If I could leave less than 1 star I would... the time and effort spent trying to claim my recent order (#4766358). I still haven't received it after a horrible 3 attempts from BROAD REACH/ASENDIA. S... See more
Company replied
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See what reviewers are saying
Quality of item is very good, packaging was protective and item was easy to put together. Only issue was tracking, but that was beyond their control. 3rd party they used took days to deliver package d... See more
I love all my new pictures! Great sale, easy to navigate website, lots of options (sizing & colours) and free shipping! Really enjoyed putting them up. I will definitely be ordering again when I redo... See more
The post store is a great idea / way to find fun art to spruce up your home or space - either frame the prints, pin them up or put them anywhere you like knowing how easy to are to order, set up!!... See more
3.7
Average
744 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Great Product and Service
The poster arrived on time and very well packaged.
The quality of print and paper is impressive.
28 February 2025
Quick shipping and nice product
28 February 2025
received my order on time and loved the…
received my order on time and loved the production of the posters
21 February 2025
Great experience
Great experience; beautiful poster and frame; both arrived in perfect condition and in a very timely manner.
16 February 2025
Poster prints are beautiful
Poster prints are beautiful.
Light weight with the frames.
Very happy
22 February 2025
Hello
Hello, couldn’t get a straight answer on delivery date, it took about 15 days instead of 5-6 and then the wrong item came.
You then sent the right item within 5 days.
15 February 2025
Reply from Posterstore
Hi,
We sincerely apologize for the delay in the delivery of your parcel. We understand how important timely delivery is, and we strive to ensure that every order arrives as quickly as possible.
Delays can be frustrating, especially when you’re eager to receive your order. While we work closely with our shipping partners to minimize disruptions, unforeseen circumstances can sometimes occur. Please rest assured that we are continually reviewing our logistics processes to improve your experience.
Your feedback is invaluable to us, and we take it seriously as we aim to enhance our services. If you have any further concerns or need assistance, please reach out to our Customer Service team. We are committed to resolving any issues and ensuring your satisfaction.
Thank you for your understanding and patience. We appreciate your support and hope to serve you better in the future.
POSTER STORE
The frames are nice and thick
The frames are nice and thick. It came with lots of dust that got stuck on the acrylic glass and wiping them both scratched the glass and gave me splinters.
16 February 2025
Reply from Posterstore
Hi Abirami,
We're sorry to hear your frames arrived damaged. While we carefully choose our packaging to ensure safe delivery, occasional damage can still occur during transit. We apologize for any inconvenience this has caused and appreciate your understanding.
We can see that you are already in contact with one of our customer service agents, who will provide you the best solution for your concern.
Thank you for your patience. We look forward to assisting you and ensuring your satisfaction.
POSTER STORE
There was a miscommunication about the…
There was a miscommunication about the timeline of delivery however the product is very beautiful.
13 February 2025
Item arrived late and damaged
6 February 2025
Reply from Posterstore
Hi Michelle,
We’re very sorry to hear your order was damaged during transit. We take great care to package all orders securely, using durable tubes or flat packaging based on the order’s size and nature. Our goal is to protect your items with high-quality materials, and we regret that this wasn’t your experience.
As we couldn't find any contact information with your review, please reach out to our Customer Service team directly. This will help us resolve the issue promptly and find the best solution for you.
Thank you for your understanding. We look forward to assisting you and ensuring your satisfaction.
Team Poster Store
Great products…
Poster and frames arrived in a timely fashion. Frames were easy to use and the prints I inserted look professionally installed.
8 February 2025
Not the Quality of a Poster
These are not the type of posters I expected. The paper is stiff and lightweight. I was expecting the heavy, more pliable traditional poster paper. Also, the colour saturation, contrast, and sharpness are not there causing the pictures to appear washed out. It looks like they were printed on someone’s home printer. This was a waste of my money, and I will not order from here again. I gave two stars because of the decent selection of pictures, the communication regarding shipping, and the fact that I did receive something.
6 February 2025
Reply from Posterstore
Hi Sheryl,
We are truly sorry to hear that our prints did not meet your expectations. We take great pride in the quality of our artwork and materials, ensuring that each piece is produced to the highest standard. All of our prints are crafted on 200g/m² uncoated, age-resistant paper, designed to provide a premium, long-lasting finish. The matte surface not only prevents glare but also enhances the overall appearance of the artwork, giving it a refined and elegant look.
If you believe that the quality of your print may have been compromised due to a defect, we would be more than happy to assist you further. Please reach out to us via the contact page on our website, and our Customer Service team will be glad to help resolve the issue. We want to ensure that you are completely satisfied with your purchase and are committed to making things right for you.
Thank you for bringing this to our attention, and we look forward to assisting you further.
Team Poster Store
Nice quality. Love it!
The delivery was as promised. The prints look good. The color on paper match the ones on site.
4 February 2025
Good experience
Chose a lovely brushstroke b & w poster. Came quickly. The frame and poster look great hanging in my bathroom.
3 February 2025
Picture Frame
the product and the quick and efficient service and of course the great price.
5 February 2025
Very polite customer service
Very polite customer service. When my product was damaged they sent a replacement with no trouble.
31 January 2025
Our poster arrived in perfect condition…
Our poster arrived in perfect condition as the packaging was amazing. It looks better than expected! Look forward to getting new ones soon. Thanks 😊
2 February 2025
Quick delivery and packaged well
30 January 2025
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