Pownall and Sons Airgun and Angling specialists Reviews 240

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4.8

Gun Shop

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting the professionalism and helpfulness of the staff, who are described as knowledgeable and friendly. Many people appreciate the efficient and timely delivery service, with products arriving as specified and often before expected. The products themselves are highly regarded for their quality and accuracy to descriptions, leading to high satisfaction and repeat purchases. However, some customers also noted issues with pricing and product descriptions, feeling that they were charged for delivery despite previous purchases or that a product did not match its online description.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Product

Customers consistently note positive experiences with product, often praising the items as exactly described,... See more

Service

Customers consistently report positive experiences with the service, highlighting it as friendly,... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently praising the promptness and... See more

Order

Clients share positive opinions on order, with many reviewers highly recommending the store and expressing... See more

Reviews shaping this summary

Haven’t used air gun yet, reason for buying it was due to good reviews on it. Air gun was delivered on time courier was friendly and polite👍 and was delivered on time as specified. When phoning Pown... See more

Came highly recommended by a friend who has used Pownalls many times. Very impressed with total service offered from point of ordering to direct door delivery. Very knowledgeable team. Great products... See more

Ordered from website which was really easy to maneuver. Excellent communications and all safety procedures and compliance followed to the letter. Gift arrived well before husbands birthday, had a... See more

Have bought a few items from pownalls ,very professional. Had a problem with one item got in touch and the problem was solved quickly without any fuss nothing was to much for them, will always recomme... See more

Company details

Written by the company

Family run Airgun and Angling specialists for over 110 years, based in Great Yarmouth, Norfolk and online at Pownalls.com One of the UK's largest suppliers of Air Guns and Air Pistols including Pre charged Air Rifles (PCP), Spring Pistols, C02 Air Rifles, Air soft, Junior Air rifles, Blank firing Pistols, Pneumatic Pistols, Air Gun Scopes, Targets, Spare Magazines, Pellets and Silencers. Pownalls stock Air Arms, Browning, Crosman, Dan Wesson, Gamo, Milbro, Umarex, SMK Sports Marketing, Sig Sauer, Walther, Webley and Scott (aka Webley) and Weihrauch to suit every need from Pest Control to serious Target Shooting and outdoor Plinking in the garden for fun. Nationwide air gun delivery throughout England and Wales via our specialist delivery service and dealer transfer services are also available. Pownalls also specialise in Fishing Tackle with brands such as Delkim, Fox, Nash, Ridge Monkey and Trakker. Archery, Crossbows, Sling Shots, Movie Sword Replicas and Outdoor Equipment loved by many sporting hobbyist's are all available at Pownalls.

Contact info

74 Regent Road, Great Yarmouth, Norfolk, NR30 2AJ, NR30 2AJ, Great Yarmouth, United Kingdom
01493 842873
sales@pownalls.com
pownalls.com

4.8

Excellent

240 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Feb 17, 2025

Excellent

Excellent
10 out of 10

3 February 2025

Reply from Pownall and Sons Airgun and Angling specialists

Feb 25, 2025

Thank you for your 10 out of 10 review ! Pownalls

Feb 15, 2025

Ordered over a week ago was told to…

Ordered over a week ago was told to expect parcel by weds day when ordered and only just been delivered.

8 February 2025

Reply from Pownall and Sons Airgun and Angling specialists

Feb 25, 2025

Thank you for your feedback Mr York and you have our sincere apologies for the delay you experienced that was unfortunately out of our control. For all non air gun delivery's we use a third party company and i have just investigated the time line and can confirm there was a 2 day delay from Monday to Wednesday where we were let down by the courier. Please let us know if you place an order in the future and we will upgrade your delivery to an express service. We note that previously you left a great review so we would love the opportunity to turn this around. All the very best from Steve Pownall.

Feb 4, 2025

Fantastic service very helpful lovely…

Fantastic service very helpful lovely people to work with prompt an accurate information

28 January 2025

Reply from Pownall and Sons Airgun and Angling specialists

Feb 25, 2025

Thank you again for your reviews Andrew ! All the very best from Pownalls.

Jan 31, 2025

12 December 2024

Reply from Pownall and Sons Airgun and Angling specialists

Feb 25, 2025

Thank you for your review Mr Stanley. Its appreciated ! Pownalls.

Dec 11, 2024

Excellent personal service from a…

Excellent personal service from a knowledgeable, friendly and committed team. A pleasure to shop with them.

4 December 2024

Nov 28, 2024

Коректни и професионални…

Коректни и професионални хора,удоволствие да се видим скоро

21 November 2024

Nov 23, 2024

Very good shop

They were very friendly and go out of their way to help you. I was on holiday and what I wanted wasn't in stock. So they ordered it in for me and sent it free of charge to my home address. Will definitely be shopping here again.

16 November 2024

Nov 20, 2024

Easy ordering process and reliable…

Easy ordering process and reliable delivery service! Items ordered were of good quality

6 November 2024

Nov 19, 2024

Excellent service

From my initial enquiry to delivering my new air rifle,
Pownalls and Sons delivered a highly professional and friendly service. I thoroughly recommend their business and will buy from them again.
Many thanks,
Regards
Andy D.

11 November 2024

Nov 5, 2024

Absolutely spot on 👌

Excellent customer service and communication. Went above and beyond in regards to delivery...

29 October 2024

Reply from Pownall and Sons Airgun and Angling specialists

Nov 5, 2024

Thank you for your great review Robert! All the best from the Pownalls team.

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