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Premiere Collectibles Reviews 

15,091
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 2,768 reviews, reviewers had a great experience with this company. Many customers frequently praise the wonderful quality of the products, highlighting that items like autographed books and collectibles arrive in pristine and well-protected condition. Enthusiastic consumers also appreciate the reliable service and exceptionally smooth ordering process, making it simple to secure unique signed memorabilia safely. However, some customers also noted that shipments experienced noticeable fulfillment delays, with certain packages arriving several weeks past the expected release date. A few reviewers additionally mentioned facing frustrating issues such as damaged packaging, items arriving incomplete, or receiving incorrect merchandise during the transport process.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting excellent quality, accurate... See more

Delivery service

Consumers find delivery service experiences to be highly divided. On one hand, many reviewers praise fast... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are sharply divided. Many customers... See more

Quality

Customers had positive experiences with quality, expressing satisfaction with excellent products and great... See more

Service

Reviewers mention positive feedback about service, highlighting very nice service and professional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Book was packaged well and perfect condition. Signature is just what was advertised. The only thing keeping it from a 5 star is simply that the book is a 2nd printing rather than 1st and that was not... See more

Company replied

Rated 4 out of 5 stars

It could have been 5 stars, but the record in the signed Motley Crue frame had shifted during transport, so I now need to remove the back of the frame and reposition it. That's a disappointing outcome... See more

Company replied

Rated 4 out of 5 stars

I had a good experience at this company. I bought a signed Ghostface Funko. The downfall was that it came damaged in the box but I contacted the company right away they put me through to there claim d... See more

Company replied

Rated 5 out of 5 stars

got my signed copy of this Dave Portnoy book which is awesome. Great New Englander who is pro small business and a great Pizza reviewer. My first job was in a small pizzeria in Rochester, NY and I hav... See more

Company replied



Company details

  1. Collectibles Store
  2. Book Store

Written by the company

America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.


Contact info

4.1

Great

TrustScore 4 out of 5

15K reviews

5-star
4-star
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4.1

All reviews

(15,091)

2,777 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderfully easy process

Wonderfully easy process. Excellent communication throughout and quality product received.

1 July 2026
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Reply from Premiere Collectibles

Thank you, Jammo! We're so glad the process was smooth from start to finish. It's wonderful to hear you appreciated the communication and your collectible. We truly appreciate your support! ✨

Rated 1 out of 5 stars

Bought a book and had one already…

Bought a book and had one already gifted to me so I wanted to return it and was denied,
Not the outcome expected
Be very careful with this lot

30 June 2026
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Reply from Premiere Collectibles

Thank you for your feedback, Paul. We're sorry the return request didn't have the outcome you were hoping for.

Because all of our products are signed collectibles, they are covered by our all sales are final policy, which is disclosed at the time of purchase. We understand this may not have been the outcome you expected, and we appreciate your understanding.

Thank you for sharing your experience with us.

Rated 5 out of 5 stars

The experience it's great

The experience it's great, in get buy to be long soon

22 June 2026
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Reply from Premiere Collectibles

Thank you, Filipe! We're so happy you had a great experience with us. We truly appreciate your support and look forward to welcoming you back for your next collectible soon! ✨

Rated 5 out of 5 stars

I have purchased several autographed…

I have purchased several autographed books from this site with authentication as gifts and each has arrived in pristine condition and the pricing for the autographs in these books is cheaper than my experience attending conventions and paying for autographs at live signings.

30 June 2026
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Reply from Premiere Collectibles

Thank you, Ohio Mike! We're honored you've trusted us for so many special gifts. It's wonderful to hear the books have consistently arrived in pristine condition and that you've found great value in our signed editions. We truly appreciate your continued support and look forward to helping you find your next perfect gift! 📚✨

Rated 5 out of 5 stars

Fast

Fast! Great service great items

23 June 2026
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Reply from Premiere Collectibles

Thanks so much, John! It’s wonderful to hear you enjoyed both the service and the items. We’re grateful to be part of your collecting journey! ✨

Rated 1 out of 5 stars

I ordered over a month ago and it still…

I ordered over a month ago and it still shows awaiting fulfillment. Do you not have the product in stock. If not you should provide a refund.

Thanks Todd Webster

17 June 2026
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Reply from Premiere Collectibles

Thank you for your feedback, Todd. We're sorry to hear about the delay. Some signed collectibles require additional fulfillment time before they can ship, but we understand that waiting longer than expected can be frustrating.

Our Customer Service team will be reaching out with an update on your order. If you decide you no longer wish to wait, we'll also be happy to assist with your available options. Thank you for your patience!

Rated 5 out of 5 stars

You inform people about where things…

You inform people about where things are at with their packages are and are quick delivery for international customers

23 June 2026
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Reply from Premiere Collectibles

Thank you, Theresa! We're so glad you appreciated the shipping updates and our international delivery service. Keeping our customers informed every step of the way is important to us. Thanks for your support! ✨

Rated 5 out of 5 stars

This place is wonderful

This place is wonderful. The books are always in superb shape. They have fantastic signatures in them too.

30 June 2026
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Reply from Premiere Collectibles

Thank you, Cameron! It means so much to hear that you've consistently received books in superb condition with signatures you love. We truly appreciate your support and look forward to helping you grow your collection for years to come! 📚✨

Rated 5 out of 5 stars

Oh my gosh..

Oh my gosh... incredible experience! Kept up to date on status of delivery, which is always appreciated. Arrived right on time and so carefully packaged. It was like one of THEIR family members was going to receive it. Love love LOVE ! Will continue to purchase from Premiere Collectibles.

