Premier Community Reviews 175

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Maureen in the Sheffield branch has been fantastic helping us choose slippers for my elderly mum in law who has very swollen legs and feet. She has been patient and kind while we have tried a range of... See more

Company replied

Rated 5 out of 5 stars

We have been into the Ilkeston shop, my wife explained what she wanted, the young lady showed her the best mobility scooters, that would meet her requirements, gave her the brochures to look at, we we... See more

Company replied

Rated 5 out of 5 stars

Fantastic shop at the bottom of Bath street in Ilkeston, great service & i love my new slippers.

Rated 5 out of 5 stars

The staff at the Carlton Rd store were very helpful in sorting out the best disabled transport for our situation. We tried an electric mobility scooter but the user wasn't comfortable with driving it.... See more

Company details

  1. Mobility Equipment Supplier
  2. Emergency Care Service
  3. Home Health Care Service
  4. Home Help Service
  5. Home Help Service Agency

Written by the company

Offering award-winning, quality care services and mobility products since 1996. Our supportive family of carers deliver local, professional and specialised care to those that you love, whenever you need us. Operating in Nottinghamshire & Derbyshire

Our family business promise

Written by the company

28 years of values driven services
Naturally, as a second-generation family business, our products and services matter to us. At Premier Community, we work hard to ensure customers and clients are as holistically independent as possible and, crucially, at home. We make no apology for being passionate about our work and will always continually commit to evolving our services.

Contact info

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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Rated 5 out of 5 stars

I had ny scooter it cost half the price…

I had ny scooter it cost half the price and its lovely. The staff were kind and veey helpful.

12 February 2026
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Reply from Premier Community

Hi Kathy, many thanks for your feedback for our mobility team - it's great to hear you found a bargain and we hope you enjoy getting out and about more on your new scooter.

Rated 5 out of 5 stars

Thank you all again my lovelies you are…

Thank you all again my lovelies you are a wonderful team and much appreciated, always there to help and advise when needed so lucky to have you 😊

27 January 2026
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Reply from Premier Community

Thanks for your lovely words Tracey, we'll be sure to pass them through to Kate & Rachel at our Kingsmill store!

Rated 4 out of 5 stars

Riser-recliner chair

The Staff of the Premier Community Mobility Shop in Sheffield were extremely helpful in assisting me with the purchase of my Riser-recliner chair. They were very friendly and went out of their way to provide information, such as offering to bring the material colour swatch book to my home because I am housebound. The chair was delivered ahead of time by two professional installers who took time to explain its operation to me. There were some issues with the accuracy and legibility of the hand-written serial number information provided, but apart from this I am delighted with the operation of the chair which has improved my mobility significantly.

29 January 2026
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Reply from Premier Community

Hi John, this great to hear and we'll make sure your feedback is passed onto our Woodseats' Mobility Shop team Glad to be of service and thank you for taking the time to review.

Rated 5 out of 5 stars

Great and friendly company nothing is…

Great and friendly company nothing is too big for them two handle I'll give them 10 plus stars I have used them for many years I have had no problems with them they always seem to get sorted every time

22 January 2026
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Reply from Premier Community

Hi Malcolm, what a lovely review for our Kingsmill Mobility Shop to receive and apologies in the delay in responding, we'll be sure to pass on your compliments to Kate & Rachel.

Rated 5 out of 5 stars

The company goes above and beyond and…

The company goes above and beyond and I would not go anywhere else for my mobility needs.

19 January 2026
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Reply from Premier Community

Thanks for your kind words Jean - we'll be sure to pass these onto Maureen in our Woodseats store, as I know it will mean a lot to her.

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