Great service smooth running flight Great hotel staff, amazing Island Nothing was too much trouble Th island of Guernsey is beautiful such friendly people and wonderful food. Would definitely r... See more
Company replied
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Everything was well organised, transfers and bookings were easy with minimum fuss and efficiently. Hotels were nice and we were pleasantly surprised to get a complimentary dinner and a cream tea. Herm... See more
Company replied
Borneo and KL trip. Fantastic 5 star hotels, Brilliant tour guides especially Jeff in KL. Everything was organised and ran like clockwork so nothing to worry about. Premier Holidays are number 1.
Company replied
We booked our holiday with Premier Holidays over the phone which was quick and easy. The entire experience was very professional, from emailing our itinerary and invoices to receiving our boarding... See more
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Company details
Written by the company
Premier Holidays is a privately owned, independent tour operator and part of the Premier Travel Group which was established in 1936. 100% financial protection through our bonds with Abta and Atol. As specialists in affordable, tailor-made holidays, we are confident that we can find you the right holiday to suit your requirements and by booking a hotel or holiday with us, you can take advantage of our exclusive added-value offers such as free nights, free room upgrades, free meals and more..
Contact info
Cambourne Business Park 1020, CB23 6DW, Cambourne, United Kingdom
- 01223 535357
- tailormade.res@premierholidays.co.uk
- premierholidays.co.uk
4.2
Great
69 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent holiday, excellent organisation
This was my second Channel Islands trip with Premier. Both holidays were superbly organised and supported. The whole experience was excellent and I had a wonderful time.
10 June 2023
Unprompted review
Reply from Premier Holidays
We are pleased that your holiday exceeded your expectations and we are delighted to hear that you enjoyed your time away. The feedback you have provided is essential to help us continually improve and provide our customers with the best possible experience.
Amazing trip to the Canadian Rockies
Amazing trip to the Canadian Rockies, including a 2 day journey on the Rocky Mountaineer, followed by a week on an Alaskan cruise. Every connection went smoothly and efficiently. The hotels were great-especially in Vancouver. The helpful emails before we left gave us confidence that it would all work out well. And it was a wonderful holiday. Thank you.
30 May 2023
Unprompted review
Reply from Premier Holidays
Thank you for taking the time to share your feedback with us. We continuously strive to improve our services and ensure that each holiday is tailored to exceed our clients' expectations. Your feedback plays an important part in us achieving this, and we appreciate you sharing you comments with us and we are delighted that you had a wonderful time in Canada.
Memorable USA trip
An excellent package put together by Premier Holidays in relation to our USA trip making our holiday worry free.
19 April 2023
Unprompted review
Reply from Premier Holidays
We are pleased to know that you were happy with our services and that you enjoyed every aspect of your holiday. Thank you for choosing Premier Holidays and for taking the time to share your feedback with us.
Brilliant service from Premier Holidays!
Recently returned from a 4 night girls weekend in Toronto, Canada. Great service from day one of booking! Email reminders were super helpful from time of booking right up to the departure. Can't fault the team on anything. Air Canada staff were amazing, friendliest airport staff I have ever experienced at Heathrow. The 4 star Chelsea hotel was in the perfect location, would recommend, and only 10 minutes (dependant on traffic of course) by taxi from Union Station. The UPS train from the airport in Toronto is super easy and about 30mins from the airport, runs every 15 minutes.
Would highly recommend a visit to the CN tower and Niagara Falls. The hop on hop off city sightseeing bus is a great way to see the city if you are only there for a few nights. A great city to visit!
13 April 2023
Unprompted review
Reply from Premier Holidays
A huge thank you for sharing your experience with us and sharing your recommendations for subsequent customers. Canada Is in great demand now, especially because of BBC’s Race Across the World programme which is showcasing Canada fantastically!
We hope we can tempt you to go back and explore more of Canada.
Best wishes
Premier Holidays
Amazing from start to finish
Amazing from start to finish. Excellent customer care throughout from booking right through to in resort support. Would definitely recommend this company for anyone thinking of a trip to Thailand
11 March 2023
Unprompted review
Reply from Premier Holidays
A huge thank you for sharing your experience with us. We are thrilled to hear how much you enjoyed your holiday with us and the service and support we provided. Thailand is such a popular destination for us, and many of our customers visit time and time again!
We look forward to sending you away on your next Premier Holiday.
Best wishes
Premier Holidays
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