I absolutely love the customer service and support given when necessary.I never have to run around looking for someone to help me as in other similar stores.Pricing of products similar to other stores... See more
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See what reviewers are saying
On April 11, my wife and I visited the POWER store in Tilst to buy a new iPhone 16 (256 GB). We traded in her old phone, which was valued at 994 DKK. We also purchased a screen protector, c... See more
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Was sent on a roundabout trip in the store. There should be only ONE location with all click and collect goods, not multiple desks. When I ask for help, I don't expect to be sent to three different... See more
Company replied
Kanonoplevelse at handle med Tobias S god til at fremvise og give gode tilbud
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Anelystparken 13, 8381, Tilst, Denmark
- 70338080
4.0
Great
3K reviews
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I absolutely love the customer service…
I absolutely love the customer service and support given when necessary.I never have to run around looking for someone to help me as in other similar stores.Pricing of products similar to other stores is also competitive.When I’m looking for a certain product,I always begin with,” POWER “🙂
31 March 2026
Reply from POWER.dk - Tilst
Hi Barbara,
Tak for din fantastiske anmeldelse! Det varmer virkelig vores hjerter at høre, at du elsker vores kundeservice og altid kan finde hjælp hos os. Vi er stolte af at være dit første valg, når du leder efter produkter.
Din loyalitet betyder alt for os!
Alt det bedste, Erik hos POWER! ⚡
Super betjening og god service.
27 February 2026
Reply from POWER.dk - Tilst
Hej POVL,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en så positiv oplevelse med vores betjening og service i Tilst. Din feedback betyder meget for os og motiverer vores team til at fortsætte med at levere den bedste service.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Tilst
Hi Radu-Vasile,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en så positiv oplevelse i vores butik i Tilst. Vi er glade for, at vores medarbejdere har gjort deres bedste for at hjælpe dig.
Din feedback betyder meget for os, og vi vil sørge for at dele den med teamet. Det motiverer os til at fortsætte med at levere den bedste service.
All the best, Erik at POWER! ⚡
Poor service funding laptop that i had…
Poor service funding laptop that i had click and collect. Had to come back a day later once they had finished preparing it.
27 January 2026
Reply from POWER.dk - Tilst
Hi s king,
Tak for din feedback om din oplevelse med click and collect i Tilst. Det er ærgerligt at høre, at din laptop ikke var klar til afhentning som forventet, og at du måtte komme tilbage dagen efter. Vi forstår, at det kan være frustrerende at skulle tage en ekstra tur.
Vi sætter pris på din tålmodighed og håber, at du til trods for forsinkelsen er tilfreds med din laptop. Din feedback hjælper os med at forbedre vores service.
Alt det bedste, Erik hos POWER! ⚡
personlig kvalitet
31 December 2025
Reply from POWER.dk - Tilst
Hej Eliza,
Tak for din fantastiske anmeldelse! Det varmer virkelig vores hjerter at høre, at du har oplevet personlig kvalitet hos os i Tilst. Vi sætter stor pris på, at du har taget dig tid til at dele din positive oplevelse.
Det betyder meget for os, at vores service lever op til dine forventninger. Vi glæder os til at se dig igen!
Alt det bedste, Erik hos POWER! ⚡
Fin service 😁
9 December 2025
Reply from POWER.dk - Tilst
Hej Kunde,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en fin oplevelse med vores service. Din positive feedback betyder meget for os og motiverer hele vores team til at fortsætte med at levere den bedste service muligt.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
Mik 381521 Tilst was very nice and…
Mik 381521 Tilst was very nice and helpful. Even prismatched with Bilka when I asked .Great service.
12 December 2025
Reply from POWER.dk - Tilst
Hi george,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du fik så god service og endda hjælp med prismatch. Vi sætter stor pris på, at du tog dig tid til at dele din positive oplevelse med os.
