Great quality potatoes, good crop and disease free. Really friendly and efficient customer service,,with speedy dispatch and delivery.and delivery communication. Can’t fault them, will use agai... See more
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Review summary
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What people talk about most
Reviews shaping this summary
This is my third season with the allotment and my first time of growing potatoes. I chose the variety Acoustic as we love smooth potatoes. Tonight is a summer evening in July and we're enjoying the fa... See more
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Wonderful service, arrived packed well and safe, absolutely perfect quality, and delivered within the time scales. Planted out In my three potato bags that came with my order, only planted just over... See more
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Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more
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Company details
Written by the company
Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties
Contact info
East Mains Farm, Auchterhouse, DD3 0QN, Dundee , United Kingdom
- 01382 320 454
- amy@potatohouse.co.uk
- potatohouse.co.uk
4.8
Excellent
467 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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pretty expensive for 9 potatoes
pretty expensive for 9 potatoes. Hopefully they grow well.
5 August 2024
Reply from Potato House
Hi
Thank you for your order.
Our prices are well advertised on the product page and at checkout. We also give a lot of information about what is in each net on tabs on each product. If anything is unclear, it would be helpful if you could let us know (what and where) and we shall take a look. Please email your concerns to amy@potatohouse.co.uk
As you completed your order, it is assumed that you are ok with the price at the point of purchase. If you had any concerns about the price during purchase, we would have given you an explanation if you had contacted us.
I realise that you think these are expensive, however they are late season potatoes, and we have extra storage costs on these - we need to have them in cold storage all spring.
For future information - it is cheaper per tuber to buy a net of one variety. You have got the variety pack which is 3 tubers of 3 different varieties.
We have nets of 6 tubers as well as 1kg (and in the spring we also have 10kg and 25 kg sacks)
Remember, our prices include postage.
We hope that you will get a great potato patch and we are here for all questions - hopefully, next time you can ask us before something becomes a problem!
Potato House
Easy to order
Easy to order, arrived within timeframe. Each of the three varieties looked to be in very good condition.
5 August 2024
Reply from Potato House
Thank you! Let us know if you have any questions over the growing period.
Quick order processing and fast…
Quick order processing and fast delivery! Arrived in expected condition and fabulous service! Second time using potato house and will be purchasing my potato tubers again for next year's crop when the time comes.
1 August 2024
Reply from Potato House
thank you on all counts! We are looking forward to seeing what you grow in 2025!
Good website
Website was easy to use. The potato bags arrived when promised and are good quality.
29 July 2024
Reply from Potato House
Thank you on all counts! We're here for any questions.
Good quality seed potatoes
Looking forward to a generous crop from these late season potatoes. Always top quality and great service thank you 😊
29 July 2024
Reply from Potato House
Thank you for your lovely review! Let us know how you get on with these. I hope you get a great potato patch.
Great choice.
4 July 2024
Reply from Potato House
We are proud of our range - one of the largest in the UK! Thank you for highlighting that. We hope you get a great harvest.
Christmas Potato
Potato packet arrived on the date stated and the product was first class quality.
1 July 2024
Reply from Potato House
Thank you for highlighting the quality and dispatch, we are proud of these! We're here for all questions over the growing period.
Speedy despatch
Speedy despatch, good looking potatoes already sprouting and ready to pop straight in the ground
27 June 2024
Reply from Potato House
Thank you for your lovely review. We are looking forward to hearing how you get on over the season.
Reply from Potato House
We are delighted that you are happy with your purchase. We're here if you have any questions all season
Reply from Potato House
Thank you for your comments! We're glad that we consistently give great service! Let us know if you have any questions over the growing period.
Quality, quality, quality!
Order was received only four days after placement. All seed potatoes were in excellent condition. They have been stored in a cool dark place ready for planting at the end of July. I will certainly use this supplier again.
17 June 2024
Reply from Potato House
Thank you for your review! We wish that every order arrived in 4 days, but would have to say that it must have been in the correct place at many stops!
We are looking forward to hearing how you get on, we're here for all questions.
Reply from Potato House
Thank you on all counts! We spend a lot of time getting these aspects of our business right and so appreciate when customers notice. Let us know if you have any questions throughout the season.
Nice looking seed potatoes
Nice looking seed potatoes. A couple very small but all good and quick delivery.
17 June 2024
Reply from Potato House
Hi there, we go over the size of the tubers on our FAQ and also on a tab on each variety. If you think that some are small, please take some pics and send to amy@potatohouse.co.uk and we will look into it for you.
We hope that you get a great potato patch and we are here if you have any questions.
Super fast delivery
Super fast delivery. Customer care are real people who communicate properly. Lots of advise and guidance on website about the potatoes. Good selection. Can't fault them :)
3 June 2024
Reply from Potato House
thank you for your comments on all counts! We hope that you get a great potato patch and remember that we are here for any questions all season long.
An early positive response from Potato House
I received my seed potatoes on Friday.
The potatoes I received came in a red plastic bag, two of them were sprouting (chitted?) and I have embedded them in my 10 gallon holders.
In my ignorance I didn’t know what to expect but having been contacted by Potato House, I am more in tune with what to expect now and the way forward to getting a good crop.
I’m just a beginner at this but I have watched many videos of ‘how to’ and as such, I have amended my TrustPilot review to reflect my current view.
Thank you, Potato House, for reaching out .👍
18 May 2024
Unprompted review
Reply from Potato House
Hi Tom
Thank you for your order of 15th May, which was dispatched 16th May and obviously with you today, 19th. I note that your order also had a free net of potatoes - our May offer.
Your expectation of "ready chitted" seed potatoes is not what we supply and there is nothing on our web to indicate this. No potato company supplies ready chitted potatoes, intentionally as they are too fragile to post.
Our web states that your seed potatoes are kept in cold storage all spring and so are only beginning their waking up process. Potatoes in garden centres will be chitted as they have not been in cold storage since December.
It's great that you are watching lois of videos as well to get differing opinions on things, but there is no better way than to do it yourself. Please also see our growing guide.
If you would like to send us some pictures of the spongy potatoes we can take a look, please send to amy@potatohouse.co.uk.
I'm disappointed that you did not email us to clarify these matters prior to putting this review up. We're here at all stages of the growing season for any questions and help beginners and seasoned pros alike. You can email us or contact us on social media. Looking forward to seeing how your investment "grows"
Thank you
POTATO HOUSE
ETA
Thank you for changing your review from 3* to 5*. We aim for 5* at all times, and when expectations are not met, we have to see what has gone wrong and in this case your expectations were not what we claim to deliver. Please keep us updated and let us know if you have any questions over the season, we're here to help you get a great crop.
Reply from Potato House
Thank you on all counts! We're here for any questions all season. I hope you get a great potato patch.
Reply from Potato House
We're looking forward to hearing how you get on over the season! We're here for any questions.
Quality Seed Potatoes
Can recommend 'Potato House' if you want to grow your own great quality potatoes. Mine have just arrived and I'm really pleased with them and the growing bags.
6 April 2024
Unprompted review
Reply from Potato House
Thank you for your lovely review. We're here for any questions all season.
Great quality seed potatoes
Great quality seed potatoes, arrived at the requested week.
21 March 2024
Reply from Potato House
We work hard to ensure that the seed potatoes are delivered on the requested week, so we are glad you are highlighting this!
I hope you get a good potato patch.
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