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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their effectiveness in improving skin health, appearance, and texture, with many noting a visible reduction in wrinkles and a more youthful look. People also appreciate the quality of the products, finding them to be luxurious, effective, and well worth the price. The ordering process is frequently described as easy and efficient, and the delivery service is often commended for its speed and reliability. However, some customers also noted issues with the delivery service, specifically mentioning dissatisfaction with Yodel and suggesting a change to Royal Mail. A few other people also felt that they received the wrong order or that their order was not delivered.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers highly recommend the products,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the products for their effectiveness,... See more

Order

Consumers find order to be a positive experience. Many reviewers consistently praise the ease of ordering... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and prompt... See more

Price

Clients share positive opinions on price, consistently finding products to be good value and affordable. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic products! ( #147463) As a woman in her mid 50s experiencing the MENOPAUSE!! I’ve been using the MenoGlow products for a while now and the difference in my skin is amazing. Really helps w... See more

Rated 5 out of 5 stars

Since using Prai products my skin looks & feels so much smoother, dewy & soft. I use a range of products from their gentle cleanser & toner (no harshness, tightness or drying/red patches) i have meno... See more

Rated 5 out of 5 stars

I had become so embarrassed by the crepey, wrinkly skin around my lower neck and Décolletage that I stopped wearing tops which had lower neck lines. I tried so many different creams, always awkward... See more

Rated 5 out of 5 stars

Order number134830. All products I have bought from Prai have been brilliant. I first bought the infamous and wonderful neck cream a few years ago when it first appeared at M&S and simply wouldn't... See more


Company details

  1. Beauty Product Supplier

Written by the company

The UK's No1 Neck Cream. Clinically proven results in 7 days.


Contact info

4.9

Excellent

TrustScore 5 out of 5

116 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic Products !

Fantastic products! ( #147463)
As a woman in her mid 50s experiencing the MENOPAUSE!! I’ve been using the MenoGlow products for a while now and the difference in my skin is amazing. Really helps with my overall skin health, the dryness and skin sagging. The cooling gel is so nice on hot menopausal skin! I also received the décolletage night & day neck cream as a gift for Christmas and I have seen a real improvement since using it.
Highly recommend these products.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy breezy

Easy to navigate website. Simple to purchase and item and what I bought was shipped quickly. Happy days!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed

Very impressed with the initial results. Ordering was easy. Delivery swift. Prices are not exorbitant and the products are packaged nicely. So far so good
ORDER #143719

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Prai products now a key part of my daily skincare routine

This is my third purchase of Prai ageless neck cream which is a bigger pot that bought previously (as it is now a key part of my daily skin routine). I now use it with Prai neck serum underneath and my most recent purchase, the Prai ionic microcurrent device. There is a visible difference of smoother, firmer skin after using the 3 products together and I’ve every confidence that with consistent use these will help keep signs of an aging neck at bay.

5 April 2026
Unprompted review
Rated 5 out of 5 stars

I love PRAI products

I love PRAI products, I’ve only been using them for a few weeks but I’m already seeing a difference to my hands, neck and face. I’ve already ordered my second lot because I don’t want to run out

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Great products

I'm new to prai and recently discovered their products and have been very impressed with body lotion crepey arm lotion and the tonic is amazing and loved the lip gloss also fast prompt delivery

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent selection of products and great customer service

I have previously purchased PRAI Beauty products via another website/retailer, however I recently purchased a couple of products directly via their website (under Order No. 144326).
They have a much wider selection of products available and great customer service.
I will definitely purchase directly from them again.

2 March 2026
Unprompted review

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