PORTUGAL JEWELS Reviews 1,177

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beauty, quality, and craftsmanship, often highlighting the unique and culturally significant designs. Many consumers are delighted with the fast delivery service, noting that items arrive quickly and are beautifully packaged, enhancing the overall experience. The service provided is frequently described as excellent, with people appreciating the care and attention to detail throughout the ordering process. However, some customers also noted issues with product quality, specifically mentioning that some gold-dipped items showed significant wear quickly, with the gold rubbing off. A few other people also felt that certain jewelry pieces, like earrings with wide posts or adjustable rings, were uncomfortable or lost their aesthetic appeal when adjusted.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Clients share positive opinions on quality, consistently praising the beautiful, well-made, and high-quality... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and amazing... See more

Order

Reviewers mention positive feedback about the ordering process. Customers consistently praise the ease of... See more

Based on these reviews

Rated 5 out of 5 stars

Amazing quality. SO quick to ship to the US and absolutely obsessed with it. We had a short trip to Portugal and I couldn’t find a decent jewelry boutique in Lisbon where the jewelery had good quality... See more

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Rated 5 out of 5 stars

The jewerly is exactly as shown and fast shipping! I ordered it on a Friday morning and it was delivered to West Virginia by Monday, and it was shipped from Lisbon. Our local mail doesn't even delive... See more

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Rated 5 out of 5 stars

Very pretty earrings but the post that goes into the piercing is quite wide and is painful to insert so I don't think they'll be worn much which is a shame... Updated review: Portugal jewels respon... See more

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Rated 5 out of 5 stars

I had an exceptional experience with Portugal Jewels. While traveling, I accidently left the jewelry I purchased behind at the store. I didn't realize that I had left it there, I thought I lost it.... See more

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Rated 5 out of 5 stars

I've purchased many gifts from Portugal Jewels for all of my family. They've loved every fine piece that was given to them and I've enjoyed making them happy. The craftsmanship is beautiful and the cu... See more

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Rated 5 out of 5 stars

Portugal Jewels are so beautiful. Maria C did a great job assisting me. I had seen the jewelry at the airport & didn’t have time to stop by & as soon as our plane landed back in the States I looked... See more

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Rated 5 out of 5 stars

The jewelry is gorgeous and the service is excellent. The earrings arrived within a few days and beautifully packed in the gift box and bag. I love your products and while I was in Portugal, I purch... See more

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Rated 5 out of 5 stars

Firstly, the website was easy to navigate and very visually pleasant; fair pricing and shipped quickly. Personal note was deeply appreciated. My earrings are so delicate and stunning on. I feel a... See more

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Rated 5 out of 5 stars

The jewelry is absolutely stunning and the entire experience from start to finish was so seamless. The pieces arrived so quickly and I’m in awe of the level of craftsmanship. As a child of Portuguese... See more

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Rated 5 out of 5 stars

My wife absolutely loved her necklace! Beautiful packaging and even more beautiful jewelry thank you for such a great experience. I was worried it wasn’t gonna get here on time for the holidays, but i... See more

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Rated 5 out of 5 stars

I received 2 very beautiful bracelets. One the 7 bangles didn’t quite fit right so I sent an email with a couple of questions and received a response promptly with my I Options. Great customer serv... See more

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Rated 5 out of 5 stars

the jewelry is beautiful and I am very appreciative of the details. I am so happy and I know my friends and my tia will love these as Christmas gifts. Beautiful packaging and everything. There was eve... See more

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Rated 5 out of 5 stars

The craftsmanship, style, and design of each piece are truly unparalleled. Portugal Jewels masterfully blends classic elegance with modern flair in every creation, all while honoring its rich heritage... See more

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Rated 3 out of 5 stars

The product is beautiful and delivery was quick and effective. The only but important issue is that the ring is too small and even though adjustable, it isn’t enough and it looses its beauty when open... See more

