Faulty leather jacket with scratches/spots
Dear customer service, I have just received my order number 63646772 , the item has leather defects please kindly see the foto, there are few small spots, how can I return defective item, as I ordered it from NZ? This should not happen, why Portmans sent this item to me? please kindly arrange a refund, does Portmans have return address for NZ? or would be terun fee paid by Portmans in this case, as I have just received faulty item,
Kind regards
Tatiana Order date: 25/11/2023
Just Group Limited
ABN 97 096 911 410
NZ GST 138-043-559








