Pooch My Ride Reviews 

65
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and the helpful staff who ensure a seamless purchasing process from start to finish. Consumers love the top quality product, describing it as sturdy, reliable, and perfectly designed to keep dogs safe and happy during rides. However, some customers also noted that minor physical adjustments were needed, such as lowering the bike saddle or modifying straps to achieve a secure fit. A few other people experienced slight delivery delays or mentioned that their pets required a little extra encouragement to get accustomed to the new seat.

What people talk about most

Delivery service

Consumers find delivery service to be positive, highlighting extremely fast shipping times and orders... See more

Quality

Reviewers highlight positive aspects of quality, expressing strong satisfaction with the solid, sturdy, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting exceptional patience and helpful... See more

User experience

Clients share positive opinions on user experience, highlighting that the product is exceptionally well... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What amazing customer service from Andy. Even on a Sunday afternoon! Our bike configuration is slightly different to the norm, however Andy guided us through instructions and options which has... See more

Rated 5 out of 5 stars

Well informed of delivery as we had a small delay (popular product!). Was so impressed when it arrived, easy to install,very solid and well made and most importantly Ned (proud recipient!) loves it,es... See more

Rated 5 out of 5 stars

Finally, a bike seat that suits the rider, the dog, the bike and actually works! We tried several different ways to get our dog to be part of our cycle family without much success. The Pooch my Ride s... See more

Company replied

Rated 5 out of 5 stars

Having tried to use a cycle trailer for over a year & listening to our dog whine in it every time, we decided to try something else. We found Pooch my Ride online but were reluctant to order it... See more

Company replied


Company details

  1. Bike Accessories Store

Written by the company

The Pooch My Ride Dog Bike Carrier is the ideal solution, specifically designed for medium-sized dogs weighing up to 18kg! Designed with both comfort and safety in mind, this innovative dog bike seat allows you and your dog to enjoy the great outdoors together, without sacrificing convenience or style. Easy to install and compatible with most bikes, our dog bike carrier offers versatility for a range of biking adventures—whether it’s a quick ride around the neighborhood or a longer journey. With its sturdy design and optional padded cushion, your dog will stay secure, cozy, and comfortable while riding in their very own Dog Bike Carrier.


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

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4.8

All reviews

(65)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

From the moment we pre ordered our…

From the moment we pre ordered our ‘pooch my ride’, we were updated on a regular basis. The product packaging and ease of installation is great. We had a minor hiccup with a wrong part but Andrew dealt with it in a very professional manor and we received a replacement the following day. Super service throughout and a great sturdy product for our golden doodle.
Keep up the good work.

23 May 2025
Unprompted review
Pooch My Ride logo

Reply from Pooch My Ride

Thanks Michael, I hope you gets loads of fun with Pooch My Ride.

Thanks for the review.

All the best.

Andy

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