Popsa Reviews 126,096

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the photobooks and prints, highlighting the vibrant colors and thick pages. Many people found the user experience to be very positive, describing the creation process as easy, intuitive, and straightforward. Consumers also appreciate the variety of products available and the overall presentation. However, some customers also noted issues with the ordering process, such as not receiving their products or receiving an older version of their design. A few other people also felt that the website navigation could be difficult, mentioning limitations with layout options, text character counts, and automatic photo placement.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently highlighting the app's ease of use and... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the quality of... See more

Quality

Reviewers express satisfaction with the product quality. Many customers praise the excellent quality of photo... See more

Order

People report ambiguous experiences with order. Many customers find the ordering process straightforward and... See more

Website

Users describe ambiguous interactions with the website. Many reviewers found the website easy to use,... See more

Based on these reviews

Rated 4 out of 5 stars

Excellent experience, so easy to do and the quality is amazing. The only reason I did not give a five star is because the album cover already started creasing on the front where it bends when you open... See more

Company replied

Rated 5 out of 5 stars

I bought 2 large standard format photobooks from Popsa recently. It took me a while to get used to the design tool, but once I'd got the hang of it, it was fairly easy & intuitive to use. The ordering... See more

Company replied

Rated 5 out of 5 stars

I found the App really straight forward to use. The ability to navigate one's photos on pages was simple and well defined allowing for a comprehensive layout. I am really happy with the product. Writ... See more

Company replied

Rated 5 out of 5 stars

The photo books are so lovely that I usually give 5 stars but actually with each one I’ve done, I click on wanting 2 extra pages but when the book arrives, there are always 2 blank pages at the end... See more

Company replied


Company details

  1. Photo Printing Service

Written by the company

Creating a souvenir for yourself or a gift for that special loved one has never been easier. Capture life's little moments in a beautiful photobook with Popsa.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

126K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic

Fantastic. Always easy to use and great results!

6 April 2026
Popsa logo

Reply from Popsa

We really appreciate your feedback 💫 It’s fantastic to know you enjoyed using Popsa — thanks for sharing your experience with us!

Rated 5 out of 5 stars

This will be my 3rd order through Popsa…

This will be my 3rd order through Popsa App. My previous delivery was fantastic and we loved it. Hope to continue to use this platform to print more memories. Thanks

14 April 2026
Popsa logo

Reply from Popsa

Thanks for your lovely review 🌟 We’re thrilled to hear everything went well and hope you enjoy your Popsa product!

Rated 5 out of 5 stars

Beautiful photos

Beautiful photos. Happy with all three books I have received. I plan on ordering more.
Thank you.

6 April 2026
Popsa logo

Reply from Popsa

Thank you for taking the time to leave a review 🧡 We’re delighted you had a positive experience with Popsa — your support means a lot.

Rated 5 out of 5 stars

Super easy to use.

13 April 2026
Popsa logo

Reply from Popsa

Thank you for your support 🙌 It’s always great to hear from happy customers — we really appreciate you taking the time to share your experience 😊

Rated 5 out of 5 stars

Excellent app and easy to use.

Excellent app and easy to use.

13 April 2026
Popsa logo

Reply from Popsa

Thank you for your kind review ⭐ We’re so happy to hear you had a great experience with Popsa 📸 It really means a lot that you took the time to share your feedback.

Rated 5 out of 5 stars

Love the ease in making my books

Love the ease in making my books, and the quality of the product. Thanks!

13 April 2026
Popsa logo

Reply from Popsa

We really appreciate your feedback 💫 It’s fantastic to know you enjoyed using Popsa — thanks for sharing your experience with us!

Rated 5 out of 5 stars

I find this site really easy to…

I find this site really easy to navigate even with my limited skills.
This was really good value eith the 50% off.I created five books!

12 April 2026
Popsa logo

Reply from Popsa

Thank you for taking the time to leave a review 🧡 We’re delighted you had a positive experience with Popsa — your support means a lot.

Rated 5 out of 5 stars

It was super easy to make and quick

It was super easy to make and quick. Truly the easiest, although not the cheapest way to make a photo book.

13 April 2026
Popsa logo

Reply from Popsa

We’re so glad to hear you’re happy with your experience 🎉 Thank you for choosing Popsa and for sharing your feedback with us.

Rated 3 out of 5 stars

I trinken it's too difficult for a Lady…

I trinken it's too difficult for a Lady of my age. I nieder help from a younger person to finish my order

12 April 2026
Popsa logo

Reply from Popsa

Hello Erika, thank you for your review. 🙂I am sorry to hear that you faced some difficulties while editing your design. I have sent you an email so I can help you with this. Kindly check your inbox to see the message from me and let me know how I can help! I look forward to resolving this with you. - Vedie🌻

Rated 5 out of 5 stars

Very easy to create

Very easy to create! Quality is excellent too!

10 April 2026
Popsa logo

Reply from Popsa

Thank you for your support 🙌 It’s always great to hear from happy customers — we really appreciate you taking the time to share your experience 😊

Rated 4 out of 5 stars

Ok but a bit clunky

Not as easy to use as I thought!! Takes a long time and I couldn’t figure out customisation options. Final product was ok …but pages are very thick and hard to turn. Don’t think the binding will stand the test of time.

13 April 2026
Unprompted review
Popsa logo

Reply from Popsa

Thank you for your review. ✨I'm sorry to hear that the app was not easy to use. If you would like us to look into this, please email us at trustpilot@popsa.com with your order number and a few pictures of the issue so our support team can assist you further. - Vedie🌻

Rated 5 out of 5 stars

Professional quality! So easy!

It was so incredibly easy to create a professional-looking book that I am proud to display on my coffee table! I created my book on my phone with my saved photos. Delivery times and costs are very reasonable.

12 April 2026
Popsa logo

Reply from Popsa

Thank you for your kind review ⭐ We’re so happy to hear you had a great experience with Popsa 📸 It really means a lot that you took the time to share your feedback.

Rated 3 out of 5 stars
Popsa logo

Reply from Popsa

Thank you for your review Alison! We're very sorry to hear that you find Popsa slightly pricey. We're always trying to balance value and quality and your feedback with this is highly appreciated - we'll forward it to the relevant internal team. In the meantime, please get in touch with us so we can check the specifics of your order and advise on any potential discounts missed. We're contactable on trustpilot@popsa.com. Thanks again for taking the time out to review us and we hope to see you back for a new creation soon. - Vedie🌻

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look