While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Meet PONDET, outdoor wicker furniture designed for family outdoor living with thick cushions, easy-care wicker, and weather-ready patio comfort.
United States
4.0
6 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The chairs we ordered were exactly what we wanted. The quality is excellent and they will last for years with good care. The cushions are comfortable and firm. We are 100% satisfied with the purchase even more so
Because we waited until the end of the summer season and there was a huge discount.
Great value for a really well constructed set of outdoor chairs, ottomans and table.
Ordering was so easy. Could follow my delivery. Was delivered on time. Instructions were easy to follow. All around very easy.
Reply from Pondet
Thank you for sharing your experience. We're so glad to hear that ordering was so easy, your delivery arrived on time, and the instructions were easy to follow. We truly appreciate you choosing PONDET and hope you enjoy your new furniture for many seasons to come!
Reply from Pondet
Thank you for sharing your experience. We're so glad to hear that you received a quality product. We truly appreciate you choosing PONDET and hope you enjoy your new furniture for many seasons to come!
Our table and two outdoor chairs from Pondet were easy enough to put together, well constructed, and are a great addition to our front porch. I love that the chairs glide and swivel, too!
Reply from Pondet
Thank you so much for your kind review! We're thrilled to hear the set was easy to put together and that you're enjoying the glide and swivel chairs on your front porch. Enjoy! 😊
I have tried to contact warranty twice thru email and no response. The furniture is good. But I have some small black spot in one of the cushions and have not herd a response. Be careful buying for Pondet if they dont respond to issues
Reply from Pondet
Hi Manuel! We truly care about your issue and want to make this right for you. We've replied to all of your emails, but we haven't heard back from you—so we're wondering if our messages may have gone to your spam folder or been blocked.
Could you please check whether you've received anything from our support email, support@pondet.com? If you can, just let us know whether it's the seat cushion or the back cushion you need replaced, and we'll arrange it for you right away.
We sincerely want to resolve this for you and appreciate your patience.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