27 July 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you so much, Beth Ann! Your kind words truly made our day. Knowing the care we put into every package came through means the world to us. We're honored to be part of your collecting journey, and we can't wait to send your next special find. Thank you for being part of the Premiere Collectibles family! ✨

Rated 1 out of 5 stars

Never received my product.

Never received my product or a follow-up from customer service about not receiving my product.
Update: I did get a follow-up: “After reviewing your request, we’re sorry to let you know that the order is beyond our 30-day return and refund policy, which means we’re unable to approve a refund or return at this time.”
No product and no refund.

21 January 2026
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Reply from Premiere Collectibles

We're truly sorry to hear about your experience and understand how frustrating it is to feel that an order was never received.

After reviewing your account, we found that this issue was first reported approximately six months after the order was delivered, which is well beyond our 30-day reporting and resolution window. While we always want to help when something goes wrong, our policies are in place because carriers and payment providers have limited timeframes for investigating lost shipments and filing claims.

We understand this isn't the outcome you were hoping for, and we regret that we weren't able to resolve the issue after such a significant amount of time had passed. That said, a member of our team will be reaching out to you directly to follow up on your concerns.

We appreciate your feedback, as it helps us continue improving our communication and processes for future customers.

Rated 5 out of 5 stars

I have been ordering autographed books…

I have been ordering autographed books for 2 years .. I have 72 . I have started on Vinyl !

22 June 2026
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Reply from Premiere Collectibles

Thank you, Scott! Wow, 72 signed books is an incredible collection! We're honored to have been part of your collecting journey, and we're excited to hear you've started adding signed vinyl, too. Here's to many more amazing finds! 🎉📚🎶

Rated 5 out of 5 stars

I am happy with my purchase and…

I am happy with my purchase and delivery. I will order from Premier collectibles again.

29 June 2026
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Reply from Premiere Collectibles

Thank you, Lisa! We're so happy to hear you enjoyed your purchase and delivery. Knowing you'll shop with us again is the greatest compliment. We can't wait to help you find your next special collectible! ✨

Rated 1 out of 5 stars

Terrible company

Terrible company. I ordered March 9th and still never received anything. Don't be foolish like me and order anything from them.

9 March 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Morgan. We’re sorry to hear about your experience and understand how frustrating it must be to be waiting this long for your order.

We’d appreciate the opportunity to look into this and help address your concerns. Please reach out to our Customer Service team with your order details so we can review what happened and work toward a resolution.

Thank you for giving us the chance to make this right.

Rated 5 out of 5 stars

Amazing

Amazing! All as described. Received safely. Thank you.

27 July 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you, Simon! We're delighted everything arrived safely and exactly as described. Enjoy your new collectible, and thanks for choosing Premiere Collectibles! ✨

Rated 5 out of 5 stars

Amazing … Beautifully presented piece…

Amazing … Beautifully presented piece to add to my memorabilia collection!!

29 June 2026
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Reply from Premiere Collectibles

Thank you, Robbie! We're thrilled your new piece found a place in your memorabilia collection. Enjoy it, and thank you for letting us be part of your collecting journey! ✨

Rated 2 out of 5 stars

Waited and waited and waited

I did a pre-order on a book in March, the book came out the beginning of May and I didn’t get the book until almost 2 months later and that was after chatting with AI and then emailing the company. I realize there was a wait, but I did just that, waited and waited and waited, until I remembered and it just kept waiting in the processing stage. It’s a good thing I even remembered I ordered the book or I’d still be waiting.Not ordering from here again.

29 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your experience. We’re sorry to hear about the extended wait and the frustration of not receiving updates when you expected them. We understand how disappointing it can be to place a preorder, patiently wait, and then feel like your order was overlooked.

We appreciate your patience and feedback. We’re continuously working to improve our preorder communication and fulfillment process so customers feel informed throughout the journey. We’re glad you were eventually able to receive your book, and we appreciate you giving us the opportunity to learn from your experience.

Rated 1 out of 5 stars

I ordered several book months ago

I ordered several book months ago, and when they arrived I was one book short. I contacted customer service, and was told the missing book would be on its way asap. 3 weeks later, no book. I reached out to customer service again, and this time I was told by now the book was out of stock. The book should have been reserved for me since I ordered it months ago. Ridiculous.

22 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your experience. We’re truly sorry for the frustration caused by the missing book and the delayed update. We understand how disappointing it must have been to wait for your order and then learn the item was no longer available.

We appreciate your patience and your feedback. We’ll continue working to improve our processes and provide a better experience for our collectors.

Rated 5 out of 5 stars

Well packaged items

Well packaged items, Legit Items,

29 June 2026
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Reply from Premiere Collectibles

Thank you, Miguel! We're glad you’re happy with the quality of your collectibles. We appreciate your trust and support, and we hope to add another great piece to your collection soon! ✨

Rated 5 out of 5 stars
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you, Johnny! We’re so happy to hear you’ve continued to have a great experience with us. We truly appreciate your support and look forward to being part of your next collectible find! ✨

Rated 2 out of 5 stars

Product was significantly delayed and…

Product was significantly delayed and was “upgraded” to a book plate edition instead of an actual signed copy which is what it was originally advertised as, disappointing all around.

29 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Joshua. We’re sorry to hear the delay and change in format were disappointing. We understand that collectors value the difference between a book signed directly by the author and a signed bookplate edition.

We appreciate your patience and your feedback. We’ll continue working to provide clearer updates and a better experience for our collectors.

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