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Postaly Reviews 179

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TrustScore 4 out of 5

4.2

Mailing Service
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Rated 5 out of 5 stars

Ordered a postcard with Postaly, I had a few questions so I contacted their customer service. They replied to all my questions very proffesionaly. Will use again. Michael

Company replied

Rated 5 out of 5 stars

I've never written to a celebrity before, but wanted to extend compassion to an individual facing health challenges. I liked the idea of a personal letter being sent and used Postalie. I woke up in th... See more

Rated 1 out of 5 stars

I have to say that your CAPTCHA is terrible. Every time the CAPTCHA appears, it is incomplete. Whether it's on your phone or on your computer. So every time I verify it, I always have to rely on luck,... See more

Company replied

Rated 5 out of 5 stars

Postaly's website is simple and easy to use and appears to be serious and trustworthy. It pleases me that there is platform that allows for contact with otherwise "difficult to reach" people. I would... See more

Company details

  1. Mailing Service

Written by the company

Postaly (formerly: postalie.com) is the first social network on paper. We help people connect with their loved ones by sending real postcards or send letters anywhere, privately and securely.

Contact info

4.2

Great

TrustScore 4 out of 5

179 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Easy to use

Easy to use, I recommend

28 January 2026
Unprompted review
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Reply from Postaly

Thank you Laura for your kind words. Appreciate it :-)

Alex from Postaly

Rated 5 out of 5 stars

Ordered a postcard with Postaly

Ordered a postcard with Postaly, I had a few questions so I contacted their customer service. They replied to all my questions very proffesionaly. Will use again.

Michael

5 January 2026
Unprompted review
Postaly logo

Reply from Postaly

Thank you for the kind review Michael and lovely speaking with you :-)

Alex from Postaly

Rated 5 out of 5 stars

I wrote to my true friend and tennis…

I wrote to my true friend and tennis star Rafael Nadal, my first letter to more sincere type. To actual celebrities, I tend to search and find actual addresses and try to send it to them. Happy new year 2024

13 March 2024
Unprompted review
Rated 5 out of 5 stars

User friendly

User friendly! I hope the recipient receives the letter! It is a great service to use. I recommend this app
PCF

17 January 2024
Unprompted review
Rated 5 out of 5 stars

Postaly's website is simple and easy to use

Postaly's website is simple and easy to use and appears to be serious and trustworthy. It pleases me that there is platform that allows for contact with otherwise "difficult to reach" people. I would like to receive a message stating my letter was delivered, for information sake, but not sure if Postaly does this. Thank you.

11 July 2023
Unprompted review
Rated 4 out of 5 stars

The good, the bad, and the good

EDIT: After posting this review I heard from Postalie. Apparently mine and several other emails got marked as spam. They have offered to send another postcard to my student. I appreciate their response to this review.

After originally posting a very positive review for this company, I am now forced to post a negative one. When I originally posted the positive one they were quick to respond and asked me to repost it on this website. Now that I am having an issue with the post card I cannot get ANY RESPONSE. I sent an email on 6/8 regarding the postcard I ordered on 5/23. My student has NOT received the postcard and is so very saddened. I have asked for tracking information and cannot get a response. Buyer beware!

22 May 2023
Unprompted review
Rated 5 out of 5 stars

AMAZING!

Before i wanted to submit a review i wanted to make sure my postcard arrives and it DID !! I sent it from USA to Europe!! Thank you so much. What a great idea and service! I will be using your services from now on. Im very satisfied with everything. Thank you again for this wonderful site!

21 April 2023
Unprompted review

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