I would like to thank PostNL Belgium for the excellent quality of the service provided. I am very satisfied with the professionalism, speed, organization and care shown throughout the delivery p... See more
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See what reviewers are saying
With PostNL you never know what to expect: will the package come when promised or not. Will it be delivered, will it be left behind at a random location? Or will PostNL decide to just give it to... See more
My goods arrived in perfect condition and on schedule. I've had the privilege of having the same delivery person for the past few weeks and all I can say is congratulations!
The delivery from PostNL was a mess. The driver never called, messaged or came at all, but he marked the delivery as unsuccessful, leaving me with the option of going 6km in the rain for a 9kg package... See more
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Company details
About PostNL België
Written by the company
Wij zijn PostNL, de bezorgers van iedereen
In België zorgen we er met meer dan 600 vaste medewerkers, zo’n 1.300 bezorgers in dienst bij 220 bezorgondernemers en 1.200 PostNL-punten voor dat pakjes snel, gemakkelijk en slim tot bij de mensen geraken.
Heb je inhoudelijke vragen of opmerkingen over de bezorging van je pakket?We staan voor je klaar op postnl.be/contact
Omwille van privacyoverwegingen reageren we op dit publieke platform niet inhoudelijk op vragen of opmerkingen.
** en français **En Belgique, tout le monde peut compter sur la livraison de colis par PostNL
Avec nos 600 collaborateurs et collaboratrices permanents, nos 1.300 livreurs employés par 220 entrepreneurs de livraison et nos 1.200 points PostNL, nous veillons à ce que chaque envoi parvienne facilement et efficacement à son destinataire.
Vous avez des questions de fond ou des commentaires sur la livraison de votre colis ?Nous sommes à votre disposition à l'adresse postnl.be/fr/contact
Pour des raisons de confidentialité, nous ne répondons pas aux questions ou aux commentaires en substance sur cette plateforme publique.
Contact info
www.postnl.be/contact, 2800, Mechelen, Belgium
- postnl.be
4.0
Great
180K reviews
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Very good 👍👍😊
19 October 2026
Fast and Exact
16 October 2026
I haven’t got all the things still waiting .
I haven’t got three thing that I ordered just two , still waiting for the third ordered object
15 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from PostNL België
Dear Elena,
Thank you very much for your message. From this I gather that you are not satisfied with our service. I am very sorry that we did not meet your expectations.
I can't help you on this website for privacy reasons. Therefore I suggest you contact our customer service. You can find them at www.postnl.be/en/contact/
Kind regards,
PostNL Belgium
Transparante communicatie en correcte…
Transparante communicatie en correcte levering .
16 October 2026
Excellent ///
16 October 2026
Good delivered.
16 October 2026
Delayed delivery and wet box
Delayed delivery by 1 day for no reason. Package box was wet and clearly was tainted by a colourful liquid.
16 October 2026
Reply from PostNL België
Dear Ivanova,
Thank you very much for your message. From this I gather that you are not satisfied with our service. I am very sorry that we did not meet your expectations.
I can't help you on this website for privacy reasons. Therefore I suggest you contact our customer service. You can find them at www.postnl.be/en/contact/
Kind regards,
PostNL Belgium
Not to trust at all
Not to trust at all. The delivery's saying that the package was delivered but they are not even coming to the address..
Terrible service, sorry
16 October 2026
Reply from PostNL België
Dear Kydrova,
Thank you very much for your message. From this I gather that you are not satisfied with our service. I am very sorry that we did not meet your expectations.
I can't help you on this website for privacy reasons. Therefore I suggest you contact our customer service. You can find them at www.postnl.be/en/contact/
Kind regards,
PostNL Belgium
Service is good!
16 October 2026
Top and Professional!!!
16 October 2026
The package was delivered to the next…
The package was delivered to the next building. Luckily someone brought it to me.
16 October 2026
Take a good care, guys, I know it’s a tough job!
Great staff, very friendly and fast delivery!
16 October 2026
The order arrived on time but you…
The order arrived on time but you should inform us before as the order infront of the door and no one was avaliable at house. And the order was an iPhone. So, There is probability of missing it .
Thank you
16 October 2026
package delivered at wrong address
My package was delivered to the wrong address which was 3 streets further. Luckily the owners of that house were so nice to bring the package to our address.
PostNL very disappointed on this one!
16 October 2026
Reply from PostNL België
Dear Gyneva,
Thank you very much for your message. From this I gather that you are not satisfied with our service. I am very sorry that we did not meet your expectations.
I can't help you on this website for privacy reasons. Therefore I suggest you contact our customer service. You can find them at www.postnl.be/en/contact/
Kind regards,
PostNL Belgium
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