Potato House Reviews 

466
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the seed potatoes, often noting their disease-free nature and the delicious taste of the resulting crops. Many appreciate the extensive range of varieties available, supported by detailed information for selection. The service is frequently described as first-class, with easy ordering, prompt communication, and helpful support. Reviewers also highlight the fast and efficient delivery, with products arriving well-packaged and in good condition. However, some customers also noted issues with delivery, including missing orders, delays, or packages being left in unsuitable conditions. A few other people also felt that some tubers received were too small to plant or arrived damaged.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising the excellent quality of seed... See more

Quality

People report positive experiences with quality, consistently praising the excellent condition and good... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speedy dispatch and prompt... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, first-class,... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality potatoes, good crop and disease free. Really friendly and efficient customer service,,with speedy dispatch and delivery.and delivery communication. Can’t fault them, will use agai... See more

Company replied

Rated 5 out of 5 stars

This is my third season with the allotment and my first time of growing potatoes. I chose the variety Acoustic as we love smooth potatoes. Tonight is a summer evening in July and we're enjoying the fa... See more

Company replied

Rated 5 out of 5 stars

Wonderful service, arrived packed well and safe, absolutely perfect quality, and delivered within the time scales. Planted out In my three potato bags that came with my order, only planted just over... See more

Company replied

Rated 5 out of 5 stars

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successf... See more

Company replied


Company details

  1. Seed Supplier

Written by the company

Home of Quality Seed Potatoes - The majority of the varieties are grown and dispatched directly from our farm. Certified seed potato producers. Online shop where you can find over 80 different seed potato varieties. We dispatch within 3 days or at a date to suit you. Specialist supplier of heritage, coloured flesh and organic seed potatoes. Purple potatoes, Blue potatoes, Red potatoes - we grow lots of different varieties as well as the more well-known. We are members of Safe Haven, ensuring top quality, disease-free seed potatoes. We are exclusive supplier of Sarpo and Mayan potato varieties. Family-owned business servicing farmers, market gardeners, allotment holders and gardeners for over 20 years. We take pride in every order from 6 tubers for a gardener to 60t for a farmer. We have a FAQ for all your potato needs and lively social media where we welcome your updates and questions on potato growing. #tiptoptatties


Contact info

4.8

Excellent

TrustScore 5 out of 5

466 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(466)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

efficient service - good products

Very pleased with the potatoes I received and they arrived in good condition and promptly.

9 December 2025
Potato House logo

Reply from Potato House

All good poits that we appreciate your feedback on! We're here if you have any questions over the growing period and we hope you get a good crop!

Rated 5 out of 5 stars

Potatoes arrived when they said they…

Potatoes arrived when they said they would and I was very pleased by their condition. The instructions I received were comprehensive and, as a novice gardener who has near to no experience of growing potatoes and am a little daunted by the prospect, I do feel more reassured. They also let you know to get in touch with any questions and sound genuinely interested in helping. 5 out of 5. Thank you!

9 December 2025
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Reply from Potato House

We are here to help and no question is too daft! (the answers hopefully won't be daft!) I see that you are on the new series of "how-to" and I hope you find that useful. Keep us updated as to how you get on - we love beginner stories!

Rated 5 out of 5 stars

Great selection at a reasonable cost

Great selection at a reasonable cost, with useful planting details and type descriptions.

31 December 2025
Unprompted review
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Reply from Potato House

Thank you for your lovely review! We're here for any questions all growing season and hope you get a great potato patch.

Rated 5 out of 5 stars

As always the seed potatoes are good…

As always the seed potatoes are good quality.
There was an issue with the delivery company.
Potato house were prompt, helpful and polite when I let them know and offered me re order if the delivery company did not sort it out.
Thank you to Amy for all her help.
I do now have the seed potatoes
Thank you

9 December 2025
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Reply from Potato House

Thank you for your lovely review! We will always sort out delivery problems for our customers - they are really few and far between with most parcels getting to their destination on time and intact.
We're here all season for any questions - the growing ones are generally easier than the delivery ones! We hope you get a great potato patch.

Rated 5 out of 5 stars

Delivered ok

Delivered ok. Will wait to plant them before we can give a full response.

9 December 2025
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Reply from Potato House

We're here for any questions you have over the growing season - chits away!

Rated 5 out of 5 stars

Excellent service

2 December 2025
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Reply from Potato House

thank you! It doesn't stop with your delivery - we're here to help you get a great potato patch.

Rated 5 out of 5 stars

No probs

Used Potato House for a few year's, no complaints at all

9 December 2025
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Reply from Potato House

Thank you! We are looking forward to seeing how you get on with your selection for this year.

Rated 5 out of 5 stars

Fabulous products and great customer…

Fabulous products and great customer service thank you for sorting out the issues relating to delivery on the IoM too!

2 December 2025
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Reply from Potato House

The IoM is a place we love to ship to - we are always grateful for any feedback on couriers used for here.
We are looking forward to hearing how you get on this year, we're here for any questions.

