Posh Virtual Receptionists UK Reviews 35

I received a prompt response to my query and everything was resolved really quickly.

My POSH Experience. If you are needing a reception team for your business then please give POSH a call. They literally stand head and shoulders above their competitors. They get to know your business expectations and learn your booking system perfectly before going live. They communicate with you through every step and you get to know all the transactions that have taken place by access to the app. There is no tie in with a contract and they will even look after your bookings while you are on holiday. I contacted a large amount of virtual reception companies and POSH was the one that stood out. Pricing for the service was not ridiculous either which was a relief being a sole trader. They also offer a free trial period so you can find out how compatible you are with them. POSH... do not stop or change what you are doing because your service works perfectly and you knock the socks of all other virtual reception companies. My booking system is Goldie Appointfix and POSH navigated their way around it with complete ease. So if you are looking to ease your workload with a reception team just give POSH a call and speak to the team - you will not regret it.

Excellent service, very professional, efficient and friendly, would recommend

We’ve recently started working with POSH Virtual Receptionists UK and have been thoroughly impressed from day one. The service itself is excellent - responsive, professional, and tailored to our needs - but what really sets POSH apart is their outstanding customer support.

Every query has been met with speedy, detailed replies, and their team consistently goes the extra mile to ensure everything runs smoothly. A special mention to Peter, their Business Development Manager, whose friendly and proactive approach made onboarding seamless and enjoyable.

We’re looking forward to a long and successful working relationship with POSH, and wouldn’t hesitate to recommend them to others seeking a reliable, personable virtual receptionist service.

super polite and well spoken staff.

allows me to get on with work daily instead of taking needless calls from customers or sales

Have used this service for almost a year now and they have become such a valuable part of our company. Friendly call answerers and very professional. Would 100% recommend

Posh by name, Posh by nature - Top-notch service from these guys. I have used 4 different receptionist services in the past and finally settled on these. I didn't make it easy for them, as I wanted to ensure they could handle difficulty, and they passed the test. WELL DONE!

Immediate positive responses and superbly efficient and friendly staff.

Always a pleasure to deal with Tamsin and the Support team - they are always very responsive to requests

So far so good, the customer service are really nice and quick to help get the service exactly as we want it. We were always nervous about handing over our phone lines over to a separate company but these guys put our mind and rest and already feel like part of the team, highly recommend.

Thank you for the quick and easy set up, and for speaking directly with my phone provider to help set up the service. Already very impressed.

I'd highly recommend POSH for businesses interested in a professional and flexible virtual receptionist service. We've been really pleased with the service they have provided. The account team are highly attentive, responsive and professional. They listen carefully to our requirements and help design the best solution. The call handlers are professional and the information they provide to us is prompt and accurate. If there are issues, they are dealt with quickly. Overall great experience.

Very professional and responsive - exactly what I need as a small business owner.
They worked with me to create a call answering flow that suits my business and I've had no issues with it. Have had customers compliment those they've spoken to initially. Calls are answered 24/7 and the email summaries sent through immediately.

I had a great experience with this company. Their team was incredibly professional, patient, and handled a difficult situation with care and understanding. It was clear they truly value their customers and are committed to providing high-quality service, even in challenging circumstances.

A special thank you to Jennifer, who went above and beyond—her calm and courteous approach really stood out. It’s rare to come across a team that manages tough conversations with such grace.

Highly recommended for anyone looking for a trustworthy and reliable company.

Great service. I've been using them for a while now, really professional.

Very friendly & personable service. Highly recommend using this super helpful service

Not used this company or never will use them. This is another company who scrolls through certain websites or purchase email addresses from dodgy companies then spam us with their company info. I will be going back to the website that i believe they obtained my personal details from as i have received many more spam emails from other companies targeting the business i am in. getting ten similar emails everyday is frankly a pain in the a###.
I would also mention that spam marketing without my permission is illegal where posh.com will be added to the list of breaching GDPR regs.

As a high rated company here at NPP neuro group, we can not recommend POSH enough. This service has a huge impact on the company it's self answering numerous amounts of calls a day. The service is very reliable and professional and we will continue to use them.