Good and friendly service, but weak product knowledge. I needed a new robotic lawnmower and asked about various technical features. The salesperson was friendly, but advised me to buy a three-year-ol... See more
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See what reviewers are saying
I wait to much for this order and in the day where I supposed to receive the order I go to the store and the employee told me that the order is not in the store. After 10 minutes I received the messag... See more
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The guy hwo have help me to buy my telephone was very polite and very helpful, have explained to me about the product and he had knowledge about the product. Thank you very much
Company replied
Jacob, (hope I remember his name correctly) super friendly sales person. My son really likes him and consider his suggestions like best friend feedback.. Great customer service.. keep up the good... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Herning Merkurvej 1C st. 64 Herningcentret, 7400, Herning, Denmark
- 70338080
4.0
Great
3K reviews
Asks customers to review
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God service
30 December 2023
Reply from POWER.dk - Herning
Vi vil gerne takke dig for de dejlige stjerner! ⭐ Din positive bedømmelse glæder os virkelig 🙌 Det er en stor glæde at høre, at du har haft en fremragende oplevelse hos os i POWER 🤩^
Din feedback er af uvurderlig betydning for os, da den hjælper os med at forbedre vores service og produkter. Vi sætter stor pris på alle de kommentarer og input, vi modtager fra vores kunder.
Tak fordi du valgte Power, og vi ser frem til at byde dig velkommen igen i fremtiden, uanset om du besøger os online på Power.dk eller i en af vores fysiske butikker 🤗
De venligste hilsner,
Isabella Kundeservice, POWER
Top service 😊💯
19 December 2023
Reply from POWER.dk - Herning
Hej Jabriel👋
Det varmer vores POWER🧡 at læse, om din tilfredshed med denne handelsoplevelse og håber, at din nye vare spreder en masse glæde i din hverdag!
Vi glæder os til at se dig igen og du ønskes en herlig dag 🧡🤞
De bedste hilsner
Zaneb/POWER
Det var ekspedienten William som gjorde…
Det var ekspedienten William som gjorde det til 5 stjerner
12 December 2023
Reply from POWER.dk - Herning
Hej Ole
Tusind tak for besøget i vores POWERHOUSE og for belønningen af 5 flotte stjerner 😍😍
Hvor er vi glade for at læse, at du valgte at handle hos os samt at du fandt handelsoplevelsen tilfredsstillende! - Det er bestemt også sådan det skal være at handle i POWER 🧡🧡
Vi ønsker dig god fornøjelse med den nye vare og ønsker dig ligeledes en herlig dag 🤞🤞
De bedste hilsner
Zaneb/POWER
Great customer service
Jacob, (hope I remember his name correctly) super friendly sales person. My son really likes him and consider his suggestions like best friend feedback..
Great customer service.. keep up the good work
14 December 2023
Reply from POWER.dk - Herning
Hi Satish! 🌟
WOW! 🎉 Thank you so much for your fantastic review! 💙 We're thrilled to hear about your positive experience with our superstar, Jacob! 🌟
Jacob is truly a gem in our team, and it's wonderful to know that his friendly and accommodating service has left such a positive impression. 🌈 It's great that your son values Jacob's advice and sees it as feedback from a best friend. 🤗
We appreciate your kind words about our customer service, and we'll definitely share your feedback with Jacob and the rest of our team! 👏
We look forward to welcoming you and your son back to POWER! If there's anything more we can do to enhance your experience, please don't hesitate to let us know. 🚀💡
Wishing you both a fantastic day, and thank you for choosing POWER! 💙🌟
Best regards,
Zaneb/POWER
Super Service 😊
10 December 2023
Reply from POWER.dk - Herning
Mange tak for de strålende stjerner! 🌟
Jeg er henrykt over at se din positive vurdering 🙌 Det betyder meget for mig at vide, at du har haft en god oplevelse hos os i POWER 🤩 Vi sætter stor pris på al feedback!
Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗
De bedste POWER hilsner
Oliver/POWER
The person who I talk with it was very…
The person who I talk with it was very nice and helpful. But it was a bit messy about the product prices... Mixed up...
9 December 2023
Reply from POWER.dk - Herning
Dear Gheorghe
Thank you for the reward of 4 beautiful ⭐⭐⭐⭐and for visting our POWERHOUSE!
At POWER, we wish to provide our customers with a great shopping experience, as happy and satisfied customers are the fuel that keeps the POWERspirit going! We are, therefore, please to see that we succeeded!
As your feedback is valuable and appreciated in our quest for improvement.😊😊
We look forward to seeing you again! 🤞🧡
Best greetings
Zaneb/POWER
Very professional service.
