I don't like that with recent orders I don't receive text message notifications that the order is ready for pickup.Recently, the store called me because the order had been sitting there for a week and... See more
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Harun was very helpful and also helped me to save some money, but informing me about difference between not having and having s cooling pad. Big respect to him.
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The delivery was really fast, and I got the product, which I ordered based on the product code, however on the website, another product's photo was uploaded which has slightly different features (eg.... See more
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Very professional, personlig, patient service with Martin! It was amazing with the OK connection and advantages. I had no idea about OK other than benzin discount! Telmore too. Martin explained it al... See more
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Falkoner Alle 21, 2000, Frederiksberg, Denmark
- 70338080
4.0
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I don't like that with recent orders I…
I don't like that with recent orders I don't receive text message notifications that the order is ready for pickup.Recently, the store called me because the order had been sitting there for a week and I hadn't received any information.Today I went to the store to ask and it was there, but I didn't get any information. This is the only drawback in my opinion. I don't know why this has been happening lately, but I had it before.This problem and often buys something
20 October 2026
Reply from POWER.dk - Frederiksberg
Hi Sylwia,
Mange tak for din feedback og for at du tager dig tid til at dele din oplevelse med os.
Det er ærgerligt at høre, at du ikke har modtaget SMS-notifikationer om afhentning af dine ordrer. SMS-beskeder fra vores butikssystem kan desværre nogle gange blive fanget i spamfiltret på din telefon, så det kan være en god idé at tjekke din spam- eller junkmappe for beskeder. Når varer ankommer fra vores centrallager, skal butikken også pakke dem ud og klargøre dem, før SMS'en sendes, hvilket kan tage lidt tid.
Vi håber, at dette hjælper, og at du fremadrettet får besked som forventet. Vi sætter stor pris på, at du handler hos os, og vi ser frem til at byde dig velkommen igen i POWER Frederiksberg.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
Reply from POWER.dk - Frederiksberg
Hej Leila,
Mange tak for den fantastiske anmeldelse! Det glæder os virkelig at høre, at du havde en super god oplevelse hos os i Frederiksberg. Vi sætter stor pris på din feedback og håber at se dig igen snart.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
I always get what iwant on a reasonable…
I always get what iwant on a reasonable price.
And the service is very good you don't have to wait for long or with no body attending to you.Thank you
3 October 2026
Reply from POWER.dk - Frederiksberg
Hi Ntuulo,
Mange tak for din fine anmeldelse! Det er fantastisk at høre, at du altid finder det, du leder efter, til en fornuftig pris, og at du oplever en god og hurtig betjening i butikken. Vi sætter stor pris på din feedback og glæder os til at byde dig velkommen igen hos POWER Frederiksberg.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
Harun was very helpful and also helped…
Harun was very helpful and also helped me to save some money, but informing me about difference between not having and having s cooling pad. Big respect to him.
5 October 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Lennar,
Mange tak for din fantastiske anmeldelse og de fem stjerner! Det er altid dejligt at høre om gode oplevelser i vores butik i Frederiksberg. Det lyder som om, du fik rigtig god vejledning og kom hjem med en løsning, der passer til dine behov. Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
…….god service god suppory.
27 September 2026
Reply from POWER.dk - Frederiksberg
Hej Henrik,
Mange tak for den flotte vurdering og de gode ord om vores service! Det glæder os altid at høre, når vi har ramt plet. Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
Super service from Redha when…
Super service from Redha when purchasing our new television.
27 September 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Ashley,
Mange tak for den fantastiske anmeldelse! Det er altid en fornøjelse at høre om gode oplevelser i vores butik på Frederiksberg. Det lyder som om, du fik rigtig god hjælp til dit nye TV-køb, og vi sætter stor pris på, at du tog dig tid til at dele din oplevelse.
Vi glæder os til at byde dig velkommen igen en anden gang.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
Redha is the best
Redha is the best! I will come here for all my electronic needs:)
27 September 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Dylan,
Mange tak for den fantastiske anmeldelse! Det er altid en fornøjelse at høre om gode oplevelser hos POWER Frederiksberg. Vi sætter stor pris på at du tog dig tid til at dele din oplevelse med os. Vi glæder os til at byde dig velkommen igen, når du har brug for elektronik i fremtiden.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
I am very excited and happy to use the…
I am very excited and happy to use the product and overall your staff at power in Frederiksberg centrum is best and helped us to get the product. Thanks a lot for the service
19 September 2026
Reply from POWER.dk - Frederiksberg
Hi Rubee,
Mange tak for din fantastiske anmeldelse! Det er en fornøjelse at høre, at du er så glad for dit nye produkt og at du havde en god oplevelse i vores butik i Frederiksberg Centret. Vi sætter stor pris på din ros til personalet, og det er altid dejligt at høre, når vores medarbejdere har gjort en forskel. Tak for at du tog dig tid til at dele din oplevelse med os!
