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Positive Lending Reviews 

517
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. The service provided is frequently described as outstanding, with many appreciating its efficiency and the ease of the overall process. Reviewers highlight the quick response times and clear communication, making the experience straightforward and stress-free. Many people also felt well-supported, noting the team went above and beyond to understand and accommodate their specific needs. Consumers frequently mentioned feeling informed at every step, with personalized attention making complex processes manageable. This dedication and expertise truly made a difference for users, leading to successful outcomes.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, knowledge, and efficiency. Many... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional customer service,... See more

Customer service

People report positive experiences with customer service, highlighting the exceptional support and... See more

Response time

Customers consistently note positive experiences with response times, highlighting that advisors are... See more

User experience

Reviewers consistently report positive feedback about the user experience, highlighting the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn't have asked for a better service or more support that we received from Positive Lending. Everyone we dealt with was so helpful and professional, but we must particularly thank Gillian for r... See more

Rated 5 out of 5 stars

All matters were dealt with in a professional manner for which I'm very grateful. The arrangement was finally instigated after a lot of grief for Ben and Mark caused by the inefficiency of the lend... See more

Rated 5 out of 5 stars

I passed a client to Brad to deal with a second charge. This particular client was keen to sort this out as quickly as possible and had already spoken to some other providers who were quite pushy in t... See more

Rated 5 out of 5 stars

I have recently had to arrange interim funding for a very important large payment I had to make quickly. Positive Lending have been wonderful towards this and I can say now that I can make it now. Not... See more


Company details

  1. Mortgage Broker
  2. Finance Broker

About Positive Lending

Written by the company

Founded in 2008 Positive Lending are industry leaders in Specialist Finance.

We are directly authorised by the Financial Conduct Authority and have won more than 25 industry awards in specialist finance.

Every year we arrange thousands of specialist loans for our customers, either directly or via 9000 mortgage brokers who recommend our services, so rest assured that you are in safe hands.

We can support with specialist lending solutions including:

  • Bridging loans
  • Second Charge Mortgages
  • Residential Mortgages
  • Buy to Let Mortgages
  • Commercial Mortgages
  • Development Finance
  • Equity Release and RIO

We have an unrivaled and extensive panel of lenders giving us the power to search the whole of the market and help find the perfect solution for your financial needs.

Our exceptional team are dedicated to supporting clients in making their property dreams a reality.

Visit our website

All the best Specialist Lending Solutions

Written by the company

Second Charge Mortgages
With a whole of market product range, exclusive products, transparent fees and superb service, we’re Positive we can find you the best second charge mortgage outcome for your clients; discover more and meet the team
Bridging Loans
Our bridging experts promise you the best rates on the market, AIPs in 4 hours, a specialist valuer panel who are selected for speed, expert bridging solicitors and focussed underwriters. When it comes to bridging, Positive is the packager of choice.
Specialist Residential and Buy to Let
For customers struggling to secure mortgages on the high street, our expert Mortgage Desk are on hand to help. So if you have a specialist residential or buy to let case that’s difficult to place, take a look at how we can help you.
Commercial Mortgages
Our team of lending experts give you access to a wide range of specialist lenders and private funders. When it comes to commercial mortgages; we’ll make sure your clients get the best outcomes available.
Development Finance
We ensure that we meet your clients’ project needs and deliver high returns for their investments through competitive pricing and prompt delivery of funds.
Equity Release & RIO
We have a great range of products designed to help current, and soon-to-be, retirees make the most of their finances – enjoying their funds and the equity that’s built up in their property.

Contact info

4.9

Excellent

TrustScore 5 out of 5

517 reviews

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4.9

All reviews

(517)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nick Shephard was amazing

Nick Shephard was amazing. Literally went the extra mile everyday to make sure the clients timescales and goals were met.
Constantly updating me daily to make sure I was informed.
Very impressed. Well done and thank you Nick

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Our experience with positive lending…

Our experience with positive lending was fabulous from start to completion we dealt with two people in the team Brad and Suzanne and I got to be honest and say that they were both so helpful explaining everything in clear detail and responding to any queries in super quick time all with a cheery positive disposition which made a very stressful time a lot less stressful. Thank you Brad and Suzanne for all your help your both a credit to your team I can’t highly recommend positive lending enough and they certainly live up to their name.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely pleased

I have been very pleased with the professionalism and support of both Alex Hamilton and Mark Shackleton. I owe them a debt of gratitude

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Happy client

From the initial introduction to the completion of my facility I have been extremely impressed by the efficiency of all involved at Positive Lending. They made very certain that I was very well informed about all aspects of the loan. I would have no reservations about recommending their services.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

When expertise and knowledge is needed....

We were treated with respect by both Alex Hamilton and Mark Shackle at Positive Lending and kept updated and well informed by both during our dealings with the company.
All hurdles we came across by 'others parties' involved in the transaction were expertly dealt with by both Alex and Mark to make the dealing run as smoothly as possible, going the extra mile when called for.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

They went the "extra mile"09 for me

started to try and get equity release in September 20024. I approached f0ur brokers and each told me that my house was in a commercial area, and that no lender would consider my property. By the time I was in contact with Positive lending i had given up hope. but they made the miracle happen. They went the extra mile for me, and found me a lender. If there were 6 stars, they would have from me.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Thank you James

I want to say a very, very huge thank you to James and Marie. I approached James when I was out of time to complete my purchase from an Auction. I had to convince James not to give up on me, and he did not. I got my bridging loan application approved and the funds within 3 days. From MJPP

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Bridging Loan

Great service from David Hounsell on a tricky bridging loan case involving borrowing on a property in the UK to fund a purchase abroad.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic support from both Georgia and Keiran

Initial enquiry was discussed over the phone. Solutions were then provided that day so that I could share these with my client. The team then arranged an appointment directly with the client and a recommendation was made.
The transaction completed 4 weeks later and my client was very happy with the outcome which saved him a significant amount of money each month

6 March 2026
Unprompted review
Rated 5 out of 5 stars

excellent service

We will definitely be using this service again in the future. Matthew Vincent really helped us out on our tight timeline project and made it all happen. 5 stars

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Positive Lending It does "What is says on the tin'!!

Positive Lending have enabled me to have a 2nd mortgage to carry out repairs to my property.
Throughout the whole process Gillian and Declan were extremely supportive with emails and phone calls to ensure that the quite complicated procedure went without a hitch.
If I ever need any further finance, they will be my first stop. I will also be recommending them to any family friend or colleague who need to arrange finance.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service which we can't recommend highly enough!

The service we received from Positive Lending was exemplary! Matt Vincent was professional, friendly, supportive and efficient throughout the whole complex process. Ours was a challenging case and Matt consistently went above and beyond to fight our corner whilst keeping us informed by email or phone at every step. He helped to push the process through quickly in the knowledge that a house purchase was at stake, even going so far as chasing solicitors and calmly reassuring our impatient agent.
I couldn’t rate Matt, or Positive Lending, more highly and will contact them again without hesitation if required in the future. Excellent work, with our sincere thanks.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

We’re getting our dream home ❤️

Both Alysha and Gillian were amazing. Our application process was so easy and they really took so much stress away. Our funds are for an entire house renovation on our new property and they really helped an extremely stressful time become just that bit easier and take a lot of work away from us. Thank you both! We get our dream home because of you ❤️

12 March 2026
Unprompted review

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