I’ve been seeing Pott Candles among many other candle makers in my Facebook feed for several months now. I used to be a big Yankee Candle fan, but I think not only have they priced themselves to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just received my first Pott candle, in the Noël scent with dark green Holly pot. The fragrance is beautiful and I can’t wait to light it nearer Christmas. The quality of the pott and the match Pott i... See more
I love this little candle company! After being gifted a Pott candle & match set for Christmas and absolutely falling in love with the scent (the fig one, it’s insane), I decided to sign up to a rollin... See more
Company replied
I love these candles! I have several around the house now. The hand made pots are beautiful in their own right and the candles smell gorgeous, natural and light with no artificial tang like so many.... See more
Company replied
4.5
Excellent
447 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 34% of negative reviews
Typically replies within 2 weeks
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I am very disappointed with the Grande IOW…
I am very disappointed with the IOW grande refill not at all as I expected. Company aware awaiting their remedial actions
1 September 2026
Reply from Pott Candles
Thank you so much for your message and we will endeavour to make sure all our customers are happy with their purchases - i am pleased to hear that the team are taking care of you and hope to get this resolved quickly.
Great idea
Fabulous idea, bought the starter kit, can’t wait to start using in my new kitchen
1 September 2026
Reply from Pott Candles
Thank you so much and so glad you are enjoying your new refillable candle starter kit! I am unsure which scent you have got but you should definitely take a look at out new Cook one too - which is designed to help get rid of lingering cooking smells! Thank you for your order and really excited for you to try all our other scents!
I love these candles
I love these candles! I have several
around the house now. The hand made pots are beautiful in their own right and the candles smell gorgeous, natural and light with no artificial tang like so many. Sea Salt is my absolute favourite. The delivery is always quick so I’m never without mine!
31 August 2026
Reply from Pott Candles
Thank you so much for such a lovely review and for choosing to shop with us. So glad to hear you are enjoying your purchases and looking forward to you trying lots of our other scents!
Trial mini candle
Though I’d trial one of your candles that was in the sale. The Candle arrived quickly, burns well & smells gorgeous. I will definitely be buying a full size one now.
31 August 2026
Reply from Pott Candles
Thank you so much for your support and so glad to hear you are enjoying them - excited for you to try the larger size too!
Reply from Pott Candles
Thank you so much and so glad you are enjoying them!
Smells amazing!
Smells amazing! Ordered specifically for the pot if I’m honest but the candle is really good at hasn’t tunnelled like so many other candles I have had in the past. Will be ordering again.
29 August 2026
Quick delivery and packaged well to…
Quick delivery and packaged well to protect the candle. Kept me updated on its dispatch and delivery day
28 August 2026
Disappointing Experience
I ordered a candle 10 days ago and was given a Royal Mail tracking number. Since then, the tracking has continued to show that although the seller has marked the item as dispatched and created a shipping label, Royal Mail has still not received the parcel.
I emailed a few days ago asking for this to be looked into and was told that it would be. Three days later, I’ve had no further response and Royal Mail still hasn’t received the item. I have since since sent another email chasing for information and asking for a refund and that has not been replied to.
Given the cost - £18 for a small refill candle - I would have expected much better customer service and communication. Very disappointing
7 September 2026
Unprompted review
Scents and sensibility
Excellent item, and extremely high quality customer service and fulfilment.
have confidence in this brand - their product is better than expected, excellent quality, high attention to details and a very reassuring and small scale manufacturer to shop with - I’m a repeat customer now and suspect will be for some time. The candles rival the very expensive market leaders - in everything except price. Plus it’s a representing a sensible refillable solution to an expensive single use flooded market - couldn’t recommend more highly.
24 August 2026
Lovely smell to candles.
24 August 2026
Beautiful products
Beautiful products. Fantastic customer service. A lovely company ☺️
21 August 2026
The Best!!!
I’ve recently been introduced to Pott Candles and I’m so pleased I’ve found them. I love the sustainability element and the striker pad is something I never knew I needed. Fan for life!!
21 August 2026
Very well packaged and arrived in good…
Very well packaged and arrived in good time. Lovely scent - even the husband commented on how nice it was!
Love the idea of refillable candles. I’m so over wasted glass containers ……
Will definitely be sticking with this.
Oh and the matches strike really well!
Very cool.
18 August 2026
Good product,very speedy…
Good product,very speedy delivery,ordered twice so far received product next day
19 August 2026
Great product
The scents I’ve tried are lovely and the one candle can fill the whole house. I chose the standard size candle and for its size lasted a lot longer than I thought it would.
The refillable pots themselves are stunning and well made.
Also really well packed when delivered.
17 August 2026
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