POWER.dk - Horsens Reviews 2,965

TrustScore 4 out of 5

3.9

Grønlandsvej 3c, 8700 Horsens, DK


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See what reviewers are saying

Rated 5 out of 5 stars

Frederik from the Horsens store was so helpful, friendly, and accommodating. He knew exactly what he was doing, and made my shopping experience a pleasure!! You are Blessed to have him working for “Po... See more

Company replied

Rated 5 out of 5 stars

We had a really good experience buying an Ipad from Power Horsens. The employee, Mohammed A, was really nice, offered us some water and tried to make the best offer with discounts and everything. Defi... See more

Company replied

Rated 1 out of 5 stars

I filed a complaint against the vacuum cleaner. Okay, I understand that the gearance didn't include repair. The service sent the vacuum cleaner away. When you picked it up from the store, I didn't use... See more

Company replied

Rated 5 out of 5 stars

Even though the store was closed, the ordered goods were available for collection the next day. I received information about it very quickly. There were no problems with reception.

Company replied


Company details

  1. Electronics Store
  2. Cell Phone Store
  3. Home Goods Store
  4. Washer and Dryer Store

Written by the company

POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.

30 dages-testen

Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.

Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt. Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele

Contact info

  • Grønlandsvej 3c, 8700, Horsens, Denmark

  • 70338080

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Okay

So so okay 👍 thanks

1 April 2026
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Hi Amit,

Tak for din fantastiske 5-stjernede anmeldelse! Det glæder os enormt at høre, at du er tilfreds med din oplevelse hos POWER Horsens. Din positive feedback betyder meget for os og vores team.

Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!

Alt det bedste, Erik hos POWER! ⚡

Rated 1 out of 5 stars

I filed a complaint against the vacuum…

I filed a complaint against the vacuum cleaner. Okay, I understand that the gearance didn't include repair. The service sent the vacuum cleaner away. When you picked it up from the store, I didn't use it because I bought another one in the meantime because I needed it to clean it. But when I pulled it out of the cardboard, it turned out that the battery housing was damaged mechanical. It turned out to be cracked fast. Actually, it's broken glass. I immediately emailed the service and the store. Unfortunately, I have been left unanswered ever since. No one responds to my complaint. I also sent pictures. When I filed a complaint, my vacuum cleaner was 100% undamaged. The employee who accepted the complaint did not raise any objections and the service did not report any visible defects. This isn't the first time I've had a problem with this store. I don't recommend it and I'll never shop there again. It was a mistake that I went to power.dk about whatever I bought there. A man learns from mistakes, but this store will never get a positive rating from me. Of course I will finish my case with the vacuum cleaner because I will not give up.

23 February 2026
Unprompted review
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Hi 😊

Thank you for your review!

I'm really sorry to hear about your experience with the vacuum cleaner 😞 It's frustrating that you filed a complaint, and when you picked it up from the service, you discovered that the battery housing was damaged and cracked. That's definitely not okay, especially when your vacuum cleaner was 100% undamaged when you handed it in!

I can understand your frustration that you've sent emails and pictures to both the service and the store, but haven't received any response 😤 That's not the level of communication we should be providing.

I would really like to help you get this resolved 💪 Please contact us at review@power.dk with more information about your case, including:
Your order number or case number
The pictures you've already sent
Any other relevant details

We'll make sure to look into this and get back to you!

Many regards
Muhammed POWER Costumer service

Rated 5 out of 5 stars

Good service

Good service

18 February 2026
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Hi Rene,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en god oplevelse med os i Horsens. Vi sætter stor pris på din feedback og er glade for, at vi kunne levere den service, du forventede.

Alle de bedste, Erik hos POWER! ⚡

Rated 2 out of 5 stars

At 6:55 p.m.

At 6:55 p.m., a black employee chased a young, committed and very nice employee. Taurus was very nice and helped. And this guy looked at me as if I had done something to him. On the door it says until 19.00 otwarte

31 January 2026
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Hi Artur

Thank you for your review.

