I was on this site years ago when most were HIV positive. Now it's overrun with those that "supposedly" have HSV (Herpes) in some form and fakes, scammers, grifters and most women are rude and have no... See more
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Like all online dating sites, PS is nothing but a waste of time for good men with good intentions. That's just a 'gimme' these days. However, the large 'pool' of users they claim includes (in my opini... See more
Company replied
This is also a review of the reviews for Positive Singles. Many of the reviews here are bogus - fake endorsements for Positive Singles. The way they are written are completely disingenuous. That in... See more
Company replied
This Website is for herpes singles, I believe this one will be the leading website in this field. It is easier to start a conversation than any other herpes dating sites, especially for HSV singles li... See more
Company details
Written by the company
The World's Largest Confidential Herpes & STD Community. For Dating, Friendship, Care & Support Since 2001.
Contact info
Dufferin Street 8707, L4J, Vaughan, Canada
- positivesingles.com
1.7
Bad
21 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If you want to get your soul crushed…
If you want to get your soul crushed sign up immediately. Just go on a decent site with decent people, have the akward conversation and hope for the best.
12 June 2026
Unprompted review
Terrible, unless you wanna give away money to scammers
I was on this site years ago when most were HIV positive. Now it's overrun with those that "supposedly" have HSV (Herpes) in some form and fakes, scammers, grifters and most women are rude and have no manners. Found multiple accounts for the same person but different user names that use the same pics. How this site claims to be #1 is beyond me. Maybe #1 in scammers and grifters, but not for matches. AVOID AT ALL COST!!!
28 April 2026
Unprompted review
it's trash
it's trash! basically impossible to talk to anyone with paying a premium subscription, it's ridiculous!! feels like a black mirror episode.
9 March 2026
Unprompted review
Reply from PositiveSingles.com
Dear Member,
We’re sorry to hear you feel this way. We understand your frustration regarding messaging limitations.
As a Standard member, you can still use several free features on the platform, including browsing profiles, matching, Flames, Winks, comments, and replying to messages from Premium members. A Premium membership is only required to start new conversations freely with other members.
Our goal is to provide a safe and active community while continuing to improve the overall experience for all users.
Positive Singles Has A 2 Star Rating For Many Reasons. Here's Another.
Like all online dating sites, PS is nothing but a waste of time for good men with good intentions. That's just a 'gimme' these days. However, the large 'pool' of users they claim includes (in my opinion, after having reported hundreds of them) a very large percentage of scam/fraud accounts. In my "Discover" feed today alone, those made up 25-30% of the total - and I'm using search filters! Read that again. At least 1 in 4 women's profiles are totally fake! PS does NOT filter for these and in addition to wasting one's time on these sausage fest sites as is, we the PS customers get the added benefit of having to pay (a LOT) to filter their content for them.
13 September 2025
Unprompted review
Reply from PositiveSingles.com
Dear Member,
We’re sorry to hear about your experience, and we understand your concerns regarding fake or suspicious profiles.
Creating a safe and genuine community is very important to us. We actively monitor the platform using automated systems and manual reviews to detect and remove scam or fraudulent accounts, and we also investigate all reports submitted by members. While no platform can prevent every bad actor immediately, we are continuously improving our detection and verification processes.
We also appreciate you taking the time to report suspicious profiles. User reports play an important role in helping us identify and remove accounts that violate our policies.
In addition, you can continue using search filters and safety features such as blocking and reporting to help customize your experience. We understand your frustration and will share your feedback with our team as we continue working to improve the quality and safety of the community.
I've been a premium member of PS on and…
I've been a premium member of PS on and off for a number of years. There is definitely fake profiles on this site, and I would go so far as to say at least 50% are! I did an experiment by messaging around 30 woman, and guess what? Not 1 off these women even looked at my profile, even weeks and months afterwards. Once my membership is over I certainly will not use PS ever again.
1 June 2025
Unprompted review
Reply from PositiveSingles.com
Dear Member,
We’re sorry to hear that your experience did not meet your expectations.
We understand how discouraging it can feel when messages do not receive responses or profile views. However, a lack of replies does not necessarily mean the profiles are fake, as many members may not log in regularly, may be inactive for periods of time, or may choose not to respond for personal reasons.
At the same time, we take concerns about fake or suspicious accounts very seriously. Our team continuously works to identify and remove accounts that violate our policies through automated systems, manual reviews, and member reports.
We truly appreciate you sharing your experience and feedback. Comments like yours help us continue improving the platform, community quality, and overall user experience for all members.
Manipulating people!