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Rated 5 out of 5 stars

I ordered three pieces as gifts for friends. I received them very quickly, they were beautifully packaged and I was very impressed with the quality of the workmanship. Very fine, delicate and exquisit... See more

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Rated 5 out of 5 stars

I am absolutely thrilled with my purchase! The jewelry is even more beautiful in person than I expected. Beyond the quality of the pieces, the customer service was truly impeccable from start to finis... See more

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Rated 5 out of 5 stars

First, I like their products, they are beautiful and very well done and represent Portugal very well in every aspects. Second, the people involved in order of the products are amazing, willing to do... See more

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Rated 5 out of 5 stars

The product is gorgeous even if it took some time to arrive it is worth the wait. Will definatelly order more items as they have more character then normal standard jewelry.

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Rated 5 out of 5 stars

Good quality, met the expectations. The packaging was thoughtful and shipping went well. I knew of the company through social media advertising, so relied on trustpilot reviews to make my order and I'... See more

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Rated 5 out of 5 stars

I love my heart of Viana Azul earrings! I can’t wait to wear them and represent my culture. The box was also beautifully wrapped and it came with a personalized note. Obrigado Portugal Jewels! 🇵... See more

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Rated 5 out of 5 stars

Beautiful piece of jewellery, bought as a gift for my daughter, she loved it. Will certainly be buying again in the near future. Service and delivery we excellent. Thank you

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Rated 5 out of 5 stars

The jewelry is beautiful!! I love giving Portugal Jewels to family for all kinds of reasons and Holidays! And for myself as well! The turnaround time from ordering to receiving is fantastic!! I Love P... See more

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Rated 5 out of 5 stars

Remarkable experience and quality products, from the easy interface of the website store, to the quality of the products and packaging. You can tell everything was taken care to the minimum detail an... See more

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Rated 5 out of 5 stars

The correspondence from the initial contact right to when it was delivered was superb. Then after receiving the product, was pleasantly surprised to see the care and quality that was put into not onl... See more

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Rated 5 out of 5 stars

I couldn’t be happier with my order from Portugal Jewels. Beautiful craftsmanship, elegant packaging, and that unmistakable touch of Portuguese soul in every detail. It’s clear this brand takes pride... See more

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Rated 5 out of 5 stars

Beautiful, quality earrings. I will be purchasing more jewelry off of them. My Mother is also purchasing off of them. Shipping was quick. I am pleased with the purchase. Finally, quality jewelry.

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Rated 5 out of 5 stars

Love this jewellery. My boyfriend is Portuguese so I have many things in my home from Portugal including jewellery. Lovely item added to my collection, many thanks. Obrigado.

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Rated 5 out of 5 stars

The jewelry is gorgeous is of top quality. The gift package is worth paying for as it makes the gift even more special than it already is. The attention to detail, the design is incredibly gorgeous.

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Rated 5 out of 5 stars

Im very happy for my earrings and my ring I bought at Portugal Jewels. Quality and beauty,exactly like on their webside. Im recommending theirs products. Best regards Sofie

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Rated 5 out of 5 stars

The jewelry is beautiful and of excellent quality. I made an error in my order and the customer service representative was able to help me in a timely and professional manner. I purchased 2 pieces fo... See more

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Rated 5 out of 5 stars

When ordering this gift, I got the size wrong and you all took it back and sent me the right size back at no additional cost. That is superb customer service!

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Rated 5 out of 5 stars

I ordered a necklace from PORTUGAL JEWELS. The ordering process was breeze. Shipment was very speedy. Three days from Portugal to Germany with FedEx. PORTUGAL JEWELS provides excellent tracking serv... See more

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Rated 5 out of 5 stars

The service is fabulous. We received the items quickly. The packaging was beautiful, with the wax seal, notes and history of filigree. The two rings are gorgeous and well-made! We are so grateful!! Tr... See more

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Rated 5 out of 5 stars

My order came quicker than I thought by Fedex. Happy with all the packaging & nice wrapping for my daughter's birthday presents. Thank you:)

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Rated 5 out of 5 stars

I love me jewelry from Portugal Jewels. It is beautiful and well priced. It arrives quickly. I can't say enough of the beautiful and traditional jewelry.

