Potato House Reviews 

466
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the seed potatoes, noting their successful growth and impressive yields. Many appreciate the extensive range of varieties available, detailed information, and easy ordering processes. The service is frequently described as wonderful and first-class, with prompt, helpful communication and efficient, timely deliveries. However, some customers noted specific issues. A few reviewers mentioned receiving potatoes that were either too small or arrived damaged. Additionally, some experienced problems with the delivery process, including orders going missing or being left in unsuitable conditions by the courier.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the excellent quality of the seed... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent condition and overall quality... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the promptness and speed of... See more

Service

Customers consistently note positive experiences with service, praising the fantastic products, support... See more

Order

Reviewers mention positive feedback about order, highlighting that the ordering process is easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful service, arrived packed well and safe, absolutely perfect quality, and delivered within the time scales. Planted out In my three potato bags that came with my order, only planted just over... See more

Company replied

Rated 5 out of 5 stars

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more

Company replied

Rated 5 out of 5 stars

Potatoes arrived when they said they would and I was very pleased by their condition. The instructions I received were comprehensive and, as a novice gardener who has near to no experience of growing... See more

Company replied

Rated 5 out of 5 stars

I can always get the varieties I want as their range of seed potatoes is extensive. The information on each variety is detailed so if you do want to try a new type of potato you have all the informati... See more

Company replied


Company details

  1. Seed Supplier

Written by the company

Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties


Contact info

4.8

Excellent

TrustScore 5 out of 5

466 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(466)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Company & Quality Products

The quality is outstanding and I wouldn’t buy from anywhere else so thank you to all of your workers for quality products and service.

Your customer service is an absolute joy in this day and age and much appreciated.

6 April 2025
Unprompted review
Potato House logo

Reply from Potato House

Thank you for your kind review! We're here all season if you have any questions. I hope you get a great potato patch.

Rated 5 out of 5 stars

Excellent range; choose your delivery date

Excellent range, very good quality seed potatoes. Grew last year and they all gave excellent yields. Plus you can order to deliver on a specific date - I ordered in November for late March delivery.

20 March 2025
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Reply from Potato House

We appreciate your comments on our delayed delivery service and other aspects of our business. Thank you for your continued custom. We're here to help all season if you have any questions.

Rated 5 out of 5 stars

Good seed potatoes

Good website with an excellent range, good quality seed potatoes dispatched at a convenient time.
This is my second year of buying seed potatoes from this supplier, so I'm optimistic about the results!

20 March 2025
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Reply from Potato House

Thank you for your continued custom! We dispatch when it is convenient for our customer and we're glad that this is appreciated! Let us know if you have any questions over the growing period.

Rated 5 out of 5 stars

Hooray! Scottish seeds for a Scottish climate

We've been getting potato seeds from Potato House for a few years now. It's great to get seeds of quality and suitable for our Scottish climate. The interesting range of different organic older varieties is great.
Fingers crossed for a good potato growing season!

20 March 2025
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Reply from Potato House

Thank you for highlighting our range! We are proud of the number of varieties that we bring to the gardens and allotments. Fingers crossed - but if that doesn't work, we're here to help over the season. I hope you get a great potato patch.

Rated 5 out of 5 stars

A great company

My potatoes arrived very quickly. On opening, I noticed one potato was damaged. I emailed photos and asked it the damaged potato could cause issues for the others on the net. I was given good advice and I was sent a replacement bag of potatoes, which also arrived quickly. Customer service were very helpful and friendly.

20 March 2025
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Reply from Potato House

Thank you for your patience and understanding while we sorted your problem out and thank you for your kind words.
We always aim for a quick turnaround.
We're here for any growing questions you may have over the season. Chits away!

Rated 5 out of 5 stars

Valued small customer

Ordering and delivery were as good as usual. Informative email when I identified the drop in size of tubers from previous years.
Even though I’m a small consumer I’m made to feel valued as part of the potato house family. Rare nowadays!