Alt det bedste, Erik hos POWER! ⚡
Sent on a roundabout trip for K&H
Was sent on a roundabout trip in the store. There should be only ONE location with all click and collect goods, not multiple desks.
When I ask for help, I don't expect to be sent to three different locations!
5 staff members standing together just chatting while a line of customers are waiting at the helpdesk also isn't a good look.
26 November 2025
Reply from POWER.dk - Tilst
Hej
Mange tak for din anmeldelse!
Her i POWER ønsker vi kun at yde vores kære kunder en god handelsoplevelse, hvorfor vi ærgrer os over at læse om din oplevelse med os, da det bestemt ikke er det vi ønsker at efterlade dig med.
Vi håber på at kunne byde dig velkommen igen en anden god gang og ønsker dig en god dag 😊
De bedste hilsner
Emma/POWER
I ordered en mp3 and și came with…
I ordered en mp3 and și came with another product.. waiting for at finde one that I ordered....
24 November 2025
Reply from POWER.dk - Tilst
Hi Nour,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du havde en så god oplevelse med os. Din positive feedback betyder rigtig meget for hele vores team.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse, og vi håber, du vil vende tilbage til os igen.
Alt det bedste, Erik hos POWER! ⚡
1 star rating to Power Tilst for After Sales
Got reply from Power on below mail: I do not understand why to pay again when Power made a maistake for not sending right peopole to install. Calling Customer care as suggested by Power to wait for almost 2 hours is not posssible. I am really looking for help@power.
Hi Erik from Power Tilst. After having worderful sales experience my 5 start rating went down to 1 star for after sales service. We bought the product to make sure that we are ready for our big event at home but its been a week and installation is still not done. Delivery team mentioned that Power sent wrong people and asked me to contact Power. I waited 1 hour 48 minutes on Phone to Power customer care and then personal visit to Power Tilst but so far nothing. The issue is that Power sent wrong persons for installation and now machine is just packed in my home waiting for Power to send installation person, when we dont know. Installation was paid.
7 August 2025
Unprompted review
Reply from POWER.dk - Tilst
Hi Pulkit,
Vi har modtaget din feedback omkring leveringen og installationen, og det er naturligvis ikke den oplevelse, vi ønsker at give vores kunder. Særligt ikke når du har et stort arrangement på vej.
Det er selvfølgelig frustrerende at vente så længe i telefonen og endda tage turen til butikken uden at få løst problemet. Du skal vide, at vores specialistteam har modtaget din feedback, som vi tager med videre internt.
Du kan få en ny installationsaftale, men der vil være et genkørselsgebyr svarende til det oprindelige leveringsgebyr. Alternativt kan du få pengene tilbage for installations- og udpakningsydelsen.
Ring til os på 70 33 80 80 i vores åbningstid mellem 10-17 på hverdage, så hjælper vi dig videre med den løsning, der passer dig bedst.
Med venlig hilsen
POWER Danmark
I’m very happy with the service,very…
I’m very happy with the service,very polite and professional consultant
5 stars
31 May 2025
Reply from POWER.dk - Tilst
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Very nice guy I bought it and they sent…
Very nice guy I bought it and they sent it to my home. I can recommend it because they have almost everything you need. I went to Elgin to buy a drone but they did not have this type of drone. I wanted in power had it.
26 May 2025
Reply from POWER.dk - Tilst
Hi!
Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐
It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊
We look forward to welcoming you again! 🤞🧡
Best regards,
Astrid/POWER
Reply from POWER.dk - Tilst
Hi Colin,
Thank you so much for your great review! 😊 We're really happy to hear that everything went smoothly and without any hassle – that's exactly how it should be.
It's fantastic to know that you'd be happy to shop with us again. We truly appreciate your support!
You are wished a wonderful day.
Best regards,
Astrid/POWER
Reply from POWER.dk - Tilst
Hi Esben,
Thank you for your review.
I'm sorry to hear that the product you purchased didn't meet the promised performance. It's crucial for us that our customers receive accurate and honest information about the products they buy, and I apologize if we fell short in this instance.