6 December 2023
Reply from POWER.dk - Herning
Hello 👋
It warms our POWER🧡 to read about your satisfaction with this trading experience and hope that your new item spreads a lot of joy in your everyday life!
We look forward to seeing you again and wish you a wonderful day 🧡🤞
The best greetings
Emil/POWER
God service👍👍👍
2 December 2023
Reply from POWER.dk - Herning
Mange gange tak for de strålende stjerner! 🌟
Jeg er utroligt glad for at læse din positive anmeldelse 🙌 Det betyder meget for mig at høre, at du har haft en fantastisk oplevelse hos os i POWER 🤩
Jeg vil gerne takke dig igen for at have valgt POWER, og vi glæder os til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores fysiske butikker 🤗
De allerbedste POWER hilsner,
Oliver/POWER😆️
Reply from POWER.dk - Herning
Mange gange tak for de strålende stjerner! 🌟
Jeg er utroligt glad for at læse din positive anmeldelse 🙌 Det betyder meget for mig at høre, at du har haft en fantastisk oplevelse hos os i POWER 🤩
Jeg vil gerne takke dig igen for at have valgt POWER, og vi glæder os til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores fysiske butikker 🤗
De allerbedste POWER hilsner,
Oliver/POWER😆️
Buy cheaper from anywhere else…
Buy cheaper from anywhere else online.... with a few exceptions now and then..
1 December 2023
Reply from POWER.dk - Herning
Dear Jose
We appreciate your feedback, and we apologize for any inconvenience you may have experienced. At POWER, we strive to provide competitive prices along with exceptional service. We understand that you may have found better deals elsewhere, and we take this feedback seriously.
Your comments will be internally reviewed by our management team to assess and improve our pricing strategy. We value your input as it helps us enhance our overall customer experience.
We would like to express our gratitude for considering POWER, and we sincerely hope that you may give us another opportunity to serve you in the future. If you have any specific concerns or if there's anything we can do to address your needs, please feel free to reach out.
Thank you for your understanding, and we wish you a wonderful day.
Best regards,
Zaneb/POWER
Power.dk takes no responsibility
Brand new washing machine broke down within 2 weeks. Part as been replaced and machine still does not work. WORST MACHINE AND CUSTOMER SERVICE EVER.
POWER says its not thier problem!!!!!
They will not replace the machine. Takes 2 weeks to get parts... absolute joke. Never again
27 October 2023
Unprompted review
Reply from POWER.dk - Herning
Hello Arien,
I'm sincerely sorry to hear about the issues you've encountered with your brand new washing machine. It's truly disappointing that the machine broke down within such a short period, and I understand the frustration this must have caused.
I apologize for any inconvenience you've experienced with our customer service. This is not the level of service we aim to provide, and I want to assure you that I will investigate this matter further to understand why your concerns were not addressed appropriately.
Your satisfaction is our priority, and I'm genuinely sorry for the inconvenience caused by the delay in getting the necessary parts.
Once again, I apologize for the frustration and inconvenience you've faced.
Best regards,
Mathias/POWER
God service
26 November 2023
Reply from POWER.dk - Herning
Tusind tak for de strålende stjerner! 🌟
Vi er henrykte over at se din positive vurdering 🙌 Det betyder meget for os at vide, at du har haft en god oplevelse med os i POWER 🤩 Vi sætter stor pris på al feedback!
Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗
De bedste POWER hilsner
Maria POWER
God service
15 November 2023
Reply from POWER.dk - Herning
Hej Marianne!
Tak for din belønning af 4 smukke ⭐⭐⭐⭐!
I POWER ønsker vi netop kun at give vores kunder en god købsoplevelse, da glade og tilfredse kunder er det brændstof, der holder POWERgejsten oppe. Vi er derfor glade for, at det lykkes!
Da din feedback er værdifuld og værdsat i vores søgen efter forbedring, håber vi, at du vil uddybe, hvad vi kunne have gjort for at gøre os fortjent til den sidste ensomme stjerne! 🤞😊
Vi glæder os til at byde dig velkommen en anden gang! 🤞🧡
Du ønskes en dejlig dag!
De bedste hilsner,
Astrid/POWER
God service
12 November 2023
Reply from POWER.dk - Herning
Hej Steffen.
Fantastisk at høre, tusind tak for din skønne feedback! 🌟 Vi er så glade for, at du nød vores service! 😊 Det betyder meget for os at vide, at du havde en god oplevelse. Vi ser frem til at byde dig velkommen igen! 🎉 Ha' en vidunderlig aften! 😊
Power butik ok, men resten ?
