Watch strap came from China. Quality is ok, but I was inundated with scam texts from “Royal Mail” asking for postage to be paid on international item so don’t think my details were secure. Could be a... See more
Company replied
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See what reviewers are saying
Total fraud I bought a monitor in May 22. It was never delivered. The money was not returned
As my order has significantly delayed to arrive, I rushed to criticize this company. However, upon receiving (so far 2/3 parts of the total ordered) the products are great value for money. Hoping that... See more
Company replied
These are made of cheap thin rubber,they not braided at all , do not buy them absolute rubbish and waste of money
Company replied
Company details
Written by the company
Who wants your devices to get damaged? Nobody. That's why we provide a wide range of accessories no matter what Apple device you may have. You'll be sure to always find something to fit your style and budget.
Contact info
PO Box 286, DH3 9FQ, Chester-le-Street, United Kingdom
- info@portableprotection.co.uk
- portableprotection.co.uk
Total fraud
Total fraud
I bought a monitor in May 22. It was never delivered. The money was not returned
31 March 2023
Unprompted review
I,m waiting in order 1807 the 3 in 1…
I,m waiting in order 1807 the 3 in 1 charger yet. The second item, the watch strap is rubber, no textil :((((((
13 July 2021
I had a problem with a product. Managed well
I had a problem with a product. The company will s serious and they took care of it. Recommended
16 June 2021
Unprompted review
Reply from Portable Protection
Hey Alberto,
Thanks for your awesome review- it really means a lot that you rate our customer service so highly and would recommend us!
We hope to see you again soon!
Thanks
The product is great and it arrived in…
The product is great and it arrived in a good time. Very happy and no issues - nice secure connection with the mag safe charger and the watch charger also very secure
10 June 2021
Reply from Portable Protection
Hey Matt,
Thanks for your awesome review- it really means a lot to us that you love your products!
We hope to see you again soon!
Thanks
Watch strap came from China
Watch strap came from China. Quality is ok, but I was inundated with scam texts from “Royal Mail” asking for postage to be paid on international item so don’t think my details were secure. Could be a coincidence.
13 May 2021
Reply from Portable Protection
Hey,
I'm very sorry that you hear that you've been receiving these scam text messages, I can assure you that this is nothing to do with Portable Protection.
We pride ourselves on keeping sensitive information completely confidential and secure, as trust is of upmost importance to us.
We hope that you will return soon.
Thanks
High quality, great service
Pleased to have found PP. They sell high quality accessories at a fraction of the price of OEM equivalents, and considering shipping is from China the service is extremely quick. Email confirmation is timely and helpful. Altogether, a great site.
11 May 2021
Reply from Portable Protection
Hey,
Thank you for the amazing review- we really appreciate it!
We hope to see you back very soon!
Thanks!
Reply from Portable Protection
Hey,
Thank you for the awesome review- we really appreciate it!
Thanks
Excellent customer service
The customer service from this company is absolutely brilliant. I had a problem with one of my purchases so I emailed them and I had an immediate positive response. I would highly recommend them.
3 May 2021
Reply from Portable Protection
Hey Carole,
Thanks for your amazing review- we always want to give you the best customer experience!
See you again soon.
Thanks
Brilliant service good quality products
A worthwhile company to buy from. The team was quick to assist with my enquiry. I have been happy with the products. I recommended for anyone.
the post office was a bit slow, but not the seller can do much.
3 May 2021
Reply from Portable Protection
Hey Tymek,
Thanks for your great review- we always strive to do the best by our customers!
We hope to see you back on our store soon.
Thanks
Still haven’t received the product
Still haven’t received the product. And the estimated delivery changes all the time. Already a month waiting!
2 April 2021
Reply from Portable Protection
Hey Dimitra,
Please reach out to us at help@portableprotection.co.uk so we can look into this for you.
Thanks
You guys take ages to deliver products
27 March 2021
Reply from Portable Protection
Hey Matias,
Please reach out to us at help@portableprotection.co.uk so we can look into this for you.
Thanks
Still haven’t received my order
11 March 2021
Reply from Portable Protection
Hey Doreen,
Please reach out to us at help@portableprotection.co.uk so we can look into this for you.
Thanks
Portable Protection
Portable Protection are a brilliant company to buy from. Over the last couple of months I have received fantastic customer service. The team are quick to assist with every enquiry and to date I have had such a positive experience purchasing from the company. A worthwhile company to buy from, I have been extremely happy with the products I have received.
5 March 2021
Unprompted review
Reply from Portable Protection
Hey Paul,
We really appreciate your review, its exactly what we strive to provide to all of our customer and we're happy that we could help you.
We can't wait to see you back soon!
Thanks
I bought an apple watch band.
I bought an apple watch band.
The band was too large, so I bought another one.
I think the logistics are too slow, considering its a short trip from uk to dk.
5 March 2021
Unprompted review
Reply from Portable Protection
Hey Anders,
Thanks for your review, we are actively working to reduce the time between ordering and receiving your item as we know it's hard to wait a long time!
Thanks
Good product, reasonably slow delivery
Good product and description. Took a while to arrive but tracking was good and interesting to see all the place my package had visited.
15 January 2021
Reply from Portable Protection
Hey Matthew,
Thank you for your kind words and your excellent feedback about the products and descriptions on the website, we’re always looking to make things as clear as possible so it’s good to hear that this is working.
Thanks
Apple Watch straps
I ordered two Apple Watch straps and they arrived much sooner than estimated.
One of the straps was the wrong colour, but when this was reported, the correct colour was quickly sent out.
6 January 2021
Unprompted review
Reply from Portable Protection
Hey Pete,
Thanks for your kind review, we always strive to provide the best customer service.
I hope that you love your new products and the correct strap when it arrives with you.
Thanks
good quality product
good quality product. recommended for anyone who also uses Airpods because things will be in one place.
the post office was a bit slow, but not the seller can do that. Communication with the seller is perfect.
5 January 2021
Reply from Portable Protection
Hey Kitti,
Thank you for your kind words regarding this matter, we appreciate there are delays with post at the moment due to the conditions, but we always work with customers to ensure they have the best experience.
Thanks
I mistakenly ordered the wrong size…
I mistakenly ordered the wrong size case.
PP found the issue and sent me the correct size which fits perfectly and is great quality.
Thanks Portable Protection.
2 January 2021
Reply from Portable Protection
Hey Susan,
Thank you for your kind words about our customer service.
At Portable Protection we pride ourselves in always putting the customer needs first, it's always great to hear stories where we've been able to best serve you to make the experience better.
We hope to see you back soon!
Thanks
These are made of cheap thin…
These are made of cheap thin rubber,they not braided at all , do not buy them absolute rubbish and waste of money
28 December 2020
Reply from Portable Protection
Hey Raval,
We're sorry to hear about your disappointment, these straps are normally of very high quality and it sounds like you may have received the incorrect strap in error.
Please reach out to us at help@portableprotection.co.uk and we'll be sure to look into this for you to ensure you're happy with your purchase.
Thanks
Reply from Portable Protection
Hey Tomas,
We're sorry to hear this about your new case, we haven't seen this issue before.
Please reach out to us at help@portableprotection.co.uk and we will look into this further and see what we can do.
Thanks
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