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A café and kitchen serving coffee and fresh local food and drinks in a modern, welcoming space. Come and watch Shoreham Port in action and enjoy panoramic views across the lock gates and out over the harbour. Ambitious sustainability goals, a commitment to local produce and a community focus is at the heart of Port Kitchen. In our unrivalled location at Shoreham Port, we cater for everyone including families, dogs, and have wheelchair access.
Adur Dock, 104 Albion St, BN42 4DP, Southwick, United Kingdom
Really nice breakfast and great staff, easy for bringing kids and lovely decaf coffee.
Reply from Port Kitchen
Thanks for sharing. So glad you and your family enjoyed. We hope they had a go at our colouring sheet!
Shocking service - they need to sort themselves out!
Service is shocking, completely disorganized, no one knows what you're supposed to do when coming in - do you grab a seat or join the queue? Know one knows so as the British do.....we just queue, lol.
Staff don't know what they are doing. If there's a problem with staff or kitchen, have the decency to tell people who are patiently queuing so they know why and can make an informed decision. Lots of frustrated people and parents trying to keep their kids going while standing in a great British queue. So while one of our party queued, the rest sat at a table - they have the most uncomfortable seats we've ever sat on!
Queue for 30-40 minutes to order and then wait over an hour and a half for food, no apology, no updates, no free tea/coffee while waiting......no nothing. We then started to hear them telling people coming in that it was a 90 minute wait, but as we were nearly there we thought we'd wait another 20-30 minutes.
I just hope they don't charge you for service when you pay - you pay before getting your food! What happens if there's no space to sit once you've ordered.....do you hover over everyone already sat at tables?
And it gets better...... apparently their "new" IT system hasn't taken our order....taken our money but not the order.......over an hour and a half of waiting, patiently asking for where the order was and being told it was coming.....and only after noticing others who had come after us (but still had over an hour wait!) had received their food did we start to ask more questions and being told not to worry, just a few kitchen issues today.....and then that our order hadn't been take......"we're so sorry" - pathetic apology! Their IT systems are known to have constant problems but the owners wont pay for a Sunday support so it goes wrong every so often!
Kids has been so patient, taking me there for a father's Day breakfast, they were in tears, so upset. What a let down!!!
So many better places to eat that value their customers and provide decent service. The staff didn't know what to do, they didn't offer anything to entice us to come back and show us what they could do in future, just a refund. Just a horrible, shocking, very disappointing experience, we won't be back and suggest you don't either!. Avoid!
Lovely staff, dog friendly. Great they have so many local suppliers and cool views of the harbour from the balcony. Recommend!
Reply from Port Kitchen
Thanks so much for sharing this, we're really proud of our local suppliers and amazing environment, so we're really glad you enjoyed it too.
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