We’re sorry to hear about your experience in the store and that it felt uncomfortable during your visit. This is certainly not the experience we want for our customers, and we understand that the situation was frustrating, especially when the store was open until 7:00 PM.

We appreciate your feedback, as it helps us improve customer interactions and ensure that everyone feels respected and safe when visiting our stores.

We wish you a great day.

Best regards,
Astrid/POWER

Rated 5 out of 5 stars

Service

Perfekt service

29 December 2025
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Hej Carsten,

Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en perfekt serviceoplevelse hos POWER i Horsens. Din positive feedback betyder meget for os og vores team.

Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Excellent

Very nice and big discount I get . Quick response. Love it ♥️

24 December 2025
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Hi Rheamie,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du er så tilfreds med din oplevelse hos POWER Horsens. Vi er glade for, at du fik en god rabat og hurtig service. Din positive feedback betyder meget for os og vores team.

Alle de bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Super good service

Super good service. Very satisfied

15 August 2025
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Hi Olesia,

Thank you for your wonderful review! We are delighted to hear about your positive experience with our service. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your feedback. We always strive to provide the best service to all our customers.

Rated 5 out of 5 stars

Friendly

Friendly, trained staff, ready to offer their services.

4 July 2025
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Hi!

Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐

It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊

We look forward to welcoming you again! 🤞🧡

Best regards,
Astrid/POWER

Rated 5 out of 5 stars

Helpful and informative

Helpful and informative. Laptop choices explained quickly and I purchased within 10 min.

7 June 2025
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Hi!

Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐

It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊

We look forward to welcoming you again! 🤞🧡

Best regards,
Astrid/POWER

Rated 5 out of 5 stars

Friendly staff

Friendly staff, good service, decent prices

26 April 2025
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Det er kunder som dig, der gør vores arbejde så givende. Tak for din positive feedback og de 5 stjerner. Vi ser frem til at byde dig velkommen tilbage hos os!

De bedste hilsner,
Andreas / POWER

Rated 5 out of 5 stars

Great service in the shop

Great service in the shop, felt very welcome, and was helped with what I needed. Although I went home with the wrong product from which I bought, I returned and it was sorted out immediately. Many thanks.

10 April 2025
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Det gør os utroligt glade at læse din anmeldelse! Vi er taknemmelige for din feedback, og den bliver givet videre til hele teamet. Har en fantastisk dag!

De bedste hilsner,
Andreas / POWER

Rated 5 out of 5 stars

🌟🌟🌟🌟🌟

🌟🌟🌟🌟🌟
I wanted to buy a watch for my son.
I was very pleased with the promptness with which I was treated.
I met a smart and fast young man who in just 3-4 minutes solved everything and at the same time convinced me to purchase (without having the intention) a screen protector for the watch I bought.

8 April 2025
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Tusind tak for din positive anmeldelse! Det glæder os, at vi kunne leve op til dine forventninger. Vi værdsætter din feedback og ser frem til dit næste besøg.

De bedste hilsner Andreas / POWER

Rated 5 out of 5 stars

Thank you so much Very good

Thank you so much Very good

24 March 2025
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Det er fantastisk at vide, at du er tilfreds med vores service og produkter. Tak fordi du valgte os – vi vil fortsætte med at levere den kvalitet, du fortjener.

De bedste hilsner Andreas / POWER

Rated 5 out of 5 stars

Good store.

Good store and employs.

13 February 2025
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Hi!

Thank you for the visit, the review and your reward of 5 beautiful ⭐⭐⭐⭐⭐

It’s great to see all of these stars, and we will do our utmost to repeat this success! 😊

We look forward to welcoming you again! 🤞🧡

Best regards,
Astrid/POWER

Rated 5 out of 5 stars

Smooth

Thanks for the friendly staff

7 January 2025
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Hej😎️

Tak for din positive anmeldelse og de fine stjerner! 🌟

Det glæder mig at læse din anmeldelse! 🙌 Det er så dejligt at høre, du har haft en god oplevelse her hos POWER, og at du har taget dig tid til at dele din glæde med os ved at give os disse strålende stjerner 🌟🤩.

