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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the leather cases, noting their durability and sophisticated appearance. Many people appreciate the secure fit and protection these items offer their devices. The delivery service is frequently highlighted as swift and efficient, with products often arriving sooner than expected and well-packaged. Reviewers also commend the excellent customer service, describing the team as helpful, responsive, and effective in resolving issues. However, some customers experienced issues with their orders, including receiving incorrect items or products that did not match website photos. A few people also noted that some cases had design flaws, such as exposed edges or magnetic closures that were not ideal.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers are pleased with the quality, fit, and protection... See more

Quality

Clients share positive opinions on quality, frequently highlighting the excellent craftsmanship, genuine... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speedy and... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised the hassle-free ordering... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

Pleased with my purchase. Arrived soon after order. Well packaged, presented. A quality product that fitted my iPhone perfectly, securely with optimum protection. Although secure fit not so tight tha... See more

Rated 5 out of 5 stars

This will be the third time I’ve used P&R cases for my iPhones. I don’t tend to change ‘phones often & so really appreciate the way P&R cases last & continue to look good despite constant use. P&R hav... See more

Rated 5 out of 5 stars

Best ever iphone portfolio. Quality build and the magnetic clasp is simply “smart”—does the job in an unassuming way and does not interfere with what often are “magnetic unintended consequences”. G... See more

Rated 5 out of 5 stars

Exceptional service all round. I ordered an iPad cover as a gift however, when it arrived it was the wrong size. I contacted customer service and was answered promptly by Tom. He took time and pati... See more

Rated 4 out of 5 stars

My online order, slipped through the "cracks". Since it was purchased from England, I gave it some time and inquired after about ten days, my new leather i-phone cover arrived in 3-days after the i... See more

Rated 3 out of 5 stars

I have owned several of these and keep coming back- it’s the best option I have found for carrying both cards and phone together. Love the quality leather and the slots for cards etc. Irritated by... See more

Rated 3 out of 5 stars

The phone case was well made and looked good. Unfortunately the phone did not fit the internal case properly. The edges of the phone were exposed on either side of the long edge of the internal case... See more

Rated 5 out of 5 stars

Recently bought two Porter Riley leather phone cases for Samsung A56 mobile phones. Really impressed with the quality of these items. Phones fitted securely in the holder with all buttons and o... See more

Rated 5 out of 5 stars

This is my second Porter Riley iPhone case (upgraded phone). Ordering was hassle-free. Delivery within 2 days. What I like about the case is 3 slots for cards, color, and the magnetic closure on this... See more

Rated 3 out of 5 stars

Good Quality case let down by the leather edging that goes around the cameras, as this us not actually stuck to the case it keeps catching and is a bit of a poor design

Rated 5 out of 5 stars

This is a first class company with lovely products & excellent customer service. I ordered an incorrect phone case. No fault of the company. I emailed & Tom was very understanding & gave me return det... See more

Rated 5 out of 5 stars

I have just bought a second case and they are beautiful and such good quality. I had a query and it was answered really quickly and delivery was exceptional swift. I would not look anywhere else for a... See more

Rated 5 out of 5 stars

I ordered a case as a Christmas present but when it arrived it didn't match the photos on the website. I emailed them with my query in the evening and received a reply the next morning. I decided to r... See more

Rated 5 out of 5 stars

I purchased a beautifully crafted replacement case for my iPhone 13 Pro. Their price is fairly high but that's because the product is high quality, and far nicer than my original faux-leather case tha... See more

Rated 5 out of 5 stars

A quality product which fits my phone perfectly, well made and looks good. No stars for Amazon Logistics though who delivered it to the wrong house. At least the proof of delivery photo allowed me to... See more

Rated 5 out of 5 stars

I traded in my mini ipad of 10 years for a new iPad and my Porter Riley mini iPad leather cover was still as good as new!I looked at other leather ipad covers for my new device but none matched the qu... See more

Rated 5 out of 5 stars

I had pre-purchase questions and a post purchase refund request, all of which were answered the same day! (The refund was necessary because you don't ship to Canada so I had—sadly—to order from Amazon... See more

Rated 3 out of 5 stars

Product is different to the picture from where I ordered Quality is very good except the accommodation of the magnet, it will be broken soon

Rated 5 out of 5 stars

Phone case is wonderful quality. The fact I received the wrong item the first time around is because I ordered the wrong size! However, a quick email to customer service and they offered to help me so... See more

Rated 5 out of 5 stars

Delivery was quick, the product is as good as my last case for an older mobile phone. Closure magnetic holders, in an unusual location. Otherwise a very good product.

Rated 5 out of 5 stars

Great customer service, when I contacted them to say my order hadn't arrive they contacted me straight away and said there was now no stock left in the UK but they would get it from their European dep... See more

Rated 5 out of 5 stars

From ordering my phone case to it being delivered, was only a few days making it overall a great service, The case is very well made and I'm certain it will last a very long time, so very pleased wi... See more

Rated 5 out of 5 stars

Researches online for a new iPad case led me to the Porter Riley site and the listing for the right iteration of iPad was exactly what I had in mind. Presentation including accuracy of descriptio... See more

Rated 5 out of 5 stars

Easy and efficient service. Product is quality and my husband loves it and was a good price for genuine leather. It was delivered really quickly - overall excellent service

Rated 5 out of 5 stars

Phone cover better than expected, I really like the magnetic clip rather than a flap over clip as when case is open it also clips back. Case is of good leather in nice grey colour with pink. Very pl... See more

Rated 5 out of 5 stars

Nice quality, quicky posted and comes in a nice box. Ipad now looks great. My only criticism is the cover not having a magnetic catch or similar. But that is just my preference.