Power butik ok. Men ved levering og installation og reklamation dumper de gevaldig
16 October 2023
Reply from POWER.dk - Herning
Hej Pia,
Tak for din ærlige feedback. Vi beklager dybt, hvis du har haft negative oplevelser med levering, installation og reklamation hos os. Det er vores mål at sikre, at alle kunder har en positiv oplevelse og får den bedste service fra os.
Vi tager din feedback alvorligt og vil stræbe efter at forbedre vores service på disse områder. Vi vil se nærmere på vores leverings- og installationsprocesser samt vores reklamationshåndtering for at identificere, hvor vi kan gøre det bedre.
Vi sætter pris på, at du deler din oplevelse med os, da det giver os mulighed for at gøre de nødvendige forbedringer. Hvis der er specifikke detaljer eller hændelser, du gerne vil dele med os, er du velkommen til at skrive en mail til review@power.dk, så vi kan undersøge sagen nærmere og finde en passende løsning.
Vi takker for din ærlighed og håber at få mulighed for at tjene din tillid igen i fremtiden.
Med venlig hilsen,
Mathias/POWER
Super god betjening
9 October 2023
Reply from POWER.dk - Herning
Hej Dorthe
Tak for besøget, anmeldelsen og for belønning af 5 smukke ⭐⭐⭐⭐⭐
Det er SÅ skønt at se disse fine stjerner, og du kan tro, at vi vil gøre vores absolut bedste for at gentage denne succes! 😊😊
Vi glæder os til, at du svinger forbi igen! 🤞🧡
De bedste hilsner
Mathias/POWER
God handel!!
9 October 2023
Reply from POWER.dk - Herning
Hej Leif👋
Det er skønt at læse, om din tilfredshed med denne handelsoplevelse.
Du kan tro, at vi ser frem til at kunne byde dig velkommen igen.
Du ønskes en herlig dag 🧡🤞
De bedste hilsner
Zaneb/POWER
I always choose POWER
I always choose POWER, and I have always been satisfied with the quality of services and the way I was served, of course, and affordable prices, but this time I had a rather unpleasant experience because I came to buy a gift for my husband, but the consultant who sold me this product was very incompetent I did not like how I was served first of all this consultant spoke to me in a very high tone and was not nice at all and I had the feeling that he just wanted faster to get rid of us because he didn't even remove my alarm from the product
26 August 2023
Reply from POWER.dk - Herning
Dear Marcela,
Thank you for your continued support and for choosing POWER. We sincerely appreciate your loyalty and your feedback, although we are deeply sorry to hear about your recent unpleasant experience.
We are truly sorry for the lackluster service you received from one of our consultants during your recent visit. It's important to us that every customer feels valued and receives excellent service. We apologize for the consultant's behavior, including the tone and attitude you encountered, as this is not reflective of our standards.
We understand your frustration regarding the unremoved alarm from the product, and we deeply regret any inconvenience this may have caused. We will address this issue with our staff to ensure that such oversights do not happen in the future.
Your feedback is invaluable to us, and we are committed to improving our services. Please be assured that your comments will be taken seriously and used to enhance our customer experience. We hope you will give us another opportunity to serve you better in the future.
Once again, we apologize for any inconvenience you experienced during your recent visit, and we appreciate your understanding and continued support.
Best regards,
Reply from POWER.dk - Herning
Hej Kirsten,
Mange tak for din anmeldelse & for de flotte stjerner – dem er vi stolte over!
Her i POWER har vi netop fokus på at give vores kunder en god købsoplevelse, hvorfor vi er ellevilde med, at det lykkes! Vi sætter stor pris på din konstruktive feedback, som vi vil tage med os videre i vores bestræbelser på at yde en førsteklasses service fremover! 😊
Vi ser allerede frem til dit næste besøg, så vi forhåbentligt kan leve op til alle dine 5-stjerner! 🤞😊
De bedste hilsner
Sasan/POWER
Reply from POWER.dk - Herning
Hej 👋
Tak for handlen og for de smukke stjerner 🤩
I POWER ønsker vi kun at give vores kunder en god købsoplevelse. Derfor er vi SÅ glade for at læse, at det lykkes!
Selvom vi er stolte over den fine perlerække af stjerner, er vi meget nysgerrige på at blive klogere på, hvad vi kunne have gjort anderledes for at gøre os fortjent til den sidste ⭐ i samlingen fra dig - vi håber derfor, at du vil uddybe lidt! 🧡
De bedste hilsner
Michelle/POWER
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