Precisionperformances Reviews 69

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 66 reviews, reviewers had a great experience with this company. Customers frequently commend the staff for their helpfulness and clear communication, ensuring a smooth process from initial inquiries to order updates. Many people appreciate the quality of the products received, often noting that items arrive as described and in good condition. Reviewers also highlight competitive pricing and fast shipping as key benefits, contributing to a positive overall purchasing experience. However, some customers also noted issues with unexpected shipping charges despite initial promises of free shipping, and occasional delays in delivery or receiving incomplete orders. There were also instances where product quality was not as expected, or communication regarding order status and delivery times was inconsistent.

What people talk about most

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast shipping,... See more

Product

Users describe ambiguous interactions with product, with many customers praising the quality, ease of... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting issues such as... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting their professionalism, helpfulness, and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers praising the great or competitive pricing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great pricing! At checkout it showed free shipping and even though it came truck freight, I still got the free shipping. Only issue was the website couldn't find my order when I searched for it so I w... See more

Rated 4 out of 5 stars

sight said free shipping. However, it cost over $500. Other than that, the transaction was smooth. The lift was exactly as listed. I give 4 thumps up only because of the unexpected shipping charges... See more

Company replied

Rated 5 out of 5 stars

Despite it taking awhile to restock the phone response was excellent with the tech even emailing me with his personal Phone when phone service wasn't working. The best thing with all fakes on the w... See more

Rated 5 out of 5 stars

The company employee emailed me several times cofirming my needs as per size and style. Said original model was replaced by newer model and would be a small price adjustment. We agreed on model and pr... See more



Contact info

3.9

Great

TrustScore 4 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience.

Great price, great shipping, excellent customer service when I called and inquire about the item I wanted to order (Titan One pickleball machine).

11 October 2025
Rated 1 out of 5 stars

Order Delayed and Broken

I bought a MotoTec Alien 50cc dirt bike for my son’s birthday. It took me several days to get shipping confirmation from Precision Performances. I had to reach out through their chat several days after offing it to get this information. Once I got it the order had already shipped. After it got shipped there was a delay in delivery date due to a damaged label on the box it was shipped in. I did get the deliver a day after expected delivery date due to this. Once I received it, the box it came in was severely damaged. When I opened the box the screw to hold the front fender in place was broken off at the threads inside the hole which means I couldn’t attach the front fender anymore.i went ahead and tried starting it to see if anything else was damaged and I could not get it to start. I emailed the company to get start instructions to ensure I was doing it correctly and I was. The instructions it came with had no start guide and the fuel ratio it said to use was 25:1 and when I emailed them they said to use 32:1 so now I’m unsure of what gas to oil ratio to use. Still trying to work all this out with the company but I keep being passed between precision performances and mototecusa. All of this was suppose to be for me son’s birthday but that fell flat because of this.

10 October 2025
Rated 5 out of 5 stars

Quick Turnaround; Excellent Communications

I was incredibly impressed by the efficiency with which the team was able to get multiple quotes sent out with our exact needs. We wanted to get multiple machines before the end of our fiscal year, and the team made it happen! After purchasing, communications with the staff from Precision Performances were timely, and I was kept in the loop on the status of my order. Shipping was fast and all three machines that were ordered showed up in prime condition! Loved working with the team for this purchase, and I would highly recommend them to anyone.

8 October 2025
Rated 4 out of 5 stars

Best price on basketball hoop

Great pricing! At checkout it showed free shipping and even though it came truck freight, I still got the free shipping. Only issue was the website couldn't find my order when I searched for it so I wasn't sure the basketball hoop was going to arrive until several days later when it finally shipped.

8 October 2025
Rated 5 out of 5 stars

I had ordered a model that wasn't in…

I had ordered a model that wasn't in stock, with no expected in stock date. They called, found a good replacement model and got it out to me within the week. I had an amputation and needed the chair, so getting it within the first week was necessary. Thank you for that.

6 October 2025
Rated 5 out of 5 stars

Very satisfied

Price was more than competitive on this item. Took a little longer in shipping than I thought it should. Called to ask what was going on and got a live person that explained things to me. Vendor was a little slow getting the item out. Overall, a great product from a good company.

1 September 2025
Rated 5 out of 5 stars

After 85 miles on this bike and…

After 85 miles on this bike and charging for the second time after 65 miles at fifty percent, I can honestly say that this bike is truly amazing. The Freesky Alaska has more features, better components, and even looks cooler than the competition. The frame is very big (to accommodate two huge batteries,) so this is something to consider if you’re under 5’8” tall. This was the e-bike for me, and Precisionperformances delivered it at the lowest price.

13 August 2025
Rated 5 out of 5 stars

Good dealer

Despite it taking awhile to restock the phone response was excellent with the tech even emailing me with his personal
Phone when phone service wasn't working. The best thing with all fakes on the web this is a true honest business .
The mototec 1800watt trike is awesome!

28 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look