We got the Post Office Travel Money Card for a cruise last year and we’re using it again for our holidays this year because it’s been so reliable. What you see is what you pay, with no extra card fees... See more
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Review summary
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Used Post Office Travel Money Card on a global trip earlier this year. Very easy to use, easy to top up and easy to check balances. Better than carrying lots of cash. I felt safer with my money. Could... See more
Company replied
Couldn't get a Monzo account unfortunately due to my address. Was recommended to use the Post Office Travel App (as I didn't want to use Revolut) and I have to say my experience was smooth sailing! Ma... See more
Company replied
Using a well respected brand & trusting that your money is safe is expected. The post office card is all of those & so easy to top up & check transactions within moments of that transaction being... See more
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Company details
Written by the company
The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.
Contact info
United Kingdom
- postoffice.co.uk/travel-money/card
4.1
Great
5K reviews
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Post Office Travel Money Card App Working Website has issues
Post Office Travel Money Card App Working Website has issues i can put my Email and password in and get one-time security code then i get this title "IndexOutOfRangeException" status 500 detail "Index was outside the bounds of the array." instance "/v1/customers/callback" Called them told to re add my card still get the Issues. and not heard back. I have tried different browsers and other pc and phone browser too
19 August 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Mr C Somers,
We’re sorry to hear you encountered error messages, we appreciate you flagging this.
We’ve reached out to gather more details from you to investigate further, you should receive an email shortly. Alternatively, please contact us on 0207 937 0280 or email info@postoffice.travelmoneycard.co.uk; we’d be happy to assist.
Post Office Travel Money Card
Not worth your time or money
The card did not work after trying it as 4 different places and then it is an absolute pain to try to get your money back off of the card and it turns out the exchange rate is so bad on it when I turned the currency back to pounds I'd lost £10 worth of money.
8 September 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Jack Pulford,
Thank you for taking the time to share your feedback. We’re very sorry to hear you experienced difficulties using your Travel Money Card while travelling.
In addition, we’re very sorry that the fees were unexpected and you have not received your referral bonus.
We’ve reached out via email, as we would like to investigate this further for you, please feel free to reply directly to that message.
Post Office Travel Money Card
Very easy to use when abroad
Very easy to use when abroad, and no hidden charges
9 September 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear CollectPlus Customer,
We really appreciate your review. It’s great to hear the card has been easy to use. We want managing your Travel Money Card to be as smooth as possible.
Post Office Travel Money Card
Easy to use card.
Easy to order a card, easy to Top Up via the App which is easy to navigate. Useful PIN reminder function in the App is great. The card works anywhere.
1 September 2026
Reply from Post Office Travel Money Card
Dear Andy Burton,
We really appreciate your review. It’s great to hear the card and app have been easy to use. We want managing your Travel Money Card to be as smooth as possible.
Post Office Travel Money Card
Perfect for holiday travel.
30 August 2026
Reply from Post Office Travel Money Card
Dear Ros,
Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.
Post Office Travel Money Card
Worked perfectly for me
Worked perfectly for me whilst on any of my European holidays. Whether it be a card payment or withdrawing cash.
Even used the currency converter on returning to the UK, so I was then able to use my card in UK shops and stores
7 September 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear David,
We're happy to hear that our card offered you a convenient way to manage your finances while abroad. Thank you for sharing your positive experience.
Thanks so much for your fantastic review. We’re thrilled you had a great experience. If you know someone who might also enjoy our Travel Money Card, you can refer them and earn up to £100, we’d love to welcome them. Just head to our website or the Post Office Travel Money app and search refer a friend.
Obtained a travel money card for my Holiday ! what a joke.
Obtained my travel money card from a local post office, downloaded the app, activated the card, noted my PIN and thought I was all set for my holiday!
Thought I would try my card at the airport going out, didn’t work! tried it on the airplane, didn’t work, tried it at the airport in Spain, didn’t work! tried it in a restaurant didn’t work, how embarrassing.
Gave up at this point and had to borrowed cash from a friend.
Would never use or trust this type of payment method again!
31 August 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Lisa,
We’ve reached out to gather more details from you to investigate further, you should receive an email shortly. Alternatively, please contact us on 0207 937 0280 or email info@postoffice.travelmoneycard.co.uk; we’d be happy to assist.
