Airport Cars Reviews 

301
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Trips to/from Heathrow Terminal 5 with pooleairportcars was fabulous, our lady driver arrived on time and drove beautifully, as did our driver, Tom on our return trip to Bournemouth. Clean comfortabl... See more

Rated 5 out of 5 stars

Another great experience and excellent service from Poole Airport Cars. Our flight coming back to U.K. was delayed by one and half hours; our driver, Peter, was completely cool with this and was stil... See more

Rated 5 out of 5 stars

Good communication. Confirmation text received 24hrs before pickup. Driver called to check our progress through Border Control after landing. Prompt pickup, polite and helpful driver who offered bo... See more

Rated 5 out of 5 stars

Airport cars recently helped us out & fitted a Gatwick airport run in with only a few hours notice. Really impressed with every aspect of service. The gentleman on the phone was really helpful, the dr... See more

Company details

  1. Airport Shuttle Service

Written by the company

Premier door to door taxi service based in Dorset and covering all major UK airports and seaports.


Contact info

4.9

Excellent

TrustScore 5 out of 5

301 reviews

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4.9

All reviews

(301)

1 review in the last 12 months

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Rated 5 out of 5 stars

Another great experience and excellent…

Another great experience and excellent service from Poole Airport Cars. Our flight coming back to U.K. was delayed by one and half hours; our driver, Peter, was completely cool with this and was still waiting for us with a lovely smile on his face.
Lovely smooth ride in extremely clean, comfortable car with complimentary bottles of water. Would thoroughly recommend this company for travel to Airports etc.

12 October 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service as always from Airport…

Amazing service as always from Airport Cars. Our driver Chris Burdge was so professional. We received a phone call and a text to say he had arrived to put us at ease. Told us to take our time coming through baggage reclaim. Such a gentleman and felt safe in his company. Thanks so much.

12 October 2021
Unprompted review
Rated 5 out of 5 stars

Great

A little shakey at the start as I had to chase for final arrangements but the car and driver were superb. Fast, efficient and polite. Used them for the return trip too.

5 October 2021
Unprompted review
Rated 5 out of 5 stars

Wayne, our driver, was excellent.

Wayne, our driver, was excellent. Very helpful and pleasant. The drive from Gatwick to Broadstone was achieved on time, and in pouring rain!, successfully dodging road problems. Wayne certainly knows the region.
Our only problem was with the office, I assume, as we originally set our pick-up time at 12:noon for a 10:05am Gatwick flight arrival, then receiving a very helpful phone call to Canada from a lady in the firm's office advising us to set the pick-up time at 10.05am, to which we agreed. She said the change would be made. We arrived a little early in LGW and as there was no phone-call or driver there to meet us I phoned the firm's office, and was transferred to Wayne, our driver, who was just departing Heathrow! He still had the original 12:noon pick-up time!! Wayne came to LGW as quickly as possible but we had an unnecessary delay waiting of over an hour.

3 October 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Value for Money

The service given by Poole Airport Cars was second to none. John, my driver, was waiting for me at arrivals, helped me with my baggage and provided excellent insights on the area that I was staying, even giving me a little tour of the town. The whole experience from booking the car online to getting me safely to my destination was smooth, completely hassle free and excellent value for money.

I do not hesitate in recommending Poole Airport Cars. I will definitely be using them again!

A special thank you to John who really made my trip special.

30 September 2021
Unprompted review
Rated 3 out of 5 stars

A troubled trip

A troubled trip
Massive road works and diversions meant the driver was slightly late. The pick up arrangements were not clear, adding to the delay.
Although these was less confusion on the return journey to Poole it was still slow and not helped by the driver consistently driving significantly BELOW the appropriate speed limit ( we did not expect him to exceed the various limits)

25 September 2021
Unprompted review
Rated 5 out of 5 stars

Friendly and reliable service

Friendly and reliable service, I have used a couple of times to go to and from Heathrow and will continue to use this reliable and friendly service.

23 September 2021
Unprompted review
Rated 5 out of 5 stars

Very good

Prompt efficient courteous drivers - would recommend this service

15 September 2021
Unprompted review
Rated 5 out of 5 stars

As Always excellent service from…

As Always excellent service from Poole Airport Cars with chauffeur Wayne. Door to Door service up to The Royal Marsden Hospital London, great service and if we could we would give 6 stars. Would always recommend. Thank you once again.

3 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, booking was easy and on our return we received a message to say who the driver was going to be and we were contacted while waiting for our bags to say he was waiting for us. Very good car, clean and tidy. All in all great job well done

29 August 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Used Airport Cars for a round trip to bring my 90 year old Mother from Winchester to Wimborne for her granddaughter's wedding. The driver was punctual, polite and really helpful. She was full of praise for him. Overall an excellent service and good value for money. I would highly recommend them.

23 August 2021
Unprompted review

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