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg Centret⚡
one of the best service i've ever had…
one of the best service i've ever had by Harun
20 September 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Axelle,
Mange tak for din fantastiske anmeldelse, Harun! Det glæder os utroligt meget at høre, at du har oplevet en af de bedste servicetilstande hos os i Frederiksberg. Vi sætter en stor ære i at levere en fremragende oplevelse hver gang, og det betyder verden for os at du tog dig tid til at dele det. Vi håber at se dig igen snart i butikken.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
Reply from POWER.dk - Frederiksberg
Hi Ahmed,
Mange tak for den fantastiske anmeldelse og de fem stjerner! Det glæder os virkelig at høre, at du har haft en god oplevelse med vores service i Frederiksberg. Vi sætter stor pris på din tid og dit feedback, og vi håfter at vi også kan hjælpe dig igen en anden gang.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
Fantastisk service for Dobbelt D oppe i…
Fantastisk service for Dobbelt D oppe i supporten.
13 September 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hej Oscar,
Mange tak for den fantastiske anmeldelse! Det glæder os at høre, at du har haft en god oplevelse i vores supportafdeling i Frederiksberg. Vi sætter stor pris på din feedback og håber at se dig igen snart.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
Offers and items
30 August 2026
Reply from POWER.dk - Frederiksberg
Hi Rahul,
Mange tak for din anmeldelse og de fire stjerner! Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse hos POWER Frederiksberg. Det er altid dejligt at høre fra besøgende, og vi håber, at du fik en god oplevelse i butikken. Vi ser frem til at byde dig velkommen igen en anden gang.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
Harun gave excellent advice to my son…
Harun gave excellent advice to my son about purchasing a gaming screen for his PlayStation.
2 September 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Ravi,
Mange tak for den fantastiske 5-stjernede anmeldelse! Det er altid en fornøjelse at høre, at besøget i vores Frederiksberg-butik har været en god oplevelse. Det lyder som om, at din søn har fået fremragende råd til at finde den rette gaming-skærm til sin PlayStation, og vi er rigtig glade for, at det var en succes. Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
Good service!
I got good service immediately, with a smile. I got what I came for, and the staff was friendly and helpful.
27 August 2026
Reply from POWER.dk - Frederiksberg
Hi Nina,
Tak for din dejlige anmeldelse! Det er fantastisk at høre, at du fik god service med et smil hos os i Frederiksberg. Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse, og det gør os glade, at du fandt det, du ledte efter, og at personalet var venligt og hjælpsomt. Vi håber at se dig igen snart!
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
Very poor customer service and a disappointing overall experience.
I purchased an iPhone 15 from the Power Frederiksberg branch on 20 August 2026, and unfortunately, my experience was very disappointing.
The salesperson repeatedly told me that the phone was a Grade B device that had only been opened and never used. I asked him two or three times to confirm this, and he assured me that I would be the first person to activate the phone.
However, when I came home and checked the device properly, I discovered that the battery health was only 82% and that the phone had already been activated in 2023. This clearly contradicts what I was told in the store and suggests that the phone had been used before.
I was also sold a Telenor subscription. The salesperson told me that the package would cost around 200 DKK per month and that taking it would provide a discount on the phone. I specifically confirmed the monthly cost before agreeing. After I got home, I found that the subscriptions were actually 289 DKK and 239 DKK per month, totaling 528 DKK per month.
When I questioned this, I was told that the higher amount was due to a first-month processing fee and that future bills would be lower. However, there is still a significant difference between what I was told in the store and the actual cost.
I did not get the opportunity to properly check the phone before leaving because the battery was completely drained. Based on the information I received from the salesperson, I even gave the store a 5-star review immediately after my purchase. After discovering the true condition of the phone and the subscription costs, I feel misled and very disappointed.
I expected honesty and transparency when making such a purchase. Unfortunately, this was not my experience, and I would advise other customers to carefully verify all information about both devices and subscriptions before buying.
Very poor customer service and a disappointing overall experience.
