Great Service - Winter Chemicals Needed a bit of a reminder on winterising my pool which they were able to provide over the telephone. Placed order for recommended chemicals that arrived next day, us... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was extremely impressed with this company when purchasing a replacement pool cover a couple of years back so when it was time to consider a new pool liner, I knew where to try first. From initial c... See more
Company replied
I'm a regular customer of Poolstore and i always receive great service and their prices are always very competitive. A special mention to the sales team who are always generous with their time and giv... See more
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My order was dealt with straight away. Delivery was on time. I have had items from this company before and they are very efficient . They kept in touch regarding when it would arrive. I would not... See more
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Company details
- Outdoor Swimming Pool
- Heating Equipment Supplier
- Indoor Swimming Pool
- Online Food Ordering Service
- Patio Enclosure Supplier
- Water Pump Supplier
Written by the company
PoolStore, UK online store for all your swimming Pool Products. Swimming pool chemicals, Intex above ground pools, pool covers, heaters, pool cleaning products and much more....
Contact info
Nutburn Road, SO52 9BG, North Baddesley, United Kingdom
- 02380734922
- Sales@poolstore.co.uk
- poolstore.co.uk
4.7
Excellent
207 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Sta Rite evo Booster 1HP
Received day after order, good price, pump up and running, Polaris 280 cleaner no wizzing round collecting leaves, everyone’s happy 😊.
24 June 2025
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Great service
28 May 2025
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Always perfect advice
Always perfect advice, service and next day delivery. Can't recommend highly enough...
28 May 2025
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
It was easy to order
It was easy to order, and arrived quickly, have only fitted heater but should work ok as last one was made by same firm Elecro and lasted 16 years
25 April 2025
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
They get it right all the time.....
They get it right all the time.....
I've been using this company for many years for Pool Chemicals - A Nirvana Pool Heater (2014), new pumps and a cover plus many other bits and bobs. Yes there are cheaper places out there to get your stuff, but these guys are really good at what they do and the advice is first class. If they can help you out they will, and that's what makes me keep coming back. Jason is also a bit of a legend with his advice and assistance. I wish them all the best as they are a very spectacular internet company in a sea of mediocre ones in the same internet space...... Steve Dalloway - Byretech Ltd.
31 March 2025
Reply from PoolStore UK Ltd
Thank you, Steve, for taking the time to write a review. We appreciate you being a long-standing loyal customer, and we will continue to do all we can to offer you the best products and customer service.
Was dealt with professionally and no…
Was dealt with professionally and no problems. Will use again.
25 March 2025
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Great service
Great service, although the website can sometimes be a bit complicated to use.
1 April 2025
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated. If you have any further suggestions on how we can improve the navigation around our website, then please drop us some more feedback.
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Most reliable company
There are never any problems when dealing with poolstore UK Ltd. Products good and delivery either on due date or usually before
30 March 2025
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
Quick service good product
10 March 2025
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
ordered in the morning food arrived the…
ordered in the morning food arrived the following day. good service
thank you
26 February 2025
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
It was just very easy and delivered…
It was just very easy and delivered incredibly quickly,thanks
17 February 2025
Reply from PoolStore UK Ltd
Thank you for taking the time to write a review. It is much appreciated.
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