Banner for Posterlounge.com

Posterlounge.com Reviews 1,576

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 132 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, including canvases, prints, and frames, often highlighting the excellent print quality and sturdy materials. Many people are also satisfied with the wide selection of products available and the overall user-friendly ordering process. However, some customers experienced issues with the delivery service, noting that it could be slow or that packages arrived damaged. A few other people also felt that the print quality was not always as sharp or vibrant as expected, especially for larger sizes, and some mentioned receiving items with minor defects like bent frames or chipped corners.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the great... See more

Quality

People report positive experiences with quality. Many customers praise the first-class quality of posters,... See more

Delivery service

Consumers find delivery service to be ambiguous. While many reviewers praise fast shipping, with some... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction with the ordering... See more

Customer service

Customers had ambiguous experiences with customer service. Some reviewers praised the politeness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great poster perfect in every way only thing that let it down was the couriers Geniki who don't deliver and don't tell you the parcel has arrived so I had to do a lot of tracking to find where my post... See more

Rated 4 out of 5 stars

Fabulous Canvas, good quality and arrived to me from overseas in good condition. The Canvas did take about 3 weeks to arrive but that was down to... See more

Rated 4 out of 5 stars

Wide variety of designs and especially when they have a Sale you can get some high-quality deals. Got 6 framed Posters and apart from one Frame being slightly damaged (could fix it myself quickly) eve... See more

Rated 4 out of 5 stars

User friendly website. Good choice of products. Easy checkout. Good communication post order. I dropped one star due to length of delivery from order. Product is of very good quality


Company details

  1. Decoration and Interior Design Store
  2. Art Gallery
  3. Artist
  4. Picture Frame Shop
  5. Poster Store
  6. Wallpaper Store

About Posterlounge.com

Written by the company

posterlounge-image

Wall art for every taste


We’ve been the specialist for wall art and wall decorations for over 20 years. In our online shop, you will find over 80,000 designs ranging from classic paintings to modern works of art. So, no matter whether you prefer a minimalist look or something more opulent, we have the perfect print for your wall.

Our prints are produced in our own art print house in Germany. We use only high-quality materials and rely on resource-efficient production processes. This means you can be sure you’re getting a high-quality product, that’s sustainable, too.

We deliver our prints to almost all European countries, making it easy for you to enjoy your favourite artwork in your home.

Visit us today and be inspired by our variety of wall art.

Discover now

What we offer

Written by the company

A wide range of products
✔️ Over 80,000 designs for every taste ✔️ Perfect wall art for any room ✔️ Modern and classic art for every style
Quality is important to us
✔️ High-quality prints on demand ✔️ ‘Made in Germany’: we have our own art print house ✔️ Quality that you see and feel
Frames and in-house framing
✔️ High-quality frames made of wood and aluminium ✔️ Different colours and sizes ✔️ We frame your print in our own frame manufacture
Customer service
✔️ We’re there for you – before, during and after your purchase ✔️ Personalised advice and support
Delivery and warranty
✔️ Your prints delivered to your home, safely and securely ✔️ Affordable shipping costs and secure packaging ✔️ 100-day return policy

Our promise

Shop without risk!

Shop without risk!
✔️ Our 100-day return policy gives you the reassurance you need that you’ll find the perfect print for your wall.
✔️ You can return your print to us within 100 days of receipt, without giving any reason.
✔️ Returns are free of charge.

Contact info

10% off at Posterlounge

Use the discount code TP10EXTRA and save on your next order!

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still no poster 1 month later

A month and a half later, I'm still waiting for my poster. What a mess!

3 March 2025
Unprompted review
Posterlounge.com logo

Reply from Posterlounge.com

Hello Carlos,

Thank you for your feedback! 

We are very sorry to hear that your order has not arrived yet.

According to the tracking information, your package is scheduled for delivery on March 5th between 11:00 and 15:00. 

If the package has not been delivered by tomorrow, we will immediately contact the shipping provider to investigate the issue. Please let us know if you would prefer a replacement or a refund in case the package cannot be located.

We sincerely apologize for the inconvenience and appreciate your patience. Please feel free to contact our customer service at support@posterlounge.com or +49 341 33 97 59 00 (Mon.–Fri., 10 a.m.–4 p.m. CET) for further assistance.

Best regards,
Your Posterlounge Team

Rated 1 out of 5 stars

I did not get my order.

Thank you for sending me my order. It was slower than expected, but finally arrived on 1 March.

21 February 2025
Posterlounge.com logo

Reply from Posterlounge.com

Hi Kriszta Laszlo,

thank you for your feedback! We’re glad to hear that your order finally arrived. 

We’re sorry that the delivery took longer than expected and appreciate your patience.

If you have any further questions, feel free to reach out to us at support@posterlounge.co.uk.

