixed the issue. Many thanks to Paula in particular for being helpful

4 August 2025
Unprompted review
Rated 5 out of 5 stars

A1 foam board - 5 Star

I ordered an A1 foam board for a welcome sign to a birthday party. The artwork for the sign included a number of photographs which were scanned into a computer and they all came out perfectly!

Premier Prints responded to my query about whether my artwork was accepted and on delivery timescales.

The board was delivered on the expected delivery date and looks exactly how I imagined!

Great value compared to other places I received quotes from.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Ordered some foamex display boards for my small business. Delivery was super quick (so quick I was unexpectedly able to use them at an event that weekend) and quality impeccable. Customer service was also excellent - they noticed my photos were not the right size and adjusted them for me. Would definitely recommend and use again - thanks so much premier print!

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding value for money.

Outstanding value for money.

Really impressed with the print quality and accuracy to our logo.

Ours will be for indoor use only and the weight is perfect for transporting and setting up.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

I never leave reviews - but after having 3 faultless experiences with Premier Print I just had to! Ordered 25 A2 boards for an event and the delivery was quick and quality was perfect. My two orders since were also a breeze. Would recommend this company to anyone!

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent - Highly Recommend

Always used a local printer but I’ll never go back to them now and will always use PremierPrint:
Great value, super easy. Spotted an very small error on my art work and checked in.
I can only highly recommend them!

2 July 2024
Unprompted review
Rated 5 out of 5 stars

A1 Foamex boards

I ordered two A1 foamex boards for my wedding. I had a few questions before I placed my order and replies were always quick and helpful. My boards arrived within a few days and were well packaged 🚚📦
Thank you so much! I will definitely use you again in the future and recommend you to anyone else looking for a printing company 🤩

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Great banner, fast turnaround

Great banner, brilliantly priced and fast turnaround
Just ordered and received my banner. Let me say, the job they had wasn’t easy, my logo became pixelated and I couldn’t do much to help due to the package I used to design it. Communication was great, they took the time to do proofs and got my product to me the day after I approved it. I would highly recommend and won’t be using any other company for printing from on. I was so impressed, in art markets this type of printed media is always needed and I will always recommend this company in future.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Wow such good quality!

Purchased a banner for my wedding party, not only did I receive my item earlier than expected, the quality was on another level. Thank you premier print I will definitely use you again and have recommended you to family and friends

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Perfect laminated foamex boards

I've been a wedding stationer for 5 years and finding a good quality printer is SUCH hard work! I ordered 2 x A0 signs with drill holes for my own wedding and the quality is fantastic. The matt laminate looks awesome and the packaging ensured no damage during transit (something I had almost come to expect from leading online printers). They arrived quickly and I cannot wait to display them at my wedding! Thank you.

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Can not recommend these guys enough

Can not recommend these guys enough. Speed, price and quality. From small banners to pop ups, flags and anything else we need, they manage! Excellent service, helpful team and speedy delivery.

15 September 2023
Unprompted review

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