With little fuss and minimal actions on my part, setting up the insurance and payments were the easiest, ever. Costs and repayments met my budget and being able to pay monthly made it all the more att... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was just so seamless even though I had to go with another finance company ie Premfina through Close Brothers and the renewal was less than the previous years amount even though it doesnt usually wo... See more
Contacting you as I was instructed by Safeguard I found your service was impeccable putting right the incorrect information Safeguard gave to me they need to retrain some of their staff everything... See more
We all know PH insurance is very expensive, but PremFina makes it easy, more affordable. I can only say positives things, as I have used them since I started driving for PH
Company details
About PremFina
Written by the company
Agile. Customer-focussed. Disruptive.
We’re PremFina, a tech-led provider of premium finance. We help to spread the cost of insurance premiums through affordable monthly instalments and are revolutionising how people pay for insurance.
What makes us different?
Legendary people: With a combined experience of 80 years in premium finance within the leadership team alone, it’s safe to say we know our markets. We combine this expertise with colleagues who are passionate about delivering the right outcomes, have a growth mindset and are empowered to make the right decisions.
Customer-obsessed: Customers are at the heart of everything we do, and we bring our knowledge and innovative technology together to create seamless experiences for them. This means an effortless sign-up and access to the funding they need. With simple, easy and ‘digital first’ ways to pay, renew and get the latest updates on their accounts, whichever channel they choose to engage through.
Brilliant tech: Having robust, scalable and flexible technology is central to our ability to provide affordable, flexible funding and to continue to deliver a high-quality, customer-centric digital experience. We learn fast, move quickly and offer full flexibility across the entire customer journey.
We’re a fast-growing team, and together we exist to help customers, empower our partners and transform the insurance industry for the better.
Customers who wish to discuss their insurance policy should contact their broker or intermediary in the first instance.
We’re PremFina, a tech-led provider of premium finance. We help to spread the cost of insurance premiums through affordable monthly instalments and are revolutionising how people pay for insurance.
What makes us different?
Legendary people: With a combined experience of 80 years in premium finance within the leadership team alone, it’s safe to say we know our markets. We combine this expertise with colleagues who are passionate about delivering the right outcomes, have a growth mindset and are empowered to make the right decisions.
Customer-obsessed: Customers are at the heart of everything we do, and we bring our knowledge and innovative technology together to create seamless experiences for them. This means an effortless sign-up and access to the funding they need. With simple, easy and ‘digital first’ ways to pay, renew and get the latest updates on their accounts, whichever channel they choose to engage through.
Brilliant tech: Having robust, scalable and flexible technology is central to our ability to provide affordable, flexible funding and to continue to deliver a high-quality, customer-centric digital experience. We learn fast, move quickly and offer full flexibility across the entire customer journey.
We’re a fast-growing team, and together we exist to help customers, empower our partners and transform the insurance industry for the better.
Customers who wish to discuss their insurance policy should contact their broker or intermediary in the first instance.
Contact info
Tintagel House, 92 Albert Embankment, Vauxhall, SE1 7TY, London, United Kingdom
- info@premfina.com
- premfina.com
4.7
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Excellent customer service. Simple to arrange. Everything clearly explained. Would recommend.
21 September 2026
Contents Insurance
I felt the renewal process was straight forward in that the advisor listened and was understanding of our wish to remain with Swinton Insurance but to ensure that our rate was competitive with the market.
21 September 2026
Very quick and easy
21 September 2026
Easy renewal no messing around
Easy renewal no messing around, nothing has changed in my circumstances so ideal
21 September 2026
It was quick and simple no fuss all…
It was quick and simple no fuss all sorted. Very happy.
21 September 2026
Easier insurance with no future worries, PremFina has helped a lot with their service.
Been with my insurance company for a couple of years with no problems, my renewal for insurance this year has been made easier with the use of PremFina and am enjoying not having to worry about my future year of driving. Many thanks.
26 September 2026
I had been with another insurance…
I had been with another insurance provider previously, for around 3 years, and their renewal quote for the next year was a couple of hundred pounds more than last year, so I looked for a better price and found the one I have now, I am very happy with the price I received, and all the extras, and it was still cheaper than the price from my previous provider, everything was very easy and quick to get a quote, and go ahead with it, I would recommend it to my friends and anyone else, I am also very happy with the monthly payments, and the overall service I received. Thank you from a very happy customer.
21 September 2026
Best and honest people also very helpful thanks bewiser and premier finence
One of best experince with bewiser very helpful honest people thanks for help me
21 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from PremFina
Good morning Gary,
Thank you for taking your time to leave us a review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Very quick and easy to sort out.
Easy to talk to. Communication was absolutely brilliant all done and dusted within a couple of emails in the chat.
21 September 2026
Easy to use ,good price well done
21 September 2026
Easy to follow questionnaire
Easy to follow questionnaire. Good full comprehensive insurance policy with breakdown cover.
I felt confident purchasing your policy.
21 September 2026
Very quick and easy to use and set up…
Very quick and easy to use and set up was immediate
21 September 2026
Far to expensive for what my vehicle is.
Id like my insurance to be cheaper, for what the vehicle is and what its used for its far to expensive.
21 September 2026
Reply from PremFina
Good morning Amber,
Thank you for taking the time to leave us a review. I am sorry to hear of your concerns regarding the cost of your policy.
As your finance provider, we don't have any control over the cost of your insurance policy itself. This is instead managed by your insurance broker.
I would therefore recommend that you reach out to your insurance broker to discuss this if you have not done so already, and they should be able to assist you further.
If you need anything from us, including contact details for your insurance broker, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Im happy with you every thins good
21 September 2026
Reply from PremFina
Good morning Harry,
Thank you for taking your time to leave us a review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.