Popular Lighting Reviews 319

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the products, finding them effective and easy to use for various purposes, such as lighting stairs, closets, and dark areas. The quality of the items is frequently praised, with people noting their brightness, long-lasting battery charge, and quick recharging capabilities. The user experience is also highlighted as positive, with easy installation, magnetic mounting, and reliable motion sensors contributing to convenience and safety. Furthermore, many consumers commend the excellent customer service, appreciating prompt replacements for faulty items and a supportive approach. However, some customers also noted issues with product functionality, such as lights not working, having flaky connections, or the motion sensors being faulty. A few other people also felt that the magnetic fixings were not strong enough, causing lights to fall, and some experienced lights not holding their charge for as long as advertised.

What people talk about most

Product

Users describe positive interactions with the product, with many expressing satisfaction and making repeat... See more

Quality

Reviewers mention positive feedback about quality, with many expressing satisfaction with the lights'... See more

User experience

Customers had positive experiences with user experience, finding the product easy to apply, charge, and set... See more

Order

Consumers find order to be positive, with many expressing satisfaction and planning to order again due to the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We love them, we first tried them out in daytime and not even a flicker of light, so stupidly we thought they were not working. Luckily we left them in position went to bed that night and we were ama... See more

Rated 5 out of 5 stars

I have been VERY carefully negotiating my steep stairs at night now for some time ( old man, old bladder ) and when I saw an advert for these motion lights I thought them worth a try. Glad I did… they... See more

Company replied

Rated 5 out of 5 stars

Great little gadget, does exactly as described and super easy to set up. Would like to celebrate also their fantastic customer service which is so hard to find these days. Mine arrived damaged, a repl... See more

Rated 5 out of 5 stars

My husband has Alzheimers and struggles at night to remember to turn on lights. Since getting the motion activated sensa lights he now has an illuminated pathway which enables him to get around safely... See more


Company details

  1. Lighting Store

About Popular Lighting

Written by the company

Popular Lighting – From Sweden, With Light

We’re a small team based in Sweden with a simple mission: to make everyday life easier, safer, and cozier through smart and simple lighting. When we started Popular Lighting, we wanted to create products that anyone could use — no tools, no wires, and no complicated instructions. Just lighting that works when you need it most.

Our most loved product is the Sensa Motion Light, trusted by tens of thousands of families worldwide. Customers use them on staircases, in closets, hallways, bedrooms, garages, and even outdoors — anywhere a little extra light makes a big difference. With Sensa, you don’t need to think about switches or batteries all the time. You simply place the light where you want it, and it turns on when it senses movement.

But for us, it’s not just about the lights. It’s about the people. As a small team, we’re proud to offer personal customer service, fast shipping, and a shopping experience you can trust. We read every review and listen to feedback, because each happy customer means the world to us.

Thank you for supporting our journey and letting us brighten your home, one light at a time.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

319 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great lights

Great lights, easy to charge and work really well as intended. I use them to light up backs of storage spaces which the light from my bulbs doesn’t reach.

6 January 2026
Unprompted review
Rated 3 out of 5 stars

I had 3 in my order and only 2 are…

I had 3 in my order and only 2 are working so I’m not as impressed as I’d like to be

6 December 2025
Popular Lighting logo

Reply from Popular Lighting

Hi Colleen,

Thank you for your review, and I’m really sorry to hear that one of the lights in your order isn’t working as expected.

We did respond to your email on December 20 and offered to send a replacement right away. We just needed a short video or a bit more information to understand the issue (what is not working?) and escalate it to our production team, but unfortunately we never received a reply.

We’re always happy to resolve situations like this and make things right. If you’d still like help, please reply to our previous email or reach out to us again and we’ll take care of it for you as quickly as possible.

Kind regards,
Popular Lighting Support Team

Rated 5 out of 5 stars

Great sensor light and a happy customer.

I bought a Sensa Motion Bar, initially, that worked perfectly and on the strength of that purchased a second. Unfortunately, the motion sensor was faulty. I contacted customer service via email and had fast responses with advice but it was evident nothing was going to work. Within a week a replacement was received which I'm pleased to say works perfectly. I'm very happy with the products and customer care. Thank you.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Helping us cope with dementia.

My husband has Alzheimers and struggles at night to remember to turn on lights. Since getting the motion activated sensa lights he now has an illuminated pathway which enables him to get around safely and gives him back a degree of independance. So helpful, thank you.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Great little gadget

Great little gadget, does exactly as described and super easy to set up. Would like to celebrate also their fantastic customer service which is so hard to find these days. Mine arrived damaged, a replacement was sent immediately with no wrangling which was so welcomed. I’d definitely buy from this company again.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Sensa Motion Lights

I've purchased the Sensa Motion lighting and they are an outstanding product, works just as advertised. The customer service and support are amazing. Truly an easy and pleasant transaction.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Motion Sensitive Lights used in Power Outage

We have made great use of 6 of your motion sensitive lights, during recent power outages.
My husband has vision impairment, so moving around in a power outage is dangerous.
Your lights worked beautifully, and gave us peace of mind during the night.

29 November 2025
Rated 5 out of 5 stars

A great company who truly value their…

A great company who truly value their customers. Cant fault Customer Service dept who resolved a problem of customer's making, not theirs, quickly and efficiently.
Product bought, Sensa lights, great purchase. One happy customer who can recommend this company.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

I was very sceptical about these sensor…

I was very sceptical about these sensor lights, however they are amazing. So easy to install and you charge them as you would your mobile. I’ve got them on automatic mode and it makes me smile each time they light up when i walk past 😁

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed customer

I bought the small round lights for the stairs and they are excellent so I then bought 5 of the motion strip lights for under the kitchen worktops as in their adverts they show them in this position. Firstly had difficulty getting them to stay up, they kept falling down. Secondly they are useless for prolonged time on as they run out of battery very quickly. Popular Lighting have since confirmed they are only for sensor lighting not continuously on. Would NOT recommend for under worktops as they are useless.
In cupboards they are fine.
An expensive and useless purchase.

11 November 2025
Unprompted review
Rated 1 out of 5 stars

I Never received a light

No light was received at At my apartment, 420 Nelson street Dalhousie New Brunswick E8C2B8

10 October 2025
Popular Lighting logo

Reply from Popular Lighting

We’re very sorry to hear about your experience. The shipping carrier has confirmed that your package was unfortunately lost in transit and notified you directly via the link we sent you before. We completely understand your frustration, and we’ve already arranged for a new order to be sent to you right away.

You’ll receive tracking details as soon as your replacement ships. Thank you for your patience and understanding.

Kind regards,
Popular Lighting Team

Rated 5 out of 5 stars

Great invention

I purchased a set a few months ago for the darker areas of the house. Really useful and don't appear to need recharging very often. Bought a set as a Christmas present and then decided to order another set for ourselves again as you can't have too many. Very useful for the stairs now the evenings are dark early. Found it great for the bedroom as you don't disturb your partner if you need a trip to the bathroom. Would highly recommend this product. So nice to find a genuine product that works well at an affordable price.

10 October 2025

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