Your feedback is important to us, and we'll use it to ensure our sales team provides more precise information going forward.
Thank you for bringing this to our attention.
Kind regards,
Jacob / POWER
For meget spam
Lang ventetid, men stop med at spamme min indboks med "Vi mangler din mening". Det er fint 1 gang, men 3 er irriterende og invasivt
26 April 2025
Reply from POWER.dk - Tilst
Kære Bernd
Tak for din anmeldelse – og for at gøre os opmærksomme på din oplevelse.
Vi beklager den lange ventetid, og særligt at du har oplevet at få flere opfordringer til at anmelde os. Det er bestemt ikke meningen, at det skal føles påtrængende eller invasivt – vi tager din feedback til os og ser på, hvordan vi kan forbedre den del af vores kommunikation. Én venlig påmindelse bør være nok.
Vi sætter pris på, at du tog dig tid til at dele din mening – ironisk nok netop fordi vi gerne vil forbedre os.
Ha’ en god dag.
Venlig hilsen
Astrid/POWER
Misleading Charges and No Response from Support
On April 11, my wife and I visited the POWER store in Tilst to buy a new iPhone 16 (256 GB). We traded in her old phone, which was valued at 994 DKK. We also purchased a screen protector, charger, and phone case. The total payment was about 7,400 DKK.
After leaving the store, we noticed two extra service items on the receipt – “Klar til Brug mobil” (399 DKK) and “POWER NETBESKYTTELSE T” (89 DKK) – which we neither requested nor received. We went back to the store immediately, and the consultant assured us they were free bonuses. We said we didn’t need them, but he insisted they cost nothing.
A few days later, I received two strange invoices (one for 1,005.84 DKK and another for 0.00 DKK), and our bonus account was emptied – apparently used without our consent. This feels like deception, and I believe we were misled at the point of sale.
I have written to customer support, but as of today, I still haven’t received any reply.
Very disappointed with this experience.
Upd.
Customer support responded and the issue has been resolved with a refund. Thank you.
12 April 2025
Reply from POWER.dk - Tilst
Hi Dmytro,
Thank you for sharing your experience with us.
I’m truly sorry to hear about the issues you’ve experienced with your recent purchase in our Tilst store. It’s concerning that there were unexpected charges and utilization of your bonus account without consent, which is certainly not the experience we aim to provide.
I'm happy to inform you that the store is attempting to get in touch with you and they have sent you an email. They are currently waiting for your response to resolve this matter as swiftly as possible.
Thank you for your patience, and I hope we can address and rectify the situation soon.
Best regards,
Christian / POWER
____________________________________________________
Hi Dmytro,
Thank you for your patience.
We have been in dialogue with the store and understand that they have been in touch with you and found a resolution to your concern. We appreciate you bringing this to our attention, as it helps us improve our services and ensure better experiences in the future.
If there are any further issues or if you need more assistance, please feel free to reach out.
Kind regards,
Jacob / POWER
Reply from POWER.dk - Tilst
Din anmeldelse gør os meget stolte over det arbejde, vi udfører hver dag. Tak fordi du tog dig tid til at dele din oplevelse med os!
De bedste hilsner Andreas / POWER
Nice price and delivery within the…
Nice price and delivery within the agreed time frame :)
24 March 2025
Reply from POWER.dk - Tilst
Det er fantastisk at vide, at du er tilfreds med vores service og produkter. Tak fordi du valgte os – vi vil fortsætte med at levere den kvalitet, du fortjener.
De bedste hilsner Andreas / POWER
Reply from POWER.dk - Tilst
Hej Søren😁
Tak for din anmeldelse!
Vi er glade for at høre, at du oplevede god service hos os. Det er vigtigt for os, at vores kunder føler sig godt behandlet og tilfredse.
Vi ser frem til dit næste besøg og håber, du får en dejlig dag! 🌼
Venlig hilsen,
Louise / POWER
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