Portalmascota Reviews 2,985

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I'm angry because I'm summoned by Thai customs On the packaging is not declared the content nor the value Next time you send a package abroad it is important for customs to know the contents of the... See more

Rated 5 out of 5 stars

Great company, you get what you order, and it arrives reasonably quickly. We alway buy from them

Rated 5 out of 5 stars

I had some problems finding what I needed and had to contact the support. My question was answer very quickly and I managed to find my mistake and find the correct attribute that I needed. Delivery wa... See more

Rated 5 out of 5 stars

Very good servic,easy to use web page and good postal service. I received my order today. Muchas gracias.

Company details

  1. Pet Supply Store

Information provided by various external sources

If you are looking for pet care products now enter Portal Mascota, your online store where you can buy products for the care of pets of all kinds


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company, you get what you order, and it arrives reasonably quickly.

We alway buy from them

29 January 2023
Rated 1 out of 5 stars

Terrible experience

Ordered on the 10th of January. My dogs needed to be dewormed on the 15th.
As of yet, the 17th of January, no order has been sent.
Terribly disappointed and my dogs health is in jeopardy.

10 January 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look