Rated 5 out of 5 stars

We have purchased several Porter Riley Iphone & Ipad cases for ourselves and family members as presents. They look sophisticated and the quality is superb. Never fails to impress.

Rated 5 out of 5 stars

I went through several phone cases with my phone, before buying a Porter Riley case some years ago. The phone is now failing, but the case is still as good as new. There is a saying that if you buy... See more

Rated 5 out of 5 stars

Delivery was very prompt. Nice quality leather case, you can tell that the leather is genuine. It feels really nice. It comes with a cool Porter Riley case to hold the case. The strips to put the iPad... See more

Rated 4 out of 5 stars

Love the iPad cover. However we couldn’t find one with the pencil pro slot and haven’t been able to determine how to return the last cover we bought.

Rated 5 out of 5 stars

The phone case I received was great quality, beautiful colour and made a lovely gift. The recipient was delighted with it. The customer service was excellent. I ordered the wrong phone case, not onc... See more

Rated 5 out of 5 stars

Case is classy, well made, fits the phone perfectly and provides good protection and screen privacy Inserts for cards too (eg credit etc)

Rated 5 out of 5 stars

Very highest quality leather, with excellent workmanship. It fits my phone like a glove. Looks are fantastic.

Rated 5 out of 5 stars

Good choice and speedy delivery. The quality of the phone case is excellent, making my phone feel safer and more substantial.

Rated 5 out of 5 stars

It was my first order with porter riley, and very impressed with a company that does what it says on the tin, speedy delivery and quality product, I will definitely use again, easy 5 stars , Chris jon... See more

Rated 5 out of 5 stars

Easy to find products. Very high quality products. Fast and efficient delivery. I already bought 3 different products in the last years. I will continue to buy here

Rated 5 out of 5 stars

Quality leather phone cover / wallet. Very functional. When I upgraded my phone to a larger size, I knew I had to have this product.

Rated 5 out of 5 stars

A few mobile phone cases from this company & I am pleased with the very quick delivery & the quality of the case.

Rated 5 out of 5 stars

I bought a very smart leather phone cover in dark brown which was much appreciated as a gift.

Rated 5 out of 5 stars

Great customer service (I had a couple of questions for which I received a personal response), and I am happy with the product - a new leather case for my phone.

Rated 5 out of 5 stars

Excellent phone covers and good value for money. Arrived on notified day. Thank you for excellent service.

Rated 5 out of 5 stars

Exactly as described. Protective and nice to handle. I like to have storage for cards and some cash with the phone, so it is precisely what I was looking for. The price was good and delivery prompt.... See more

Rated 5 out of 5 stars

Great service, especially as I ordered the wrong case first time and Tom went above and beyond expectations by accepting the first one back and very quickly sending out the replacement.

Rated 5 out of 5 stars

This is the second time I've used the company. Fabulous product and easy to use website. Recommended to me by a friend years ago who is also happy with his case

Rated 1 out of 5 stars

Ordered in 23rd December. It's January 13th and still no sign of the order. Disappointed.

Rated 1 out of 5 stars

Order accepted without checking availability. 2 weeks to discover it was not deliverable. Not acceptable on today’s market. Refund given, but it is an obligation, not a plus

Rated 5 out of 5 stars

Just what I was looking for. Smart stylish protection for my phone. Good quality brown leather

Rated 5 out of 5 stars

The iPhone case arrived promptly and was well designed and made of good quality leather!

Rated 5 out of 5 stars

Great iPhone case. Quite pricey but it is definitely great quality and worth every penny. This is the third porter riley case I have had.

Rated 3 out of 5 stars

Well made but I think I prefer open covers. Not always easy to do contactless with cover. But product nice


Company details

  1. Cell Phone Accessory Store

Written by the company

Stay in the loop, join the club. Luxury leather accessories to keep your tech in check (and your life on track).


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

744 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

S21 Ultra case

Good Quality case let down by the leather edging that goes around the cameras, as this us not actually stuck to the case it keeps catching and is a bit of a poor design

21 October 2025
Rated 5 out of 5 stars

Returned item.

This is a first class company with lovely products & excellent customer service. I ordered an incorrect phone case. No fault of the company. I emailed & Tom was very understanding & gave me return details. I did this & they refunded me immediately. Very impressed.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Very happy customer

From ordering my phone case to it being delivered, was only a few days making it overall a great service,
The case is very well made and I'm certain it will last a very long time, so very pleased with my purchase making me a very happy customer 😀 👍

24 October 2025
Rated 4 out of 5 stars

Love the iPad cover

Love the iPad cover. However we couldn’t find one with the pencil pro slot and haven’t been able to determine how to return the last cover we bought.

1 October 2025
Rated 5 out of 5 stars

Great service

Great service, especially as I ordered the wrong case first time and Tom went above and beyond expectations by accepting the first one back and very quickly sending out the replacement.

5 October 2025
Rated 5 out of 5 stars

Purchased iPhone 13 Pro case

I purchased a beautifully crafted replacement case for my iPhone 13 Pro. Their price is fairly high but that's because the product is high quality, and far nicer than my original faux-leather case that literally fell to bits. The company were also most helpful and efficient to deal with. No hesitation whatsoever in recommending purchasing from them.

28 September 2025
Rated 5 out of 5 stars

A quality product.

A quality product which fits my phone perfectly, well made and looks good. No stars for Amazon Logistics though who delivered it to the wrong house. At least the proof of delivery photo allowed me to trace it to five doors down where it was still sticking out of the wall mounted post box.

22 September 2025

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