Overall poor customer service - gives you the run around but never takes care of the issue! Popshelf in Jackson MS is closing and after a horrible experience I can see why. Will never shop at a pops... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Over a week since I placed my order and, despite my emails, I have had no confirmation or communication from them. Poor service for a first time customer who will not be returning.
I still haven't received my item so don't understand why I've got a review request Still waiting
Company replied
First time ordering from popshelf. Super impressed with their speed of shipping and decent level of packaging. I usually order from another UK Pop retailer, but 99% of those orders I've had to wait... See more
Company details
Written by the company
Popshelf is an online store that sells collectibles and toys.
Contact info
Unit 45 Parkhall Business Village, Park Hall Rd, ST3 5XA, Stoke-On-Trent, United Kingdom
- 01618188687
- support@popshelf.co.uk
- popshelf.co.uk
1.8
Poor
45 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Definitely recommend
11 January 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.