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Rated 5 out of 5 stars

A year ago when visiting I purchased a piece of jewelry from this store. I decided to purchase online and so in love with their jewelry.

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Rated 5 out of 5 stars

I had such a wonderful experience with Portugal Jewels. I purchased a necklace as a gift for my friend, and Maria went out of her way to make sure it arrived in time for her birthday. The customer ser... See more

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Rated 5 out of 5 stars

The pieces that Portugal Jewels offers are elegant and varied. They suit any moment or occasion, and I find myself continually returning to purchase more beautiful jewelry for my wife and daughter. Th... See more

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Rated 5 out of 5 stars

Quality is outstanding! Purchase as Christmas gifts for my friends. Arrived say what’s of schedule Will buy again from this vendor

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Rated 5 out of 5 stars

I really appreciate the personalized letter that I received for my purchase. That was very thoughtful. And the delivery was very timely. I will be purchasing again soon.

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Rated 5 out of 5 stars

Their jewelry is the most beautiful. The packaging is stunning. The note for thoughtfulness that they sent is wonderful. Such a great company.

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Rated 5 out of 5 stars

I ordered 4 necklaces and the quality and presentation was so beautiful. Thank you so much! I will definitely be ordering from Portugal Jewels again ❤️

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Rated 5 out of 5 stars

The locket is beautiful. It came before Christmas. My daughter was really surprised and has worn it a few times. Boa qualidade!

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Rated 5 out of 5 stars

I had to exchange the ring I received for Christmas for a larger size. Their customer service was amazing. Maria was responsive, accommodating and made the whole exchange process easy.

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Rated 1 out of 5 stars

The quality of the chain is inferior. It is skinny and fragile. The quality of the whole piece doesn't reflect the price. Additionally, it advertised free shipping, yet I'm receiving invoices from Fed... See more

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Rated 2 out of 5 stars

I will start by saying that the ordering process online and shipping to Canada was fast and easy. The items showed up and looked great with nice looking packaging. 1st issue is that I was never info... See more

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Rated 5 out of 5 stars

Carefully packaged, good quality products and gold, carefully thought-out details, loved the small cards explaining the style of my piece. Simple website to navigate, lots of communication with me unt... See more

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Rated 5 out of 5 stars

Nice website with great photos of the beautiful items. Items arrive very well packed and with the added touch of a personal note, making the experience wonderful.

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Rated 5 out of 5 stars

Very happy with my choice of jewellery that i got from your company. Very good design, love wearing it. Great choice of other products whoch i will be purchasing also in the near future.

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Rated 5 out of 5 stars

Fabulous turn around on receiving my order. The thank you message inside. 😘. And the quality of the product is excellent. I am obsessed!!

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Rated 5 out of 5 stars

I have already ordered bracelet, earrings, necklace. These are so beautiful. I love them. Like in the pictures. I received them in a small nice boxes like a present. The shipment from Portugal to Hu... See more

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Company details

  1. Jewelry Store

Written by the company

Keeping tradition alive. Jewelry handmade in Portugal. ✈️ Express delivery available worldwide 🌍


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The Viana Heart necklace is beautiful…

The Viana Heart necklace is beautiful and of excellent quality. It arrived promptly and it was beautifully boxed. It had a personal note attached as well.
Thank-you Portugal Jewels!

15 April 2026
PORTUGAL JEWELS logo

Reply from PORTUGAL JEWELS

Thank you so much for your lovely words Kathie.

We’re truly happy to know you found the Viana Heart necklace beautiful and of excellent quality. It’s wonderful to hear that you appreciated the packaging and the personal note as well.

Thank you for choosing Portugal Jewels. We hope to see you again soon!

