Packaged Pump Systems Reviews 1,662

Excellent engineer who advised in advance of his arrival time. Respected the property operated in a clean and efficient manner and left everything clean and tidy

Slavek was personable and informative. He explained the issues clearly.

Very professional and polite service. The engineer took care with everything

Josh came to service our pumps this afternoon, and was very polite, pleasant and efficient. He explained in detail what was done, and left our basement in the same state as when he arrived. Would definitely recommend Josh and PPS

Great job . Punctual and quick

excellent service
great guys very helpful and resolved our problem

As always your engineer was kind, patient with my questions and left the job clean and tidy. PPS offer a great service which we have enjoyed since 2011. Thank you! S de Carne

Quick efficient service delivered by two charming and friendly engineers

Engineer called ahead as promised, arrived on time, was extremely thorough and left the basement spotless

Excellent service from booking through to job completion

Booking a visit from a PPS engineer has always been easy, efficient, and friendly. Over the years I have had different engineers to fix problems or service the system and they have always been helpful and informative. I thoroughly recommend using PPS.

Our London keyholder waited over five hours without a PPS engineer regular update of expected time of arrival. Not sure why PPS can’t keep their next appointment updated as a simple courtesy, we all have mobiles! Engineer spent about 25mins on-site, left but the fault returned a few days later needing another longer second visit, & new engineer, a much better experience who fixed the problem touch wood installing new float, so I will rate him much higher. A mixed experience over two visits. Yet PPS backoffice very helpful throughout, but first visit was a waste of everybody's time and my money.

We have been using this company for 16 years to maintain our basement pump system. The service we received has been consistently excellent and pricing has been reasonable.

Dan was very helpful

Great job from the guys. Prompt arriving, through job, good explanation and advice.

Engineer arrived on time, was helpful and professional and carried out the service really well and efficiently.

Came on time and all seems to have gone well

PPS can be helps to solve the problem. well done

Came on time and carried out the planned job and kept me informed. Very polite and respectful of my property. Had all the necessary skills to do a perfect job. Left the site tidy and clean.

Timely & courteous. Have been a PPS customer for many years & would highly recommend