Post Office Travel Money Card
Easy to use and accepted everywhere
Easy to use and accepted everywhere
12 July 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Mr. Wilson,
We are so pleased to hear that you find our product easy to use and that it is accepted widely. Your positive feedback is greatly appreciated!
Post Office Travel Money Card
They didn't like the fact I was using…
They didn't like the fact I was using the card in this country for online purchases and told me to stop using it.
It was always a pain putting cash onto the card. The number of times I had to explain to counter staff how to do it was ridiculous.
19 June 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear John,
Thank you for your feedback. We’re sorry you weren’t satisfied. If you’d like to discuss your experience or need assistance, you can reach us on 0207 937 0280 or at info@postoffice.travelmoneycard.co.uk — we’re happy to help.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear Steven,
We're happy to hear that everything is working well for you. We appreciate your positive feedback!
Post Office Travel Money Card
Haven’t actually started using it yet.
2 September 2026
Reply from Post Office Travel Money Card
Dear Barbara,
Thank you for your feedback.
If you know anyone who’d benefit from our Travel Money Card, you can refer them and earn up to £100. Simply visit our website or the Post Office Travel Money app and search “refer a friend".
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear Doug,
We're happy to hear that you find our service convenient and easy to use.
Post Office Travel Money Card
Needed to log-in to Travel Money Card…
Needed to log-in to Travel Money Card but it would not recognise my password nor was able to send an email to re-set a password. Called customer services, helpful man, but did not resolve the issue. So, I will hopefully be able to withdraw final funds and never bother with a Post Office Travel Card again!
2 September 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Sylvia,
Thank you for letting us know. We’re sorry to hear you experienced issues with the web, this isn’t the experience we want for our customers.
Your feedback helps us identify areas for improvement, and we’ve passed it on to the relevant team to investigate further.
Thank you for sharing your thoughts. We’re sorry your experience didn’t meet expectations.
If you’d like to talk through any concerns or need assistance, please contact us on 0344 335 0109 or +44 20 79 37 02 80 from abroad lines or email info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear Catherine,
Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.
Post Office Travel Money Card
Travel App great experience
Couldn't get a Monzo account unfortunately due to my address. Was recommended to use the Post Office Travel App (as I didn't want to use Revolut) and I have to say my experience was smooth sailing! Managed to order the card, topped up in Euros, arrived in the post within 2 working days. Was able to add it to my Google Wallet and use it abroad with ease. The app showed my balance, transactions and the ability to top up. Wish it had a feature to upload photos of receipts for business travel as the photos get lost in my phone gallery to claim back expenses. So to have them all in one place would be great!
24 August 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Jamelia,
We're happy to hear that our card offered you a convenient way to manage your finances while abroad. Thank you for sharing your positive experience.
Feedback like this helps us keep improving and making it even better.
Post Office Travel Money Card
The member of staff who I dealt with…
The member of staff who I dealt with was very informative and took her time explaining how the card worked.
I went to four different countries and had no problems using the card in any of them.
18 August 2026
Reply from Post Office Travel Money Card
Dear Ruth,
Thanks for your kind words. It’s great to hear that our customer service made a difference. We strive to make every interaction helpful and enjoyable.
We're happy to hear that using the card abroad was easy for you.
Post office Travel Money Card
Did absolutely what it was supposed to
Did absolutely what it was supposed to, efficiently, without fuss. Use it every time we go abroad.
15 August 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Beegeeay,
We appreciate your positive feedback and that you find the card easy to use and load. It's great to know you're enjoying the Travel Money Card.
Thanks so much for your lovely review, it really means a lot to us. If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
Reply from Post Office Travel Money Card
Dear Jan,
We're happy to hear that our card offered you a convenient way to manage your finances and is easy to use. Thank you for sharing your positive experience.
If you know anyone who’d benefit from our Travel Money Card, you can refer them and earn up to £100. Simply visit our website or the Post Office Travel Money app and search “refer a friend".
Post Office Travel Money Card
Easy app to use
Easy app to use, good rates, never had any issues with it. Strongly recommend. Been using it for years now.
1 September 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Mrs A,
We appreciate your positive feedback and are happy you found our app/card easy to use. It is great that you are enjoying the experience.
Post Office Travel Money Card
Post office card review
I will never leave my post office card behind when I am on my trip ever again. Anyone going aboard for holiday should get one. Period!
20 July 2026
Unprompted review
Reply from Post Office Travel Money Card
Dear Belli,
Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.
Post Office Travel Money Card
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