PouchGuru.com Reviews 20

TrustScore 4 out of 5

4.2

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Company details

  1. Candy Store

Written by the company

PouchGuru.com is an online retailer selling nicotine pouches online.


Contact info

4.2

Great

TrustScore 4 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Fast shipping

Fast shipping, great customer service. When there was an error on my order I sent an email and got a fast response that corrected the issue immediately.

17 June 2024
Rated 1 out of 5 stars

Put in a order 2 weeks ago tracking…

Put in a order week ago tracking still says waiting for sender.. shipping is very slow!

20 May 2024
PouchGuru.com logo

Reply from PouchGuru.com

Hi!
Your order was placed on June 18th. Delivery to Canada takes about 10 business days. You left your review after only 5 days. Your package is already in Canada and will be delivered within a few days.

Rated 5 out of 5 stars

10/10

My country of origin is a joke run by absolute meatballs so getting what I want over the border is not an easy task and pouch guru has gotten it to me in under 10 days 3/3 times. Couldn’t ask for better service shipping across the world

20 May 2024
Rated 1 out of 5 stars

I ordered 4 tins of 15mg and all 4 were…

I ordered 4 tins of 15mg and all 4 were 6mg at best. 2 of them didn’t say the mg and the other 2 said 6.

With the cost of shipping and the uncertainty of what you’re getting, I won’t be ordering again.

12 April 2024
PouchGuru.com logo

Reply from PouchGuru.com

Hi!
There are 2 ways of measuring nicotine content. Milligrams per one gram of product or milligrams per pouch. Since pouch sizes differ we use milligrams per gram. Both measurements are provided in product description. You ordered pouches that weigh 0.4 grams and contain 6mg of nicotine per pouch. That equals 15mg per one gram of product.
We apologize if our indicated measurement caused a confusion.

Rated 5 out of 5 stars

10/10 love it

I’ve had 2 orders from them now and I can say the prices are very reasonable, shipping is surprisingly fast, and the selection is pretty decent too.

19 March 2024
Rated 5 out of 5 stars

They're legit

They're legit. Ordered from Canada, duty free. Took some time to receive (10-12 days I think), but that's fine. Also, the nicotine mg shown on website are not very accurate, look at the official source to see the actual strenght of Zyn for exemple. I ordered 15 mg's but some were actually 10 mg and 12 mg. But honestly probably the best place to buy pouches in Canada.

21 March 2024

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