Rated 5 out of 5 stars

It looks beautiful and love the…

It looks beautiful and love the personal packaging! Because I am Portuguese it just makes it more proud to wear it.❤️

15 April 2026
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Reply from PORTUGAL JEWELS

Thank you so much for your kind words Antonio.

We’re truly happy to know you loved the piece and the personal packaging. It means a lot to us to be part of something that makes you feel proud of your Portuguese roots ❤️

We hope you enjoy wearing it for many special moments!

Rated 5 out of 5 stars

I was good and items came quickly

I was good and items came quickly

10 April 2026
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Reply from PORTUGAL JEWELS

Thank you so much for your feedback.

We’re really glad to hear everything arrived quickly and that you had a good experience!

We hope to see you again soon 💛

Rated 5 out of 5 stars

Absolutely loved everything about my…

Absolutely loved everything about my purchase! It came on time and my daughter in law is in love with the piece of jewelry I picked! You will now be our favorite place to shop for special occasions for her! Cute wrapping as well. For us who live and love our home country, business like yours are for sure a huge blessing.

11 April 2026
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Reply from PORTUGAL JEWELS

Thank you so much for your kind words Xenia. 🥰
It truly means a lot to know you loved your purchase and that it was so special for your daughter-in-law. We’re also very happy to know you value the connection to your home country through our jewelry.
We hope to welcome you again soon to our online store.

Rated 5 out of 5 stars

Fast

Fast, Easy, Beautiful!

8 April 2026
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Reply from PORTUGAL JEWELS

Thank you so much for your feedback, Jeffrey! 🤍

We’re delighted to hear you had a fast and easy experience and that you found the piece beautiful.

We hope to welcome you again soon ✨

Rated 5 out of 5 stars

Beautiful item

Beautiful item. I already have the necklace and the earrings. Quick service, too.

5 April 2026
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Reply from PORTUGAL JEWELS

Thank you very much for your review, Mary!
We are very happy to know that you are building a set with our pieces. It’s also great to hear that you valued the quick service.
We look forward to serving you again!

Rated 5 out of 5 stars

Amazing

5 stars from my side.

29 March 2026
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Reply from PORTUGAL JEWELS

Thank you very much for your review, Maria!
We are delighted to receive your 5-star rating. It is very rewarding for our team. We look forward to seeing you again!

Rated 5 out of 5 stars

Amazing quality

Amazing quality. SO quick to ship to the US and absolutely obsessed with it. We had a short trip to Portugal and I couldn’t find a decent jewelry boutique in Lisbon where the jewelery had good quality and I came home and found Portugal jewels and I couldn’t be happier!

25 March 2026
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Reply from PORTUGAL JEWELS

Thank you so much for your kind words, Stephanie.
We’re truly happy to know that you valued the quality of our jewellery and had a great experience with the fast delivery. It means a lot to us that you found us after your trip and that our pieces made such a positive impression.
We hope to welcome you again soon!

Rated 5 out of 5 stars

The pieces are beyond beautiful

The pieces are beyond beautiful. I am so happy with all of them.

27 March 2026
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Reply from PORTUGAL JEWELS

Thank you so much for your kind words!
We are truly happy to know that you are so pleased with all your pieces. Your satisfaction means a great deal to us!
We look forward to seeing you again soon!

Rated 5 out of 5 stars

The jewelry is beautiful!

The jewelry is beautiful!! I love giving Portugal Jewels to family for all kinds of reasons and Holidays! And for myself as well! The turnaround time from ordering to receiving is fantastic!! I Love Portugal Jewels!!

28 March 2026
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Reply from PORTUGAL JEWELS

Thank you very much for your review, Susan!
It’s incredibly meaningful to know that you choose Portugal Jewels for so many occasions. Your continued trust means a lot to us!
We look forward to welcoming you again, soon!

Rated 5 out of 5 stars

Quality product and excellent customer…

Quality product and excellent customer service

27 March 2026
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Reply from PORTUGAL JEWELS

Thank you so much for your feedback!
We are truly happy to know that you valued both the quality of our products and our customer service. It means a lot to us. We hope to welcome you again soon!

