Appliance Testing Supplies Reviews 

2,910
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 228 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the team's efficient and professional approach. Many appreciate the knowledgeable and helpful staff who provide valuable advice and support. People also commend the easy ordering process and the quality of products, often noting their reliability and accurate description. The delivery service is frequently described as prompt and speedy, ensuring items arrive quickly and on time. However, some customers noted occasional delivery issues, including delays beyond stated times or incorrect shipping. A few people also felt that certain products experienced failures, such as battery or software faults, and warranty claims were not always honored as expected.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the efficiency, clear... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the super-fast and quick... See more

Staff

Consumers find staff to be positive, consistently describing them as friendly, helpful, and easy to work... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and quick delivery.... See more

Product

Customers had positive experiences with product, often highlighting that products were tough, true to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Test Tags. Always easy to order/reorder test tags. Only hiccup is delivery. Startrack do not even attempt to deliver to the home office, saying they couldn't which is total rubbish, instead they hea... See more

Company replied

Rated 5 out of 5 stars

Initially sent a unit to be calibrated but it was well past its used by date. Communication from all customer service people was fantastic via phone and email. Decision to purchase a new test... See more

Rated 5 out of 5 stars

Nathan took the time to listen carefully & understand my issues with my old TnT machine, and we decided on an upgrade solution that will help me to better meet my client's requirements. Nathan showed... See more

Company replied

Rated 5 out of 5 stars

I had to return the initial PAT machine as it was faulty. Although a little disappointing, Justin and the team promptly shipped another one on the day and I received the new one by week's end. Incredi... See more

Company replied



Company details

  1. Electrical Appliance Wholesaler
  2. Business to Business Service
  3. Electronics Store
  4. Manufacturer
  5. Prints and Signs Store

Written by the company

100% Aussie-owned and operated, we have specialised in the testing and tagging industry since 2008. We pride ourselves on providing our customers with great deals and service on a complete range of portable appliance testers, together with lifetime support and expert advice from our highly experienced team. We have the largest range of portable appliance testers (PAT testers), test & tag machines, electrical test tags and essential testing accessories in Australia. Our equipment is trusted by thousands of electricians, test & tag businesses, facility managers and safety professionals nationwide. Whether you're starting a new business or upgrading your compliance gear, we provide reliable, industry-leading tools backed by one-on-one expert guidance and free lifetime support on every purchase. Our range is built to help you work faster, stay compliant and deliver professional results across any site. Guaranteed.

Australia's Premier Online Store for Test & Tag Equipment

Written by the company

Lifetime Technical Support
Every customer receives free lifetime technical support to guarantee help is always available. This promise is not something we take lightly, as we place an emphasis of ensuring our customers receive dependable, well-informed and professional service from start to finish. Guaranteed.
Complete Range of PAT Testers to Compare
With Appliance Testing Supplies, you’re not visiting just another company that offers test and tag equipment. Instead, you’ll be able to view and compare a complete range of portable appliance testers on the market, with every brand and model available. Through our unique comparison charts, finding the perfect PAT tester based on your needs is an effortless process.
Expert Advice From Professionals
Need more information on choosing the right appliance tester? Perhaps you’re wanting to speak to a real human and industry professional? We take the time to learn your particular needs and advise you of the most suitable product, without any bias towards any particular brand.

Free Express Shipping

For All PAT Testers Sold

We provide free express shipping on any portable appliance tester purchase. On top of this, orders made before 2pm are dispatched that same day. We guarantee that the time it takes for you to receive your package will be the fastest you've experienced!

Contact info

Free Shipping over $200

All orders over $200 receive free standard delivery AU-wide.

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(2,910)

216 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and efficient.

Quick and efficient.

12 June 2026
Appliance Testing Supplies logo

Reply from Appliance Testing Supplies

Hi there,

Thank you for your feedback. We appreciate your support and are glad you found our service quick and efficient.

All the best,
Den - Appliance Testing Supplies Team

Rated 5 out of 5 stars

Once ordered

Once ordered, took very little time to receive the item.

9 June 2026
Appliance Testing Supplies logo

Reply from Appliance Testing Supplies

Hi Christopher,

Thank you for your feedback. We appreciate your support and are glad your order arrived quickly.

All the best,
Den - Appliance Testing Supplies Team

Rated 5 out of 5 stars

Always great to deal with

Every time I need my machine serviced or extra tags, these guys are an absolute delight to work with. Always helpful & willing.

5 June 2026
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Reply from Appliance Testing Supplies

Hi Shani,

Thank you for your continued support. We truly appreciate your kind words and are delighted to hear you've consistently had a positive experience with our team. Remember, we're always here whenever you need help!

All the best,
Den - Appliance Testing Supplies Team

Rated 5 out of 5 stars

Good and prompt service and nice people

Good and prompt service and nice people

4 June 2026
Appliance Testing Supplies logo

Reply from Appliance Testing Supplies

Hi William,

Thank you for your feedback. We really appreciate your support and are glad you had a positive experience with our team.

All the best,
Den - Appliance Testing Supplies Team

Rated 4 out of 5 stars

Good value

Good value, service and prompt.
Too high postage cost using a too large box(non eco friendly) instead of an envelope.

2 June 2026
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Reply from Appliance Testing Supplies

Hi Bryn,

Thank you for your feedback. We appreciate your support and are glad you found value in our products and service. We also appreciate your comments regarding the packaging and postage costs and will take them on board.

All the best,
Den - Appliance Testing Supplies Team

Rated 4 out of 5 stars

Fast and helpful

Fast and helpful

2 June 2026
Appliance Testing Supplies logo

Reply from Appliance Testing Supplies

Hi Lisa,

Thank you for your kind words. We appreciate your support and are pleased our team could assist you.