I recently subscribed to a one-month membership after receiving likes that I couldn’t view, only to discover they were from overseas. My settings are set to Australia only, yet these likes still appeared. They conveniently showed up after my subscription ended, seemingly to entice me to subscribe again—and it worked! They manipulated me into believing I had numerous likes from within my country just to get me to resubscribe. This is one of the most deceptive tricks I’ve ever encountered. Manipulating people's emotions for profit is disgraceful. The lies and deceitful practices of this application will inevitably come back to them in kind!
28 December 2024
Unprompted review
Reply from PositiveSingles.com
Dear Member,
Thank you for sharing your experience. We deeply regret that you feel this way and want to assure you that transparency and user trust are very important to us.
To address your concerns:
Likes from Overseas: Likes you receive can sometimes come from users outside your preferred location settings. Setting a distance range on your profile is a way to display your preferences to other users and for our system to recommend matches accordingly. However, it doesn't prevent users outside of that range from liking you. We understand this can be frustrating and are exploring ways to improve this feature.
Subscription Timing: We do not intentionally time likes to influence subscriptions. The visibility of likes depends on user activity and timing rather than manipulative practices.
Your feedback is invaluable in helping us improve our services. If you'd like to discuss this further or have specific suggestions, please contact our support team directly. We’re here to assist and ensure your experience is positive.
Thank you for giving us the opportunity to address this, and we hope to regain your trust.
Over priced premium
Over priced premium, to many scammers and honestly they push fake account views to trigger you to buy premium do not fall for corporate greed that consumes money from people trying to find a honest relationship.
16 December 2024
Unprompted review
Reply from PositiveSingles.com
Dear Member,
Thank you for sharing your feedback. We're sorry to hear about your experience. We strive to provide a secure and genuine platform for building connections.
To address your concerns:
Premium Features: Our premium membership offers enhanced features to improve your experience, and we work to ensure it's worth the value.
Scammers: We have strict measures in place to detect and hold fake profiles. If you encounter any suspicious activity, please report it directly through the app so our team can take action promptly.
Profile Views: We do not use fake accounts or artificially generate views. Your profile visibility is influenced by your activity and preferences.
We truly value your input and are committed to continuously improving. If you'd like to discuss further or share specific issues, feel free to reach out to our support team directly.
Help me find friends who can share my…
Help me find friends who can share my lonely situation. Many HSV singles here. I like their chatroom feature, very active and friendly.
3 October 2023
Unprompted review
All changed when I found this site.
All felt hopeless when I got my herpes diagnosis but when I found out about this website, it all changed. Met an amazing man there. We'll stay on this site. Because it's not only a dating site, but also a support community.
3 July 2023
Unprompted review
this site really helps after the…
this site really helps after the positive result, everyone here is just like me, and I feel welcomed and surrounded by warm and support.
22 May 2023
Unprompted review
meet interesting people and chat with them
I have been using this site for a year and met a lot of people who are funny and cute, but I never met them offline because I was afraid, now I changed my mind and want to try to meet in reality, This may be more conducive to our communication.
23 September 2022
Unprompted review
Fake money grabbing app.
Just paid them money to be “premium”. And only have access to 12 guys and one is in my city when they claimed two million users.
24 January 2023
Unprompted review
Reply from PositiveSingles.com
Dear Member,
Thank you very much for choosing PositiveSingles.com!
There currently might not be enough users in your area. However, we are getting many new users everyday. Also, we have been devoting a lot of time to improving our product!
So we sincerely ask you to be patient and wait for more users to join us. Maybe next time when you open PositiveSingles.com, there will be more members in your area.
They're real guys, more than most apps
So, this is literally the only dating app where I've met multiple matches in person. The downside is it's really so the men can have sex without disclosure. I've been on them all, paid for them all and met ONE person on Match and ONE on eHarmony. The rest were loaded with fakes. The guys I met were very nice and respectful but nonetheless they aren't looking to date despite what their profile says. I recommend the site and paying but just know it'll be hard to find love.
1 March 2022
Unprompted review
One big romance scam
Positive singles is one large romance scam. It is full of fake profiles which are planted by positive singles to have small conversations with you. The charge large money and then give you fake conversations. There are some real profiles on it but not many. There's probably five males for every female
11 January 2023
Unprompted review
Reply from PositiveSingles.com
Dear Member,
Thank you very much for choosing PositiveSingles.com!
We review each profile, but we may make some mistakes some time. If you find any suspicious profile, please report it to us at support@positivesingles.com. We will invesgitate it carefully.
nothing but scammers all over the site
nothing but scammers all over the site. This website is owned by a Chinese national. All workers are based in CHina and really don't care and have no clue how to spot a scammer profile. They use to reward users for reporting them but not anymore. Nothing but greed. If you read all the 5 star reviews here on Trustpilot they are paid fake reviews by positivesingles workers. As you can see they are all writing in broken English because they are all based in Communist China. They claim to be a Silicon Valley Company. LOL, maybe their mailbox rental is in Silicone Valley. You have been warned.