Vi sætter stor pris på din støtte og dine venlige ord. Det betyder meget for os at vide, at vores indsats blev værdsat🤗

Tak for at vælge Power!

Vi glæder os til at byde dig velkommen igen næste gang du besøger os eller handler online!

Ha en dejlig dag!

Med venlig hilsen,
Jacob/POWER

Rated 5 out of 5 stars

Ready for pickup before I even left the house

Fast, easy and smooth process from click, To collect

12 October 2024
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Hej🤗️

Tak for din positive anmeldelse og de fine stjerner! 🌟

Det glæder mig at læse din anmeldelse! 🙌 Det er så dejligt at høre, du har haft en god oplevelse her hos POWER, og at du har taget dig tid til at dele din glæde med os ved at give os disse strålende stjerner 🌟🤩.

Vi sætter stor pris på din støtte og dine venlige ord. Det betyder meget for os at vide, at vores indsats blev værdsat🤗

Tak for at vælge Power!

Vi glæder os til at byde dig velkommen igen næste gang du besøger os eller handler online!

Ha en dejlig dag!

Med venlig hilsen,
Oliver/POWER

Rated 5 out of 5 stars

Frederik from the Horsens store was so…

Frederik from the Horsens store was so helpful, friendly, and accommodating. He knew exactly what he was doing, and made my shopping experience a pleasure!! You are Blessed to have him working for “Power” and your business is my choice for buying needs in the future!!

24 August 2024
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Hej🤩️

Tak for din positive anmeldelse og de fine stjerner! 🌟

Det glæder mig at læse din anmeldelse! 🙌 Det er så dejligt at høre, du har haft en god oplevelse her hos POWER, og at du har taget dig tid til at dele din glæde med os ved at give os disse strålende stjerner 🌟🤩.

Vi sætter stor pris på din støtte og dine venlige ord. Det betyder meget for os at vide, at vores indsats blev værdsat🤗

Tak for at vælge Power!

Vi glæder os til at byde dig velkommen igen næste gang du besøger os eller handler online!

Ha en dejlig dag!

Med venlig hilsen,
Zaneb/POWER

Rated 5 out of 5 stars

Tusind tak til Frederick for super…

Tusind tak til Frederick for super service og god behandling. Vi kommer helt sikkert igen.

10 August 2024
Unprompted review
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Hej,

Tusind tak for din fantastiske anmeldelse og de flotte 5 stjerner! ⭐⭐⭐⭐⭐ Vi er utrolig glade for at høre, at du har haft en god oplevelse hos os. Din tilfredshed betyder meget for os, og vi vil fortsætte med at gøre vores bedste for at levere produkter og service i topkvalitet. 💪

Hvis du har brug for yderligere assistance eller har spørgsmål i fremtiden, er du altid velkommen til at kontakte os. 📞💬

Endnu en gang, tak for din tillid og støtte! 🙏

Med venlig hilsen,
POWER / Emma

Rated 5 out of 5 stars

Competent and friendly sales people

Competent and friendly sales people

4 August 2024
POWER.dk - Horsens logo

Reply from POWER.dk - Horsens

Hej😎️

Tak for din positive anmeldelse og de fine stjerner! 🌟

Det glæder mig at læse din anmeldelse! 🙌 Det er så dejligt at høre, du har haft en god oplevelse her hos POWER, og at du har taget dig tid til at dele din glæde med os ved at give os disse strålende stjerner 🌟🤩.

Vi sætter stor pris på din støtte og dine venlige ord. Det betyder meget for os at vide, at vores indsats blev værdsat🤗

Tak for at vælge Power!

Vi glæder os til at byde dig velkommen igen næste gang du besøger os eller handler online!

Ha en dejlig dag!

Med venlig hilsen,
Zaneb/POWER

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