All the best,
Den - Appliance Testing Supplies Team

Rated 5 out of 5 stars

Service

Service
communications
customer service

2 June 2026
Appliance Testing Supplies logo

Reply from Appliance Testing Supplies

Hi Pedro,

Thank you for your feedback. We really appreciate your support and are glad you had a positive experience with our team.

All the best,
Den - Appliance Testing Supplies Team

Rated 5 out of 5 stars

Product tough & true to description

Product tough & true to description. Easy to order online. Very quick to arrive. It was next day delivery even for rural SA.

2 June 2026
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Reply from Appliance Testing Supplies

Hi Coleen,

Thank you for your feedback. We appreciate your support and are pleased the product met your expectations and arrived so quickly.

All the best,
Den - Appliance Testing Supplies Team

Rated 5 out of 5 stars

Review of purchase.

I ordered a supply of tags and replacement tag cutter.
It was very easy process and the easy of ppayment.
The delivery was prompt and easy.
I will keep ordering supplies from them again.

28 May 2026
Appliance Testing Supplies logo

Reply from Appliance Testing Supplies

Hi Neil,

Thank you for your feedback. We appreciate your support and are pleased the ordering process was easy and your order arrived promptly. We look forward to assisting you again in the future.

All the best,
Den - Appliance Testing Supplies Team

Rated 5 out of 5 stars

The ease of purchasing

The ease of purchasing with everything you need to know online in a simple self-explanatory format that made it simple to purchase our equipment. The pricing and quick delivery was also welcome.

25 May 2026
Appliance Testing Supplies logo

Reply from Appliance Testing Supplies

Hi there,

Thank you for your detailed feedback. We appreciate your support and are pleased you found the purchasing process simple and straightforward.

All the best,
Den - Appliance Testing Supplies Team

Rated 5 out of 5 stars

Excellent service

Customer service and the whole process of ordering is excellent.

25 May 2026
Appliance Testing Supplies logo

Reply from Appliance Testing Supplies

Hi there,

Thank you for your kind words. We really appreciate your support and are glad you had a positive experience with our team.

All the best,
Den - Appliance Testing Supplies Team

Rated 5 out of 5 stars

Great service smooth and easy from…

Great service smooth and easy from ordering to delivery and installation

25 May 2026
Appliance Testing Supplies logo

Reply from Appliance Testing Supplies

Hi Tracey,

Thank you for your feedback. We appreciate your support and are pleased everything went smoothly from start to finish.

All the best,
Den - Appliance Testing Supplies Team

Rated 5 out of 5 stars

Prompt and professional screen door…

Prompt and professional screen door service and repair

25 May 2026
Appliance Testing Supplies logo

Reply from Appliance Testing Supplies

Hi Jesse,

Thank you for your feedback. We appreciate your support and are glad you had a positive experience with our service.

All the best,
Den - Appliance Testing Supplies Team

Rated 5 out of 5 stars

Ease of ordering and efficiency with…

Ease of ordering and efficiency with delivery

21 May 2026
Appliance Testing Supplies logo

Reply from Appliance Testing Supplies

Hi Paula,

Thank you for your feedback - we appreciate your support and are glad everything went smoothly.

All the best,
Den - Appliance Testing Supplies Team

Rated 5 out of 5 stars

Friendly and efficient cusomer service

Everytime I visit to either purchase items or book equipment in for calibration, staff have been friendly and very helpful.

21 May 2026
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Reply from Appliance Testing Supplies

Hi Robert,

Thank you for your kind words and continued support, we really appreciate it and are glad our team could assist you.

All the best,
Den - Appliance Testing Supplies Team

Rated 5 out of 5 stars

No hassle and quick turnaround

No hassle and quick turnaround

18 May 2026
Appliance Testing Supplies logo

Reply from Appliance Testing Supplies

Hi Rodney,

Thank you for your support. We really appreciate you taking the time to leave a review.

All the best,
Den - Appliance Testing Supplies Team

Rated 5 out of 5 stars

Highly recommend

Great efficient service and clear communication from the team. Rodrigo is great with handling urgent requests whenever we need products fast and he does it with a smile. Highly recommend!

18 May 2026
Appliance Testing Supplies logo

Reply from Appliance Testing Supplies

Hi Michelle,

Thank you for the feedback and recommendation, we appreciate your support. We’ll be sure to pass your kind words on to Rodrigo and and remember our team is always here whenever you need help!

All the best,
Den - Appliance Testing Supplies Team

Rated 4 out of 5 stars

Easy to use catalogue

Easy to use catalogue. No issues at checkout. Transaction details / invoice provided. All-in-all no issues with obtaining what I required.
Will be using this organisation again as required.

15 May 2026
Appliance Testing Supplies logo

Reply from Appliance Testing Supplies

Hi Brian,

Thank you for your feedback. We appreciate your support and look forward to assisting you again in the future!

All the best,
Den - Appliance Testing Supplies Team

Rated 5 out of 5 stars

Quality Test & Tags

Quality Tags, great customer service and a good turnaround time.

13 May 2026
Appliance Testing Supplies logo

Reply from Appliance Testing Supplies

Hi Leandar,

Thank you for your kind words - we truly appreciate your support and are glad our team could help.

All the best,
Den - Appliance Testing Supplies Team

Rated 4 out of 5 stars

Great Service

Ordering was simple. The product turned up on time. Very easy to deal with.

11 May 2026
Appliance Testing Supplies logo

Reply from Appliance Testing Supplies

Hi Stephen,

Thank you for your feedback. We truly appreciate your support and are glad everything went smoothly.

All the best,
Den - Appliance Testing Supplies Team

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