21 October 2021
Unprompted review
Reply from PositiveSingles.com
For more than 23 years, Positivesingles has been a trusted and reliable brand within the online herpes community. Its long-standing presence has solidified its position as a leader in providing support and connections for individuals facing this common condition.
As a multinational corporation, Positivesingles has established local offices in key locations such as the USA, Canada, and Singapore, ensuring that its services are accessible to a diverse range of users.
It's important to note that as of now, Positivesingles does not have an office in China. However, its global reach and commitment to serving communities worldwide remain unwavering. By offering localized support through its offices in various countries, Positivesingles demonstrates its dedication to meeting the unique needs of its members across different regions.
PositiveSingles.com takes the safety and security of its members seriously, with a dedicated customer team overseeing the platform for over a decade.
Our vigilant efforts ensure that potential scammers are closely monitored and promptly addressed. If you come across any profiles that raise suspicion, we highly encourage you to report them to the customer service team.
Within a remarkably efficient timeframe of just four hours, the customer team will take immediate action to block these fraudulent profiles, safeguarding the integrity of the community.
Additionally, PositiveSingles.com offers another convenient option for members to contact the online customer support team. Our highly responsive and efficient service ensures that any reports or concerns are addressed promptly, often within a matter of minutes.
This dedication to swift action further reinforces the commitment to maintaining a secure and trustworthy environment for all users.
Bogus reviews here.
This is also a review of the reviews for Positive Singles. Many of the reviews here are bogus - fake endorsements for Positive Singles. The way they are written are completely disingenuous. That in itself reflects poorly on the dating site.
The quality of the people on PS seems to be quite low, and the geographical filters don't seem to work.
15 July 2021
Unprompted review
Reply from PositiveSingles.com
If you have any problems about geographical filters, we encourage you to reach out to our dedicated customer service team at 1-416-628-1072 / 1-833-408-2593 (Toll-Free) or via email at support@PositiveSingles.com. Rest assured that we prioritize prompt resolutions, aiming to address your concerns within 24 hours.
In the realm of dating websites and apps, it's important to acknowledge that there may be some individuals who do not have the best intentions. However, it's crucial to remain patient and take proactive steps to filter out these individuals. By exercising caution and being mindful of your interactions, you can navigate the online dating landscape with greater confidence.
First and foremost, trust your instincts and be attentive to any red flags or suspicious behavior exhibited by other users. Take the time to thoroughly review their profiles and engage in meaningful conversations before sharing personal information or arranging meetups. Utilize the available features and tools provided by the dating platform to report any suspicious or inappropriate activity.
Additionally, take advantage of the search and filtering options offered by the website or app. These tools can help you narrow down your matches based on specific criteria, such as location, interests, or shared values. By utilizing these filters, you can enhance your chances of connecting with individuals who align with your preferences and intentions.
Remember, while there may be some bad apples in the online dating world, there are also genuine and sincere people seeking meaningful connections. By exercising patience, being vigilant, and utilizing the available resources, you can navigate through the online dating landscape while prioritizing your safety and well-being.
Can't log on at peak times
I have paid for a premium membership but cannot use the service. Most of the day, when I try and log on it won't connect. There's a window in the mid morning and late evening when I can get on. The rest of the time I reckon their server is overloaded. I have tried from multiple devices, and on wifi and data and it doesn't make any difference. I contacted PS customers services explaining the issue in full and attaching screenshots. They replied ' we can see you have logged on'. That was it! There's someone I want to give my phone number to on the site, but after that I will be cancelling my account. Shabby
5 June 2021
Unprompted review
Reply from PositiveSingles.com
For premium members, we encourage you to reach out to our dedicated customer service team at 1-416-628-1072 / 1-833-408-2593 (Toll-Free) or via email at support@PositiveSingles.com. Rest assured that we prioritize prompt resolutions, aiming to address your concerns within 24 hours.
Great dating sites for herpes
It is a great site for herpes. We can meet some same people on the site and start a conversation.
10 September 2020
Unprompted review
Dating site for HIV and STD positive singles
This Website is for herpes singles, I believe this one will be the leading website in this field. It is easier to start a conversation than any other herpes dating sites, especially for HSV singles like me. Clear interface, many people here. A very helpful app for people looking for herpes dating.
31 October 2019
Unprompted review
Positivesingles.com is a great platform…
Positivesingles.com is a great platform for us who live with STD to find support and love. I met my boyfriend on it and we are gonna get married next summer, so I personally would highly recommend positivesingles.
30 October 2019
Unprompted review
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