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. Had the variety I wanted. Arrived in December so plenty of time to chit.

2 December 2025
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Reply from Potato House

We're looking forward to hearing how you get on with your potatoes! We're here all season for questions.

Rated 5 out of 5 stars

Heidi Red seed potatoes.

Straightforward, efficient ordering. Delivered as expected. Packed well. Seed potatoes of good size & excellent quality.

2 December 2025
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Reply from Potato House

We look forward to hearing how you get on with the Heidi Red! We're here for any questions.

Rated 5 out of 5 stars

Seed Tatties

First used Potato House in 2021, and have found the quality of seed potato, together with their order management second to none. Added to that the quality of seed has produced some stunning results that have well exceeded expectations.
Now when ordering and purchasing my seed potatoes I look no further than The Potato House.

28 October 2025
Unprompted review
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Reply from Potato House

thank you for your kind words and custom! We are looking forward to seeing what you grow in 2026.

Rated 5 out of 5 stars

Excellent choice

Excellent choice, good price, helpful information re planting, type etc.

21 July 2025
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Reply from Potato House

Thank you for your kind words! We look forward to seeing what you grow in 2026.

Rated 4 out of 5 stars

Good quality but perhaps expensive

Seed potatoes look good, but I hadn't twigged until I opened the bag just how expensive they were - £26 for 1.5Kg (two lots of 9 potatoes). When they said 9 potatoes, they really meant 9, that is, 3 of each sort. My fault - I was in such a hurry to order that I didn't read the blurb properly. I understand that this reflects the extra cost of producing seed potatoes that are delayed so they'll crop at Christmas. The newsletters are useful and very informative.

1 September 2025
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Reply from Potato House

Thank you for taking the time to write a review. Although as some comments are about the postal service, I do not feel that our service warrants 3* and would like to address your concerns.

We work rurally and although most of our parcels arrive in the time frame promised, unfortunately a few don't. Our parcels get picked up mid morning and sometimes can only get to Dundee (12 miles away) that evening and then start their journey properly the following day. I apologise that your parcel was one that took an extra day, however, this is obviously out of our control.

You ordered just after midnight on the Monday and the order was processed later that day and got to you 3 days later.

We try to be as clear as we can in all our listings and our patio packs have the following under the main blurb, before going on to list the prices with grow bags and discounts if you buy 2

Pick what option you would like from the pack size menu ⇓.
Tubers only (3 of each variety- 9 in total)– £14.50

This is then also listed on the confirmation page and email.

As a recent user I would like to invite you to comment on how this can be clearer.

Our prices include postage. Please also note that our summer planting potatoes have a premium, as we have kept them in cold storage throughout the spring. Incidentally, if you had bought a 6-pack of each of the 3 varieties, this would have been much cheaper. Time and packaging/label costs are both more for a net with 3 tubers.

Thank you for highlighting our newsletter. I see that you joined after your order and so will not be on the series of “how-to” – please let me know if you would like to go on this (the trigger is when the order is processed)

We’re here for any questions and hope that you get a great potato patch – let us know how you get on.

~~~~~~~~~~~
ETA
Thank you for changing your rating to 4*. We are looking forward to hearing how you get on with these.

Rated 5 out of 5 stars

I had an issue with delivery but as…

I had an issue with delivery but as soon as I contacted potatoe house my query was answered straight away and I received my item the next day. Excellent customer service.

28 August 2025
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Reply from Potato House

Thank you for your patience while we sorted out your replacement parcel. What a contrast - from not getting delivered, to arriving the following day! We obviously have no control over this part, but I will bask in the glory! I wish all parcels arrived the following day :)
I hope you get a great crop - we're here for any questions all season.

Rated 5 out of 5 stars

A satisfied customer!

Really a great service - very rapid delivery. Also, a large range of varieties available. I particularly like the info supplied, which continues after one's purchase. Can't let you know how successful they are as, of course, I haven't planted them yet. However, the ones I ordered last year were really good!

28 August 2025
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Reply from Potato House

Thank you for commenting on our after-sales information - this is a new service and we are so glad that our customers appreciate it.
Let us know if you have any questions over the growing period.

Rated 5 out of 5 stars

Always very helpfull

Always very helpfull
And always on time

18 August 2025
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Reply from Potato House

Thank you for that! We aim to have a quick turnaround and get our orders out when our customers ask. Let us know if you have any questions.

Rated 5 out of 5 stars

Excellent

Great service and price.
I'll be buying my seed potatoes from Potato house from now on

21 August 2025
Potato House logo

Reply from Potato House

We look forward to seeing what you will grow in 2026!

Rated 5 out of 5 stars

Potato House highly recommended

Easy to place order. Timely delivery. Potatoes a good hen's egg size and in good condition.

18 August 2025
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Reply from Potato House

Thank you on all counts! We hope you get a great potato patch - we're here for any questions.

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