Rated 5 out of 5 stars

The jewerly is exactly as shown and…

The jewerly is exactly as shown and fast shipping! I ordered it on a Friday morning and it was delivered to West Virginia by Monday, and it was shipped from Lisbon. Our local mail doesn't even deliver that fast. The customer service was also great. I will definitely order from them again.

20 March 2026
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Reply from PORTUGAL JEWELS

Thank you very much for your review!
We are delighted to know that the jewellery matched the photos and that the delivery exceeded your expectations. Your mention of our customer service means a lot to us.
We’ll be very happy to see you again soon!

Rated 5 out of 5 stars

Overall great experience and the…

Overall great experience and the jewellery is beautiful and very nicely crafted.

25 March 2026
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Reply from PORTUGAL JEWELS

Thank you very much for your review!
We are delighted to know that you enjoyed your experience and appreciated the quality and craftsmanship of our jewellery.
It means a lot to us. We look forward to welcoming you again.

Rated 5 out of 5 stars

Beautiful product, magnificently wrapped, arrived so quickly!!!

Gorgeous earrings, elegantly wrapped, and arrived very rapidly.

20 March 2026
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Reply from PORTUGAL JEWELS

Thank you so much for your kind words Lila 💛
We’re so happy to know you valued your earrings, the packaging, and the fast delivery.
It means a lot to us.
Hope to see you again very soon!

Rated 5 out of 5 stars

Love for beatiful jewells

I have already ordered bracelet, earrings, necklace. These are so beautiful. I love them. Like in the pictures. I received them in a small nice boxes like a present.
The shipment from Portugal to Hungary is simply, and fast.
I can trace my shipment on what’s up too.

12 March 2026
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Reply from PORTUGAL JEWELS

Thank you so much for your kind words Katalin 💛
We’re so happy to know that you loved your bracelet, earrings and necklace, and that everything arrived just as you expected.
It means a lot to know you valued the packaging and your experience with the delivery.
We hope to see you again very soon!

Rated 5 out of 5 stars

Timely response and delivery

Timely response and delivery. Beautiful jewelry.

11 March 2026
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Reply from PORTUGAL JEWELS

Thank you so much for your kind words Elizabeth🤍
We’re very happy to know you valued both the timely service and our jewellery. We hope you enjoy wearing your pieces in special moments ✨

Rated 5 out of 5 stars

Nice experience

The shipping was fast and the neckless and earrings are beautiful. I would definitely order from this company again.

7 March 2026
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Reply from PORTUGAL JEWELS

Thank you very much for your kind words. We are very happy to hear that you valued the fast shipping and that you enjoyed the necklace and earrings. It means a lot to know you would order from us again. ✨

Rated 5 out of 5 stars

A year ago when visiting I purchased a…

A year ago when visiting I purchased a piece of jewelry from this store. I decided to purchase online and so in love with their jewelry.

13 March 2026
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Reply from PORTUGAL JEWELS

Thank you very much for your review. It is very gratifying to know that you returned to our jewelry after your visit and that you enjoyed your online purchase as well. ✨

Rated 5 out of 5 stars

great communication and beautiful…

great communication and beautiful products deliverded on time

7 March 2026
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Reply from PORTUGAL JEWELS

Thank you so much for your kind words!
It means a lot to us that you had such a positive experience and your feedback is greatly appreciated. We look forward to see you again!

Rated 5 out of 5 stars

The jewels are great.

The jewels are great.
Portugal Jewels is in one word GREAT!!!!!

25 February 2026
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Reply from PORTUGAL JEWELS

Thank you so much for your wonderful words!
We are truly happy to know that you think so highly of our jewellery! It is fantastic to know that you had such a great experience with Portugal Jewels. Your feedback is greatly appreciated! We look forward to welcoming you again soon!

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