20 August 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hej Tanvir Rayhan,
Mange tak for din fantastiske 5-stjernede anmeldelse! Det er vidunderligt at høre, at du havde en god oplevelse i vores Frederiksberg-butik. Det glæder os altid at læse om positive besøg, og vi sætter stor pris på, at du tog dig tid til at dele din oplevelse. Vi håber at byde dig velkommen igen en anden dag.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
Reply from POWER.dk - Frederiksberg
Hi Benjamin,
Mange tak for din fantastiske anmeldelse og fem stjerner! Det er fantastisk at høre, at du fik god information og en god oplevelse hos Yakup i vores Frederiksberg-butik. Vi sætter stor pris på din feedback og glæder os til at byde dig velkommen igen en anden gang.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
★★★★★ Outstanding service at POWER…
★★★★★ Outstanding service at POWER Frederiksberg – Thank you, Adam and Omar!
I would like to express my sincere appreciation for the outstanding service I received yesterday at POWER Frederiksberg.
I am from Argentina and have only recently arrived in Copenhagen. I needed to purchase several computers and equipment for offices and a meeting room, so this was a significant purchase for me. I wanted to make sure I was spending my money wisely and finding the best possible balance between quality, performance and price.
From the moment I arrived, the experience was excellent. The sales team was patient, professional, friendly and genuinely interested in helping me make the right decisions rather than simply trying to sell me the most expensive products.
I would especially like to recognize Adam and Omar, who were absolutely fantastic. They took the time to understand what I needed, patiently answered all my questions, compared different alternatives with me, and gave me very useful advice regarding both quality and price. Their attitude, professionalism, warmth and willingness to help made a real difference.
I particularly want to mention this because, unfortunately, I had previously experienced exactly the opposite at the POWER Fisketorvet store, where the service I received from the sales staff was very disappointing. The difference between the two experiences could not have been greater.
Adam and Omar showed me what excellent customer service should look like. As someone who is new to Denmark and was making an important purchase, I truly appreciated being treated with such patience, respect and kindness.
Thank you, Omar and Adam. You were both amazing!
I left POWER Frederiksberg not only satisfied with my purchase, but also convinced that I had chosen the right store. I will gladly recommend Adam, Omar and POWER Frederiksberg to anyone who asks me where to buy electronics and computer equipment in Copenhagen.
Five stars, without hesitation. Highly recommended!
12 August 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Claudio,
Mange tak for din fantastiske anmeldelse! Det er en fornøjelse at læse om din oplevelse hos POWER Frederiksberg.
Det lyder som en rigtig god oplevelse, hvor Adam og Omar virkelig gik op i at hjælpe dig med at finde de rigtige produkter til dine kontorer og mødelokaler. Det er netop den form for vejledning og engagement, vi altid stræber efter at levere.
Det er dejligt at høre, at du forlod butikken både tilfreds og overbevist om dit valg, og at du vil anbefale både Adam, Omar og POWER Frederiksberg til andre. Velkommen til København, og tak fordi du valgte POWER!
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
Reply from POWER.dk - Frederiksberg
Hej taairo,
Tak for de flotte ord og de fem stjerner.
Det er virkelig dejligt at høre, at du har haft en god oplevelse og fået god service i POWER Frederiksberg.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
Reply from POWER.dk - Frederiksberg
Hi Dhara,
Tusind tak for de flotte ord og for at dele din oplevelse fra Frederiksberg.
Det er dejligt at høre, at I fik god hjælp og rigtig god service i forbindelse med købet af et Apple Watch. Vi sætter stor pris på, at I tog jer tid til at skrive det.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Frederiksberg⚡
Not a Power customer anymore
Ordered camera online, the one that was in warehouse. Took them 3 weeks to get it in Frederiksberg shop.
SD slot broke within 3 months, brought it to service 9 of June, today is 25 of July and no response on my massage, no camera, no updates.
25 July 2026
Unprompted review
Reply from POWER.dk - Frederiksberg
Hi Sana,
Thank you for taking the time to share your experience. I’m sorry to hear about the issues you have had with your camera and, in particular, the lack of updates regarding your service case.
Waiting three weeks for the camera to arrive at the Frederiksberg store was already disappointing, and it is understandably frustrating that the SD card slot then failed after only a few months. Having handed the camera in for service on 9 June and still being without the camera or a proper update on 25 July is certainly not the level of service we aim to provide.
We sincerely apologize for the inconvenience and for the lack of communication throughout the process. We understand how frustrating it must be to be left waiting without knowing what is happening with your case.
If the matter has still not been resolved, you are very welcome to contact our customer service on 70 33 80 80, so we can look into the case further.
Thank you again for your feedback. We take it seriously and hope we can help get the matter resolved.
Kind regards,
Astrid/POWER
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