20 March 2025
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Reply from Potato House

We really appreciate your order and review. No order is too small (or too large!).
We're here for any questions you may have. Talking about family - let us know how our baby potatoes get on!

Rated 5 out of 5 stars

Trustworthy company

Produce good quality and arrived earlier than expected. Trustworthy company.

18 March 2025
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Reply from Potato House

We always aim for a quick turnaround, then the orders are in the hands of the delivery companies! I am glad that they got the potatoes to you quickly.

We hope you get a great potato patch, we're here for any questions.

Rated 5 out of 5 stars

Prompt

Prompt, good quality, reasonably priced, large stock of varieties to choose from. Enough said

18 March 2025
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Reply from Potato House

Thank you for highlighting all these points! We're here if you have any potato questions over the growing season

Rated 5 out of 5 stars

Fantastic customer service with a great…

Fantastic customer service with a great selection of seed potatoes! Would highly recommend 😊

10 March 2025
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Reply from Potato House

Thank you on all accounts! We hope you get a great potato patch, we're here to help if you have any questions.

Rated 4 out of 5 stars

Ordering was easy & prompt delivery

A good selection of organic potatoes which look good, hopefully the yield will be high!

19 March 2025
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Reply from Potato House

Thank you for leaving a review mentioning our range of organic seed potatoes and their quality.

I'd like to address your comments about being expensive and late in the season to buy. Our prices remain the same throughout the season and we do not put them up if other places are sold out (we have late season potatoes and these will have a premium when we start to see these in June).

I had a look at your order and you ordered several varieties, getting two x 6 tuber nets of each variety. For info, we also sell in 1kg nets and this would be cheaper per tuber. You can pick the net size on a drop-down menu at checkout.

As you have mentioned your varieties are organic and as the leading grower and supplier of organic seed potatoes in the UK, we know that our prices are in line with other retailers for all varieties. Remember - our prices include delivery so can appear more expensive.

This is our busiest period just now and so you certainly are not late in purchasing your seed potatoes.

Yield can be affected by many things (weather, blight and beasties!) and we're here to help at all stages. Please let us know if you have any questions over the growing period by email or by tagging us on social media.

Chits away! I hope you get a great potato patch

~~~~~~~~~~~~
ETA
thank you for your updated review and star rating.
We hope we can earn the 5th over the season and are looking forward to updates. We're on social media and email if you need any questions answered.

Rated 4 out of 5 stars

Potatoes were delivered very quickly…

Potatoes were delivered very quickly and were in good condition. I expected more actual potatoes though but hey … they’re ‘heritage’, wish the price was too 😂

18 March 2025
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Reply from Potato House

Thank you for your review highlighting our quick delivery and good quality.

However, I am not sure what you mean when you say that you "expected more actual potatoes" I have looked at your order and you bought 2 x 6 tuber nets. Did you get 12 tubers or were some missing? Was the parcel damaged? If so, please email amy@potatohouse.co.uk and we can look into this for you.

We sell most of our seed potatoes in a variety of pack sizes: 6 tubers/1kg/10kg/25kg. The customer picks the size via a drop-down menu on the variety page. We advise that the customer checks this on their confirmation note.

We're here all season to help you - heritage potatoes need no extra care and we're sure you will get a great harvest.

Chits away!

Rated 5 out of 5 stars

Seed potatoes

Ordered 3packs of seed potatoes. They arrived very quickly and in good condition.

17 March 2025
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Reply from Potato House

We're here all season if you have any questions. I hope you get a great potato patch.

Rated 5 out of 5 stars

I have nothing but praise for this…

I have nothing but praise for this company. They provide fantastic seed potatoes and their service is second to none. I only buy a few as I grow them for myself - I have been buying from them for 4 years now. I wouldn’t go anywhere else. They have 40 varieties on sale at the moment and demand is high. Highly recommended.

16 March 2025
Unprompted review
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Reply from Potato House

thank you for your continued custom! We're delighted to have small order such as yours - no order is too small - or too large!
Let us know if you have any potato questions over the season.

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