Team Ryan & Titus came through all the way to Las Vegas, Nevada & delivered a healthy baby King Charles to us as promised, Mr. Rudy, now Mr. Ronan is the Best little puppy ever! We are thrilled with t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Here at Premier Pet Transport, we put puppy and driver safety first. We are pet transport specialists with over 20 years of experience in commercial, private and ground transportation. We determine the safest method of travel based off a wide range of factors from breed, size, age and location to make sure each puppy has a safe and relaxing trip to meet their new family. We take pride in offering unparalleled customer service.
Contact info
West Plains, United States
- (417) 293-3292
- pptbooking@pptbooking.com
- pptbooking.com
Replied to 44% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ryan and Titus were wonderful
Ryan and Titus were wonderful. They delivered our puppy right on time, actually a little early which was even better. She was happy and well cared for. We truly appreciated the attention and care they took while driving her all the way to California for us.
Ryan and Titus delivered our new puppy…
Ryan and Titus delivered our new puppy last night and we couldn't be happier with the experience! They took exceptional care of him during transport — he was calm, happy, and warmed up to us almost instantly. Communication was clear throughout the whole process and they even arrived a little early, making for a perfectly smooth and exciting delivery!
Dallas and David delivered Otis
Dallas and David brought our puppy even a little early which made us so happy. (Scheduled at 11pm). We were worried about his long trip but he was happy and playful when he arrived. They were helpful and very sociable. Thanks
Excellent care and super friendly
Excellent care and super friendly. Ryan and titus did an amazing job delivering new puppy to me! I would recommend these two to anyone as they did a amazing job!
Buck and Justin were amazing
Buck and Justin were amazing. They contacted me they day before and let me know that they could bring my puppy earlier. He arrived healthy, happy and just perfect I would like to thank Buck and Justin for taking such good care of my new baby!
Nathan M and Michael were excellent!
Nathan M and Michael were excellent!
Highly recommend
Skylar and Dalton were great
Skylar and Dalton were great. They ended up being slightly ahead of schedule so we able to pick up Wallis early, which we appreciated. Very communicative. Professional. Efficient. Super friendly. A+.
Clinton and Austin were terrific
Clinton and Austin were terrific! It was obvious they handled my pup with care. They arrived exactly at the time that was advised prior to arrival and were friendly and informative
Good communication
Good communication. courteous personnel.Pet arrived in good shape.
Tom and Sebastian were really awesome…
Tom and Sebastian were really awesome with my Valentine and took really good care of her during a long trip!!!! Thank you.
Perfect pet delivery experience
Ryan and Titus delivered my little Bichon today, slightly ahead of schedule, and very healthy and happy. I really couldn't ask for more. Good job, guys!
Safe, healthy & happy puppy delivered to Cali!
Dallas & David delivered our puppy last weekend from across the country. They communicated with us before they got on the road and gave us a heads up the day of that they will likely arrive hours ahead of schedule. Our puppy arrived clean, happy and safe. Thank you for taking such good care of him on his journey to his forever home as a California Puppy Boy! Outstanding white glove service.
Very good!
Very nice and communicated exactly where they were and what time they got there at. Chuck and buck were awesome.
Skylar and Dalton were great with…
Skylar and Dalton were great with communication and delivery from when we got our puppy! Great service!
Honest and friendly
Honest and friendly. Puppy was in great shape and arrived earlier than expected. Great experience! Thanks Buck & Chuck
Happy delivery driver
Well, first of all, they let me know exactly what time they would arrive. They even let me know their last stop before mine. So I was absolutely ready when the doorbell rang and the sweetest guy stood there, telling me my little girl was there to be Delivered very nice, explained everything.Thoroughly came in a beautiful limousine.I couldn't be any happier.I would recommend them for their excellent service
Skylar and Dalton arrived earlier than…
Skylar and Dalton arrived earlier than expected and kept us informed. Friendly, efficient delivery.
Tom and Sebastian were incredible with…communication
Tom and Sebastian were incredible with our new family member. They made sure she had food and water and lots of love on her journey to us! We appreciate their attention to all of the furbabies in their care and will remember our gotcha day always. Thank you for making it the best!
Puppy arrived earlier than expected
Puppy arrived earlier than expected, and the drivers were very pleasant
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