Best regards,

Your Posterlounge Team

Rated 5 out of 5 stars

Great selection

Great selection, lots of frame choices and very good delivery service. Worth pointing out that canvas picture frame option are easier to hang and much lighter than the acrilic option

17 February 2025
Rated 5 out of 5 stars

Quality Prints

Fast delivery. Excellent quality prints.
Just what I wanted. I will definitely use Poster lounge again.

15 February 2025
Rated 5 out of 5 stars

Top marks for this supplier of art prints for the home

My wife and I were looking for some artwork as a focal point for the living room in our new home. We were impressed by the vast range of paintings on the Posterlounge website and by the number of formats and sizes available. We opted for a canvas print of an early 20th century French painting, which came impressively packaged, all the way from Leipzig, and we are very pleased with our purchase. We would have no hesitation in using the company again.

29 January 2025
Unprompted review
Rated 5 out of 5 stars

I received what I purchased

The poster I received was exactly what I purchased: the right size, good quality paper, vivid colours and clarity. And thanks to the right packaging, it arrived in one piece, no creases or wrinkles.

1 February 2025
Rated 5 out of 5 stars

Fabulous vibrant colours

Fabulous vibrant colours. We ordered 2 prints from posterlounge, not knowing that they were German based, and have not been disappointed. The prints arrived within the estimated delivery time, the communication was great and the items packaged well. They look fabulous framed and on the wall.

7 February 2025
Unprompted review
Rated 1 out of 5 stars

Ludicrously poor image quality!

Received a very poor print for what cost me around €60.
The image looks like it was saved as a jpeg in Photoshop with an 8 of our 12 image quality file. Complete trash!
I emailed Posterlounge to complain about this, and they responded with "A re-examination of the image motif on our part has shown that the part of the image you are complaining about in your email is an integral part of the motif. This can also be seen from the motif preview on our website."

It's NOT "part of the motif", it's a compressed jpeg image. Shame on you.

29 January 2025
Unprompted review
Posterlounge.com logo

Reply from Posterlounge.com

Hello Bobby,

Thank you for your feedback. 

We are very sorry that the print did not meet your expectations.

Please rest assured that we take all inquiries regarding image quality very seriously and carefully review every case. We understand that you are dissatisfied with our response, but after thoroughly examining the file, we confirmed that the details in question are indeed part of the original motif, as displayed in the preview on our website.

However, we want you to be completely satisfied with your purchase. If you are still unhappy with your print, please reach out to our customer service again so we can find a suitable solution together.

We sincerely apologize for any frustration this has caused and appreciate your understanding.

Best regards,
Your Posterlounge Team

Rated 3 out of 5 stars

Corners slightly damaged

The picture looks good however the protective “cushions” that were supposed to be on the corners of the picture mostly were not, resulting in small damages there from the transport i assume. It’s not so bad that’s why its not worth for me to send it back but i’d recommend u do a quality check there.

2 February 2025
Posterlounge.com logo

Reply from Posterlounge.com

Hello Daniel,

Thank you for your feedback. 

We're glad to hear that you like the picture, but we’re truly sorry that it arrived with minor damages. Your recommendation regarding the protective packaging is very valuable to us, and we will certainly pass this on to our team for review.

Even if you don’t wish to return the item, we’d still like to find a satisfactory solution for you. We’ve already reached out to you directly to discuss this further.

We sincerely apologise for any inconveniences caused.

Best regards,
Your Posterlounge Team

Rated 5 out of 5 stars

A truly Wonderful experience from start…

A truly Wonderful experience from start to finish

The Product

Large Size Print of Snowy Owl Hunting

Astonishing Detail ! not only that, the Packaging was extremely good !

The attention to detail, in so far as paperwork was concerned, was remarkable ! I received no less than three Invoice Copies ( very thorough )

The actual Packaging was First Class as of course was the Print Itself. Its production showed a very skilled Team to produce such a quality image, of considerable size !

Details and definition were superb ! it looks excellent on my wall Framed I will definitely order more prints from this company

This was my first purchase from this Company I am impressed, so much , I will definitely be using them again ! the Product Description was SPOT ON !!! and would not hesitate to recommend them. Ordering was straightforward. It appears they not only pay attention to " detail " in the Prints themselves, there attention to Administration Detail is above and beyond

The Purchase has been wonderful and I'm certainly a very very very satisfied customer !

Thank You Posterlounge from

Terry ( UK Customer )

20 January 2025
Unprompted review
Rated 5 out of 5 stars

All good, thank you. Will order from you again :)

All good, thank you.
The packaging could have been better however, box was even damaged. Luckily the product inside was not affected. I like that in case of painting replicas the aspect ratio of the original is kept (I found other companies printing paintings which do not keep the aspect ratio of the original).

18 January 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look